Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly and efficient service. I had a good experience.
Alison Roy
Rating:
5.0
Very nice, very helpful, thank you!
matt rhoads
Rating:
4.0
Customer did not leave a comment.
Ramona Barnett
Rating:
5.0
Customer did not leave a comment.
Susan Pense
Rating:
5.0
Customer did not leave a comment.
KIMBERLY MASSEY
Rating:
4.0
The only thing I returned today early and it doesn't look like no kind of refund coming back to me
leilani gallaway
Rating:
5.0
Customer did not leave a comment.
Anibal Medina
Rating:
5.0
Nothing very helpful
Richard Hernandez
Rating:
5.0
Nothing, I was extremely satisfied
Mandy Walker
Rating:
5.0
The staff were efficient, friendly and knowledgeable
Mandy Walker
Rating:
5.0
Had no cell service here to check vehicle in myself. The lady that helped us in store was great.
Christopher Franklin
Rating:
5.0
Good prices
Patrick Haynes
Rating:
5.0
Customer did not leave a comment.
Shirley Mcmurray
Rating:
5.0
Great customer service.
Julia Hall
Rating:
5.0
Customer did not leave a comment.
John Kirkpatrick
Rating:
5.0
Put a jack on the trailers.
Julia Hall
Rating:
5.0
The truck was an older model, well used, but got the job done.
Julia Hall
Rating:
1.0
Customer did not leave a comment.
Mindy Taylor
Rating:
5.0
Customer did not leave a comment.
Brandon Ledgister
Rating:
5.0
Customer did not leave a comment.
mark malecek
Rating:
5.0
Customer did not leave a comment.
TRACEY CLAKLEY
Rating:
4.0
Customer did not leave a comment.
Joshua Morgan
Rating:
5.0
Great service. Very helpful and handled the rental quickly and efficiently.
Kimberly Ricks
Rating:
5.0
Customer did not leave a comment.
Robin Ferguson
Rating:
5.0
Customer did not leave a comment.
Mick Cooper
Rating:
5.0
People pleasant knowledgeable and quick and efficient
john frank jr
Rating:
5.0
These people were extremely helpful and friendly. Would recommend to anyone going or coming.
john frank jr
Rating:
3.0
Customer did not leave a comment.
ADAM SMITH
Rating:
5.0
Customer did not leave a comment.
Brittany Stahl
Rating:
5.0
So far sogooo
Jorge Castro Delgado
Rating:
5.0
Nothing. All went well.
john frank jr
Rating:
5.0
Very efficient with no problems
ALLEN CROSBY
Rating:
5.0
Customer did not leave a comment.
Jim Boyer
Rating:
2.0
Customer did not leave a comment.
Elvis Benitez
Rating:
5.0
Makes moving much easier!
Joseph G Hamilton
Rating:
5.0
Customer did not leave a comment.
James Henson
Rating:
5.0
Nothing. Good overall experience.
Steve Klokker
Rating:
5.0
Customer did not leave a comment.
Aaron Boultinghouse
Rating:
5.0
Customer did not leave a comment.
W O
Rating:
4.0
Customer did not leave a comment.
Michael Reed
Rating:
5.0
Customer did not leave a comment.
Dwayne Kelso
Rating:
5.0
Very nice and it took no time at all to return.
Steve Klokker
Rating:
1.0
Have what we reserve or call to notify
Marla Shearman
Rating:
5.0
Customer did not leave a comment.
William Voit
Rating:
3.0
Customer did not leave a comment.
Heidi Randle
Rating:
5.0
Customer did not leave a comment.
James Radloff
Rating:
5.0
Customer did not leave a comment.
ADAM SMITH
Rating:
5.0
Customer did not leave a comment.
Rick Tappan
Rating:
5.0
Very nice and helpful.
Stephen Whynot
Rating:
5.0
Customer did not leave a comment.
RONNIE CLUTE
Rating:
5.0
Nothing
MICKEY CORLEY
Rating:
4.0
Customer did not leave a comment.
rodney braxton
Rating:
5.0
Customer did not leave a comment.
Robin Ferguson
Rating:
3.0
I dropped off the trailer after hours. I had no interaction with personel.
STEVEN MARKLEY
Rating:
5.0
Customer did not leave a comment.
Jessica Turner
Rating:
5.0
Very helpful!
Kele Howell
Rating:
2.0
Truck was the roughest riding truck i have ever drove,steering was loose and pulled hard to the right
Clint Alpha
Rating:
5.0
The service was perfect
CLEODIS GREEN
Rating:
5.0
Customer did not leave a comment.
John Clark
Rating:
5.0
It might be better to have pick up truck there as well . I feel I over paid for the little things I had to move .
LORRIE TRICE
Rating:
5.0
Was very friendly and helpful hope to work with them again
doug wooley
Rating:
5.0
Customer did not leave a comment.
Christopher Tucker
Rating:
3.0
Buffalo was fine… however this was not dropped off at the location it says it was. I have never been to Alabama. This is fraud and I will be reporting it to Discover and NOT paying these charges. I have contacted UHaul 5 times trying to straiten this out. A manager has been supposed to return my call for over a week and has not. My UHaul experience has proven to be a nightmare- however the Buffalo location was fine.
tonya downard
Rating:
5.0
Customer did not leave a comment.
DANIEL OWENS
Rating:
1.0
No one knows what their doing!!! I'll never use U-Haul again!!! Think I'll try Penske!
Rita Lasure
Rating:
5.0
Customer did not leave a comment.
JEFF LOONEY
Rating:
5.0
Excellent Experience
Charles Lamartina
Rating:
5.0
Customer did not leave a comment.
Brandon Luneau
Rating:
4.0
People were friendly and very helpful. I did notice, however, that my blankets that were returned to the store with the trailer, were not marked as returned.
David Flosi
Rating:
5.0
Customer did not leave a comment.
mike anderson
Rating:
5.0
Customer did not leave a comment.
MICHEAL CANTLON
Rating:
5.0
You only allowed me 150! Mikes the trip to drop it off was longer than 150 miles. So I went over mileage.