Comentarios de los clientes para Neighborhood Mini Storage 2

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Neighborhood Mini Storage 2

Clasificación general:

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Terry L.
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El cliente no dejó un comentario.

Thomas D. | Overall Experience |
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The only problem I had was rats chewed up some of my things.I foolishly had some food products (Salt and salsa) which probably attracted them.When we had the second hurricane my things were in that unit and stayed perfectly dry due to the units being on an elevated slab elevation.I would suggest some rodent poison of some sort as that's a pretty common thing with storage in my opinion.I am Very Pleased with this business.Very Professional!

Keith B.
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El cliente no dejó un comentario.

michael W.
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The young lady was very helpful and nice! Good Customer service!!!

Mario S. | Overall Experience |
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excelent place clean and safe

Mike S.
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Not charge me No really it was all great Thank and have a blessed day

Doug V.
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El cliente no dejó un comentario.

Jolene M.
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go back and check the orders, I was charged twice for insurance, I had problems the entire day, and my gas gauge was broken, I was also charged for cleaning, when all I moved was 2 dressers..... the truck was in the same shape it was in when I got in it, except for the full tank of gas I put in it

TERRY J.
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El cliente no dejó un comentario.

Andrew H.
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This location was amazing. Took care of everything i needed. The company itself Uhaul is terrible. Cancelled my reservation twice and gave the truck i reserved to someone else even though i had already paid. Called their corporate office and they refused to help me. Luckily the employees at the mini storage went above and beyond to make sure i got a truck to move for the weekend.

BRENDA W.
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El cliente no dejó un comentario.

James C.
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El cliente no dejó un comentario.

Paige G.
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This is the 2nd time in the last month I've rented from uhaul and both times my orders were changed last minute. I was suppose to get a 6x12 this time and it was changed last minute to a 5x8. I tried calling the number in charge of orders and spoke fo a woman named Bree who was very rude from the start. I tried to be nice at first (I wasn't happy about order being changed last minute again) but she was so rude and unprofessional that things escalated. I am not sure how someone like that is allowed to work with the public. U-Haul is horrible about not having the equipment you reserve weeks in advance. That needs to get better as well as having professional when you call. This location was great and the last who worked here was wonderful.

Krystal B. | Overall Experience |
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Outside storage units need some mice traps. It has plenty of mice poops everywhere and eat up some of my stuff. But other than that everything’s perfect no damages! Greatly appreciate for allow me use that storage unit for awhile. Thank you!

pamela B.
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They were completely helpful and professional and friendly.

Davette B.
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i was treated very bad when i returned the u haul due some dirt left in the truck. i returned the truck a few hrs late but i was in contact with the employees and explained my situation. i was charged for an extra day. the uhaul was due back that day. i was told it was alright if i was a little late. i very disappointed in the company and will not be using them again or recommending them to any friends or family

Thomas M.
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El cliente no dejó un comentario.

GWENDOLYN H.
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El cliente no dejó un comentario.

Daniel B.
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El cliente no dejó un comentario.

Mark B.
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El cliente no dejó un comentario.

Toni R.
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El cliente no dejó un comentario.

FREDDEIE J.
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Store was closed upon arrival. I was able to contact owner via text with instructions. Which was not at all out of the way.

DOUGLAS M.
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El cliente no dejó un comentario.

nancy T.
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El cliente no dejó un comentario.

jonathan M.
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Love this Sulphur location! The girls do an awesome job running the place I'll be back for sure!!

Hank B.
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I was told reservations would be guaranteed or $50 credit would be put toward the rental. The time I needed to truck they were not open.

Armondo A.
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Nothing I can think of. The lady is Sulphur was calm and cool headed even in the face of evacuation for hurricane delta and worked with me through being at work and traffic.

KAYLA D.
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El cliente no dejó un comentario.

Brennan W.
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El cliente no dejó un comentario.

MARGARET D.
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Be friendlier to your customers. Manager was not that friendly nor understanding.

CHELSEA S.
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El cliente no dejó un comentario.

