El cliente no dejó un comentario.Tammy M.
Customer Reviews for Neighborhood Mart Sunoco
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Management was very kind and helpful making sure all my needs were met Wonderful to work withGrantley R.
El cliente no dejó un comentario.CHARLES LEE H.
El cliente no dejó un comentario.CLAUDIA C.
When a customer orders blankets make sure they are presentLaura C.
El cliente no dejó un comentario.Aaron M.
very good experienceTimothy P.
I sat in the parking lot for an hour after I was told to wait while they got the U-Haul ready and they would call me when it ready. They never called and I had to talk to customer service to figure out what was going on.Jordan M.
No complaintsKeenan M.
Make sure customers are fully aware when location is changed.Alyssa S.
No one there knew a thing. Had to get a friend to remove car from dolly hitch and remove hitch. Worst place!!!Kelli M.
If you are going to offer an all online service for booking, picking up and dropping off. It would be nice if it actually worked. I got a cancellation of reservation email for a reservation I didn't have so I had to call and verify I even had the correct reservation. I got to the truck and then was told I needed an alternate contact for them to call which wasn't easy seeing as I was picking up the truck at 6 am on a Sunday. Would have been nice to know that ahead of time. I then went to drop off the truck and when I went to my uhaul account it told me I had no rental even tho I was physically in the truck.. so I had to call customer service and wait over 30 min to have someone change it so I was able to return the truck. Poor communication from the company and the website needs work if it can't even track the fact that I have one of your trucks. Won't be renting from uhaul again.Sarah B.
El cliente no dejó un comentario.Joseph M.
El cliente no dejó un comentario.CODY D.
EXPERIENCE WAS GREAT. EASY TO COMPLETE. VAN WAS VERY CLEAN AND EASY T DRIVE.JAMES H.
El cliente no dejó un comentario.Bobby R.
El cliente no dejó un comentario.DAVID K.
Agent was very friendly and accommodatingSHARON H.
Wasn't quite sure why we had to return the truck to this location when there is a U-Haul in our city and another closer to our home as well.Marvin F.
The rep was truly apologetic for the troubles we experienced. The relative who drove the U-Haul truck for us has driven many large trucks over the years and he said this was the worst truck he had ever driven since it pulled to the right and it was not clean.DANIEL S.
El cliente no dejó un comentario.Brandon L.
El cliente no dejó un comentario.Brandon L.
Staff was very kind and friendly! I would definitely recommend them to a friend! ¡Gracias!MATTHEW K.
El cliente no dejó un comentario.Charles H.
Fix your equipment so it has brakes. 2 out of 10 lights worked. Only had one furniture dolly i ask for 2. Only one when picked up. The worst trailer i ever pulled. Almost crashed with no trailer brakes. I should get my money back on this deal.Ron H.
They were great Thank you so muchJEFFREY C.
Just took more time to get the key than expected,all in all 4 stars.Brett K.
Wish he had more information and was more involved into the company but he did what he could and then someNicholas B.
Overall very nice and understanding but wish he had More information about this company but did the best Could.Nicholas B.
Everything was perfect and the owner was very nice.TAMIKA S.
Fast easy service. He helped me with the check in, no problems at allJASON R.
El cliente no dejó un comentario.Natalia S.
They went out of there way to help me best experience I ever had they should be congratulated on their serviceMichael A.
El cliente no dejó un comentario.Allan J.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Thomas P.
El cliente no dejó un comentario.John D.
Easy process. Very helpfulAmy M.
El cliente no dejó un comentario.Brent A.
El cliente no dejó un comentario.Linda G.
El cliente no dejó un comentario.James W.
Good customer service.James H.
A little more clear interaction on payment methods. Other than that, good business.antwan G.
They seemed annoyed when had to go in for help with this app and then when got into truck was wrappers everywhere in center of truck and in seats.. I rent from uhaul for all moving needs for all my family and this second time that this store has either had me wait cause stuff in truck I rented or having ppl visiting in store to make delays to get my rental on time. Believe need to use another store next time..Belynda L.
El cliente no dejó un comentario.Teresa E.
