Customer Reviews for Nelsons Outdoor Resort
(Distribuidor de U-Haul del vecindario)

68 comentarios

19400 SE Hwy 42   Weirsdale, FL 32195

(352) 771-8458

Horarios de la ubicación

  • Lun. - dom.: 12 a. m. - 11:30 p. m.

Servicios en esta ubicación:

Contáctanos

(352) 771-8458

19400 SE Hwy 42
Weirsdale, FL 32195

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 12 a. m. - 11:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

They were easy to deal with.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom G. 
Clasificación:
5.0

Also, exceptional service from “Tony” (in Ocklawaha) for going the extra mile to research other local area Uhaul venders that may have the pick-up truck that his location didn't have!! We will definitely check his location first for rentals for future needs!

april S. 
Clasificación:
5.0

Nothing that I can see everything was just fine we had a wonderful time

Linda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROYCE Y. 
Clasificación:
5.0

A little out of the way. Personal nice and helpful

Susan V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
3.0

Drop off was during closed hours. No issue. Bill was sent later and was accurate. Can't ask for more than this! Thank UHaul!

JOSEPH S. 
Clasificación:
3.0

I visited during times when it was closed. No interaction.

JOSEPH S. 
Clasificación:
5.0

I was freaking out thought I was going to charged another day because I arrived late to have the nice gentleman explain that I was not even due to have the trailer back until noon and not to worry to just take my time. Thank you again for being so patient with me

CLAIRECE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricardo V. 
Clasificación:
5.0

Quick and easy.

SUSAN V. 
Clasificación:
5.0

They were very helpful and quick to get me what I was looking for to get me on the road with our move.

GARY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA K. 
Clasificación:
2.0

No signage or instructions whatsoever to indicate where to return/pick up Uhaul vehicles. The office for the location was closed which didn't help the return process. We returned a truck in dire need of repair, but because there was no one present, we could not convey this message.

Tammy K. 
Clasificación:
5.0

Everything went well

Richard S. 
Clasificación:
3.0

Aside from the actual renting taking too long. The only available vans were far too large for my needs.

DEVLIN M. 
Clasificación:
5.0

Pleasure doing business there , Will go there all the time now!

JAMES N. 
Clasificación:
5.0

The gentleman at this location worked with me when I needed to change my dates of service. I would highly recommend this location.

JAMES B. 
Clasificación:
5.0

Great Customer Service. Made Renting a Truck really Easy and Painless

BRYAN D. 
Clasificación:
1.0

I returned it and the man would not even stand up ask for paper work that i returned it he said they will email you he never even got my name

GERALD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrance E. 
Clasificación:
5.0

All good

Terrance E. 
Clasificación:
5.0

Everything was perfect. Motorcycle trailer readily available. Easy hook up. Easy drop off. Couldn't ask for a quicker or more smooth interaction.

Chris R. 
Clasificación:
5.0

Awesome Service,

ASHLEY D. 
Clasificación:
2.0

No one was there to receive the trailer. A guy who was not the owner just told us where to drop it off and only took my name. So I hope Uhaul knows that the trailer was returned. We took pictures at the location to prove we returned it.

Rosemary F. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLENE Q. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN K. 
Clasificación:
5.0

Nada

VICKY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
5.0

Bueno

Terrance E. 
Clasificación:
2.0

The person on the phone was not happy that I was dropping the trailer off there. He said he had too many already. Also - I am getting billed for another day ???? No one was there to help with return.

Gary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrance E. 
Clasificación:
3.0

El cliente no dejó un comentario.