Eric L.
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I have used this location a few times over the years and they have always been friendly and gone above and beyond. They are friendly with everyone who comes in and feels like they know their customers.

Daniel B.
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Uhauls on line set up to reserve/pay/pickup etc.... took hours to complete and the truck pick up was such a disaster. I called the phone number.. they kept referring to the online process.. the WHOLE process was stressful and time consuming.. NOT happy!

Rhonda B.
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El cliente no dejó un comentario.

John L.
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Great attitude and very helpful

Phuangpet V.
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El cliente no dejó un comentario.

Rebecca A.
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The lady that helped me out gave great customer service and was very helpful.

Robert M.
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The window on the truck literally exploded. All I did was open the door and the glass shattered. I went to talk to the lady and she questioned me as if I was lying about the window. This really upset me and I will not ever do business with these people or send anyone over there.

tony F.
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El cliente no dejó un comentario.

Ricky F.
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El cliente no dejó un comentario.

MONIQUE H.
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El cliente no dejó un comentario.

Matthew P.
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El cliente no dejó un comentario.

John H.
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El cliente no dejó un comentario.

Theresa G.
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Clean the inside of the truck, or make sure the door are closed..from maybe rain....inside of truck smells a bit sour. But equipment and back of truck qas spotless

Niurka M.
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Perfect!!

OSCAR R.
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El cliente no dejó un comentario.

Erin C.
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El cliente no dejó un comentario.

PAUL B.
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Make the contract available for viewing . I had to print it out to see it. You could print it out if you can't make it viewable.

Vivki N.
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Great customer service

ASHLEY C.
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I would definitely use this store again to rent a uhaul. Very good service

Nicholas M.
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El cliente no dejó un comentario.

David H.
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Great Customer Service

Chauncey D.
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Excellent Service!!!

Melanie L.
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El cliente no dejó un comentario.

Lonnie L.
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El cliente no dejó un comentario.

Sarah P.
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Very nice!

Vicki S.
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El cliente no dejó un comentario.

Daniel H.
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With this covid19 pandemic, things couldn't have been better. I thank the lady who helped me during a difficult time. God bless you all.

Phyllis P.
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My experience with this U- haul location was great.The lady at the front counter was beyond nice. The truck was in good condition .

MIKE N.
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El cliente no dejó un comentario.

tamika J.
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Keep up the good work!

JOHN D.
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El cliente no dejó un comentario.

Brandon H.
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Great service will use again in the future

Sabrina L.
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El cliente no dejó un comentario.

Tabitha R.
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When I rented the truck nobody came out to show me anything and verify anything on truck. I got in truck and went from sulphur to vinton than we loaded up but the rain started and delayed us. Then we called and rented another day and was told we would get an additional 89 miles for second rental. We left from vinton went to Eunice drop off and then went to rayne and dropped off and when I returned it they said it was showing we put 300 something miles on the vehicle. There was no way we mapped it and it was only 100 something total miles. I told them that when I returned it and they told me at the dealership I returned it to that they must have put wrong milage in when they typed it in. We have witnesses that know where we went and stuff in truck that also said they will testify that we did not go that many miles. The people tried to call the office when i returned uhaul and they seen it was not right and we mapped it and did miles. But were told they have to go with what the milage says on odometer. That was very wrong and I'm not ever going to recommend uhaul or use them again.

Geoff C.
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Made reservations for 24 hr was told had to have it back before then because it was being rented out again. Do not like the face recognition program that you have. Taking pictures of licenses plate I'm a criminal before I've committed a crime not to mention in a data base proned for hacking . You are way too intrusive and feel my right to any privacy is violated and many others feel the same way. Probably will not visit another u haul again.

luke S.
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El cliente no dejó un comentario.

Robert F.
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El cliente no dejó un comentario.

Nicholas M.
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El cliente no dejó un comentario.

Terrell M.
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El cliente no dejó un comentario.

Julia L.
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El cliente no dejó un comentario.

JOSEPH B.
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El cliente no dejó un comentario.