It was a last minute rental since our scheduled rental location didn't have a truck and we just happen to notice a truck at their location as we were driving by. They were VERY helpful and VERY attentive to our situation even though they had just opened.BRENDA O.
El cliente no dejó un comentario.Steven B.
Excellent customer service, owners very helpful and friendly.MICHAEL B.
I returned the trailer and got no receipt. He said I would get an email which did not come. So look up my U-Haul account by entering the contract number to find out I needed to take photos of cleanliness and location of drop off, etc before I completed the online return. I then received the acknowledgment of return from U-Haul.BLAINE S.
El cliente no dejó un comentario.Malori H.
Vehicle was dirty inside. Needs service work. Alignment off.Zachary T.
This was a terrible pick up, Honestly U-Haul, I am surprised you would let one of your trailers sit out in the weeds behind a gas station, where I had to drive back to with my truck, got 2 nails in my tires. The staff at the gas station had no idea how to even hook the trailer up, I had to do everything. Terrible spot.Dylan A.
El cliente no dejó un comentario.Karen D.
El cliente no dejó un comentario.brian F.
Very friendly.Terry B.
El cliente no dejó un comentario.Charles H.
El cliente no dejó un comentario.Kevin L.
El cliente no dejó un comentario.Jonathan D.
Truck was dropped off after hours. Process for leaving it was clear and all went wellKaren D.
Great service both online and customer-facing.JIM F.
El cliente no dejó un comentario.larry N.
The truck floor was dirty and the driver's side head light was not working. Everyone was very polite, and helpful.WILLIAM F.
All was goodJAMES F.
Very friendly and helpful. Even bought me a cup of coffee!RON B.
El cliente no dejó un comentario.Jamie S.
El cliente no dejó un comentario.ZACHARY G.
Everyone was very friendly and informative. If needed I would definitely use this same location. A pleasure to do business with!!!KENNETH D.
El cliente no dejó un comentario.Andrew H.
I know they have to charge for cleaning but it was raining and muddy could of gave a a break on the cleaning chargeWENDY H.
Uhuaul should accept cashLAURA K.
Get the ability to track your inventory via your website so when people place orders, the stuff they purchase is there. It's a contract that you seriously failed to perform on and cost me $40 for an Uber, $20 in gas, and 4 hours of my life. I hope to never use your services again.Alexander M.
El cliente no dejó un comentario.DAVID SCOTT R.
El cliente no dejó un comentario.FRED G.
Clean the windshield and windows.John D.
El cliente no dejó un comentario.Kandice H.
It was great. Staff very friendly and helpful.Paula H.
El cliente no dejó un comentario.STEPHANIE M.
El cliente no dejó un comentario.Amelia T.
Very convenient location. Staff was friendly and cheerful. Excellent experience with U-haul.Kelsey J.
El cliente no dejó un comentario.SALLY N.
El cliente no dejó un comentario.Cheryl J.
El cliente no dejó un comentario.STEVEN R.
The u-haul truck was very clean and the store personal was very helpful and friendly.Rhonda G.
El cliente no dejó un comentario.Edward M.
El cliente no dejó un comentario.MIKE G.
Immaculately clean vehicle. Pleasant owners. Nice efficient operation. Perfect experience! Thank you!David B.
El cliente no dejó un comentario.Tim P.
Nothing to improve! I needed a 15foot truck for a Tuesday morning. I showed up at the station at 7 pm the night before. It took me 10 minutes to reserve and make new friends with the owners. Highly recommend this location!!!Linda L.
Lower price per mile for longer trips.JOHN H.
El cliente no dejó un comentario.Norman F.
El cliente no dejó un comentario.Charmale C.
El cliente no dejó un comentario.Philip P.
The owners of this establishment were not only knowledgeable and friendly but actually showed concern for my well being with the move. I really enjoyed both their company while I waited for my ride after the move and their effort to ensure everything went smoothlyLori K.
El cliente no dejó un comentario.Lori G.
El cliente no dejó un comentario.Mary C.
El cliente no dejó un comentario.Audrey B.
El cliente no dejó un comentario.Cassandra H.
Smooth transaction. Clean truck.phil P.
El cliente no dejó un comentario.Brian H.