Comentarios del cliente para Neighborhood Mini Storage 3

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Neighborhood Mini Storage 3

Grado total:

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Victoria G. en

Grado:

El cliente no dejó un comentario.

Jeremy F. en

Grado:

El cliente no dejó un comentario.

Kathleen S. en

Grado:

My experience was terrible, one of the yrucks headlights was not working properly, driving at night was horrible. The trucks wind shield was filthy and there was no washer fluid. I was emailed the wrong pick up location and told a day before that the truck I reserved was not available. I will not be using Uhaul ever again.

Ann P. en

Grado:

El cliente no dejó un comentario.

charles t. en

Grado:

El cliente no dejó un comentario.

Kathy L. en

Grado:

People were friendly & efficient

Jan B. en

Grado:

El cliente no dejó un comentario.

SCOTT B. en

Grado:

Unit was infested with mice and mice feces, ruining majority of my property.

Hamzeh D. en

Grado:

El cliente no dejó un comentario.

Michelle B. en

Grado:

The dolly i reversered was there and the interior of the truck was nasty.

MANUEL D. en

Grado:

This is not about this pick up location! It is about UHaul!! I had gone to another place to pick up at 1:00 PM as I had requested. I had the print out from my online order, with my order/reservation confirmation#, showing pick up and drop off location. It turns out that in small (Note), they advise you that those locations are only preference. And then much later they send you an email with a different location to pick up. In my case I was already at the first place I thought I was to pick up at. That is where I was when I received the email advising me that I had to pick up somewhere else. You shouldn't offer locations if they don't have the rentals, or if your just going to change pick up locations even after the rental reservation has been made.

VICTOR S. en

Grado:

Great place

Tory W. en

Grado:

truck was not clean and smelled of marijuana in the cab. Ordered an appliance dolly but one was not available at pick up.

Bill S. en

Grado:

Fast and friendly service

brad c. en

Grado:

El cliente no dejó un comentario.

Session L. en

Grado:

Ordered appliance e dolly but they spent have one I stock. Appliance dolleys are pretty specific and needed. I blame uhaul nor pick up location

Rene H. en

Grado:

El cliente no dejó un comentario.

Daryl M. en

Grado:

Traler leaked

Allison G. en

Grado:

Super easy to checkthe truck in via the website.

Juan G. en

Grado:

Rude and pushy

Rickey W. en

Grado:

El cliente no dejó un comentario.

Laura L. en

Grado:

El cliente no dejó un comentario.

christopher c. en

Grado:

Requested a 26’ trk well in advance! Your process of call the day before needs too be changed. I got a “call” the day before an the only thing available was a 20’ trk, which made me have too make more than 1 trip. I was told from your crappy dis-patch that the trk would be a 0900hrs pick up, then was called an said the trk wouldn’t be ready until 1100hrs. Then “again” another call....... “wow” the trk would maybe be there at 1100hrs but wouldn’t be ready until 1145hrs. To add too this fucked up situation since the original time of pick up was supposed to be 0900hrs I had movers lined up for 1000hrs. That’s 9am trk pick up an 10am movers since y’all seem too be fucking slow an need a severe week long training class on how you fuck up people’s moves. “Wait” it gets better, the back of the trk was very sticky, the floors, the right side walls where you strap down...... we used all of our bed sheets, 3 sets. The trk was disgusting! The sticky adhesive fucked up a lot of shit! I’ve used U-Haul up too this move 4 times. This was the most fucked up move/trk I’ve ever seen. “Oh” let’s talk about the gas upon pick up, I had 6 miles too “e” that means empty for the slow motherfuckers. Pick up up location said if you run out we have a gas can too come help you... Wtf???? Let’s remember I have movers waiting on me, we not the only fucking ppl moving ya kno? Time schedule...... It was all fucked up! Gonna post this on social media. Get training! My number +13375263397 call me I’d love too explain it better than I typed it. But right now, I say FUCK U-HAUL!! Rent #BUDGET #PENSKE

CHRISTOPHER A. en

Grado:

The man I spoke with at Neighborhood Mini Storage in Lake Charles was more than helpful and accommodating when I called with some issues about pick up time. He was willing to stay past closing time until the truck could be picked up. We worked out an alternative plan that didn't require him to hang over. I very much appreciate his kindness and his art of GREAT customer service...which hardly exists any more. I wish I knew his name, but I hope he receives this review and knows how very much I appreciated his help! He gets 10 Stars from me!!

cindy d. en

Grado:

This location was great. They contacted us within the hour if picking up the trailer and also asked if we needed storage facilities. Very helpful and friendly.

Adam H. en

Grado:

I rented this truck for 23 hours and was charged for 2 days the total over charge was around 50 dollars. Would not recommend or use this weasel company again.

Shavonne S. en

Grado:

El cliente no dejó un comentario.

BENNIE B. en

Grado:

Very clean and professional. ????

Aaron F. en

Grado:

El cliente no dejó un comentario.

Lov B. en

Grado:

Amazing staff.

Markita A. en

Grado:

Super customer service!!!!

ANJELIA A. en

Grado:

El cliente no dejó un comentario.

Richard M. en

Grado:

Clean location with very helpful and professional staff

Dwight M. en

Grado:

El cliente no dejó un comentario.

ALEXANDER C. en

Grado:

Turn in had me add gas to vehicle because original gas level info was incorrect.