Bryan P.
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El cliente no dejó un comentario.

Timothy F.
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There was a little bit of trash in the trailer from the last person that rented it. No big deal, I just threw it away when I got home. Employees were professional and friendly. I'd rent from them again without question.

Charlotte D.
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El cliente no dejó un comentario.

nathan L.
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Fix the mobile pickup and answer the damn phone after hours to help people.

james W.
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The service was amazing and I was well taken care of. They took time with me and made sure I was satisfied. It's a rare thing these days to have such great service!!!

Angela S.
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Keep up the good work. I will use your services again if I ever have the need to.

Glenn M.
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They were closed, but previously when I had a drop off here, the girl was only worried about leaving early. Dropped the trailer, blankets and furniture dolly off Sunday, and still have not heard they received it. (I videoed it and had a witness, but still, let your customers know).

Brett H.
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Better make sure you put more gas in the truck than what you pick it up with or they will charge 4$ a gal. I dropped it off with the exact amount and they put 5 gallons at 4$ a gallon Not too mention I was the only on in the store at the time of pickup and it still took over 30 minutes

Thelma H.
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El cliente no dejó un comentario.

Wayne C.
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El cliente no dejó un comentario.

Enrico W.
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El cliente no dejó un comentario.

Edward B.
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El cliente no dejó un comentario.

Jessica N.
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I reserved a 10 ft and confirmed a 10 ft. When i got there it was a van. I could only afford to take 2 trips and had to leave half of my stuff behind. When i talked to customer service about it, they were extremely rude and didn't try to accommodate me at all. The people in the office I visited were very understanding and apologetic but customer service on the phone sucked. Would not recommend d uhaul to anyone and have been spreading the word to everyone I know! I've used uhaul so many times over the years but this is definitely the last time!

Carlos S.
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I had to wait an hour for my rental and I had to reschedule my pick up time for my furniture to the next day and ended up using 2 days to get my stuff in my place cuz y'all couldn't get me out of the store on time.

Gwen R.
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Upon arrival the agent took time to explain to me how my vehicle should have been loaded and took time to reassure me that UHaul expects customers to be informed and educated on using an auto transport. Very sympathetic to my concerns and reassuring that I had done nothing wrong.

Nicole D.
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The dolly was not with truck when I went to pick it up.

Mark H.
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El cliente no dejó un comentario.

Glen G.
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El cliente no dejó un comentario.

Lindsey A.
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Figure out a paper back up system to put in place when your system uhaul as a whole goes down! Explain things more. Have better customer service( rude woman staff). Make sure when making reservations you spell their name right. Make sure if you agree to a customers location your customers dont get told 3 different things. I will never use uhaul agin due to all of this. Horrible horrible horrible.

tony F.
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El cliente no dejó un comentario.

tony F.
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El cliente no dejó un comentario.

Jim S.
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El cliente no dejó un comentario.

theresa L.
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El cliente no dejó un comentario.

CHris P.
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El cliente no dejó un comentario.

Scott B.
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El cliente no dejó un comentario.

Darrell M.
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The AC did not work it was 100 degrees wtf no discount the truck had 1/8 of fuel in it really and the windshield was dirty really dirty bugs could barely see out

Larry M.
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El cliente no dejó un comentario.

Kristie B.
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El cliente no dejó un comentario.

robert R.
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She was very helpful we even rented a storage unit from the sulphur location

Shannon L.
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El cliente no dejó un comentario.

Kenneth M.
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El cliente no dejó un comentario.

TYLER H. | Overall Experience |
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Only problem I had there is they need a little more lighting in the facility, but other than that exceptional service and worked with me on payments and everything.

THOMAS L. | Overall Experience |
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Great staff, clean facilities, easy access to storage unit.

TONYA H. | Overall Experience |
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I had a climate controlled unit. It was never humid inside. I had no “sweating” happening in my containers. If I ever need a unit again, this will be the place I use!!

ELIZABETH W. | First Impressions |
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Took care of our every need enough space for what we needed

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