GREGORY LYNN C. 
Clasificación:
3.0

This location has many things going on and not focused on service. Still, I was able to leave the trailer and move on. I worried if they really recorded it being delivered/

Charles P. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK K. 
Clasificación:
1.0

I previously filled out a review for this location but forgot to add a few things. As a courtesy for me having to drive 30 minutes to pick up the truck, the owner did give me some extra miles and an extra rental day. It was appreciated! He also through a bunch of used blankets in the back of the truck. During COVID-19 Pandemic you don't really want people's used stuff. By the time I got the truck to my house, it smelled like something died in the truck. Makes sense now why he had it opened and airing out when I got there. This truck had a tire out of round so for my entire 800+ mile drive I had the pleasure of listening and feeling a wobbly tire. This truck also had a faulty fuel neck or something to the gas tank. After trying 4 pumps at the first gas station and every fill up I had to do, you can only pump gas in by barely squeezing the handle at the pump. It didn't matter how you positioned the handle, if the gas started to come out too fast (which was literally painfully slow) the pump would shutoff. It actually made your hand hurt and your fingers change color due to trying to barley squeeze the pump handle. I don't think I was able to fill the tank in under 15 minutes each time due to it shutting off every 3/10's of a gallon. It was very frustrating!

Daniel S. 
Clasificación:
1.0

Nobody at this location is observing social distancing or wearing masks. Truck was full of blankets that smelled like dead animals. I booked online and did the echeckin. However, once I arrived at the location it took an hour to get my rental, because the companies computer/internet connection kept giving them problems. They tried to get me to take the truck without any paperwork. A few days later I came back to put my car on a transporter for an 800 mile trip and the owner hooked up my car on the transporter incorrectly. 30 minutes into my drive I pulled over to get gas because the truck was not given to me with a full tank of gas, and I noticed one of the straps was no longer on the tire of my car. The owner kept telling me to pull over every so often to tighten down the straps. Almost as if he knew they were faulty. I had to stop once per hour to keep tightening them down. Apparently I was suppose to be given a video on how to operate the transporter and I never received anything like that. He hooked it all up and sent me on my way.

Daniel S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Virginia M. 
Clasificación:
5.0

Nada

BARRY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lloyd A. 
Clasificación:
1.0

When I dropped off I just got gas and there was over 3/4 of a tank should not be changed and truck was dirty I won't a credit I will

john M. 
Clasificación:
4.0

Phone customer (general uhaul) service sucks! They promised Ernesto would deliver at a certain time and they didnt. I couldn't communicate with anyone from Ernestos until the next morning. They wouldn't even try to reach the place for me. When I spoke to Ernesto's in the am they were helpful. They said they tried to reach me previous night, but it was not the case... Anyways your customer service (general #) promised what they couldn't deliver.

Anna M. 
Clasificación:
4.0

The air-conditioning didn't work in the truck. Drove from Florida to Missouri and it was a bit uncomfortable.

Elizabeth M. 
Clasificación:
5.0

Extraordinario servicio al cliente

JOHN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALMA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris R. 
Clasificación:
5.0

Wouldn't change a thing.. process was fast..friendly .. and painless.. made my moving experience much easier

JIM J. 
Clasificación:
2.0

El cliente no dejó un comentario.

Thomas K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Debbie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie C. 
Clasificación:
3.0

This location is not your everyday uhaul rental location. I have nothing good nor bad to say about it. Just not ideal for me.

Kenny W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
3.0

We haven't received our final bill, the truck we rented hasn't been checked in as of Aug.26. we guessed at approx miles when we picked up the truck. My husband took a picture of final miles. But we haven't heard or seen a difference in the billing.

Todd C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor G. 
Clasificación:
1.0

Tried to rent a truck for one day local service and manager tried for over an hour and system would not accept my credit card. He contacted someone else and was not able to get it resolved. I told him I would stop the next day to give him the opportunity to get the system fixed. The next night the same issue which took another hour of my time in 90 degree heat. He called someone again but was not able to resolve it. I ended up having to do a cash deal in order to rent the truck. The manager bent over backwards to try and help me but this is a company issue with their system. After this experience I would likely not recommend this company to my worst enemy.

Gary B. 
No se han enviado comentarios para esta ubicación.

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