Outstanding customer serviceDAN C.
Customer Reviews for National Truck & Equipment
(Distribuidor de U-Haul del vecindario)
Crittenden, KY 41030
Services at this Location:
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 3 p. m.
- Dom.: 9 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Let someone know the gas gauge will not move in real time so people don't end up putting a quarter tank extra in the gas tank considering u-haul is too cheap to reimburse for that but quick to charge an inflated fee if that step is skipped. This is not a reflection of the location itself but an example of corporate greed.Jessica M.
El cliente no dejó un comentario.Vanessa T.
El cliente no dejó un comentario.Peter C.
Kevin was fabulous! Would recommend him to everyone! We may need another rental truck in a few months and he will be our guy!Vicky B.
El cliente no dejó un comentario.Brandon C.
I can't say enough good things about Kevin and his customer service. I was coming from out of state and needed a car dolly and didn't know if I would make it before Kevin closed so he looked for a place on my route that I could pick up in transit but none were available. So Kevin went above an beyond what most would do and gave me his personal cell number so I could keep him updated and stayed at his store an extra hour waiting for me. You'd be hard pressed to find better customer service than Kevin and his wife will deliver.William R.
El cliente no dejó un comentario.Starla F.
Equipment was very clean, not sure if break down of vehicle was in anyone's controlDawn B.
Needed a replacement truck which was provided without any problems. Outstanding customer service from Kevin.Daniel C.
El cliente no dejó un comentario.Teresa M.
The staff was wonderful and really made moving just a little bit better. They have great customer service!!jessica C.
El cliente no dejó un comentario.Karen S.
El cliente no dejó un comentario.Karen S.
El cliente no dejó un comentario.Jessica B.
El cliente no dejó un comentario.Greg H.
El cliente no dejó un comentario.TERRY S.
El cliente no dejó un comentario.Stephen R.
Jarrord was a Great guy to deal with friendly , prompt serviceRandy D.
Kevin was very helpful in what we needed to rent. Truck was great. And Kevin was very accommodating. Thank you so very much...Fredericka L.
Kevin was amazing, made sure we were aware of everything they normally don't tell you about coverage details and how to avoid being charged extra. Great condition of the vehicle as well, well maintained.Brandon S.
Nothing. It was fantastic!Jerry H.
Always great doing business with them. Thank you ðŸ˜ŠGlenna F.
Nothing! We have rented several times. Always a great experience.Gary C.
Friendly, courteous customer service, clean truck, can not say enough nice things. I'd go out of my way to rent from this location again just because of the great service! Without question will definitely recommend to my friends and family.Linda P.
I was most impressed with how clear the renting process went. I was not left with any questions items. Every thing went ver smoothly and I am well Pleased with your serviceVanous B.
El cliente no dejó un comentario.BRAD W.
El cliente no dejó un comentario.Brittany E.
El cliente no dejó un comentario.Edith M.
El cliente no dejó un comentario.Landon O.
The parking lot was straight ice. My daughter fell and hit her head getting out of my car to go inside. Besides this, everything was great: the truck was heated up. The owner also helped me to get a better priced I had signed up for it wrong thing. I will definitely be going back.Jennifer B.
Didn't see any improvement needed!Heather D.
Quick, efficient customer service. Spotless and well maintained equipment. I would highly recommend this location.Ann H.
Kevin is amazing. He was very kind and courteous. The whole experience was great from start to finiah.Tina S.
El cliente no dejó un comentario.Shane C.
Kevin is amazing. He went above and beyond to make sure we were taken care of. He made our move less stressful for sure and we truly appreciate him and all he did to help us!!!Robert B.
My experience was great. He's very personable and helpful. Willing to work with you within reason and also helps you save money. Used this place twice and will go back and recommend him to everyone.Zackery B.
El cliente no dejó un comentario.Gary E.
You guys keep doing what you do!!! You are awesome!Harold G.
The representative was very friendly and helpful. Check in process was very easy.Michael P.
El cliente no dejó un comentario.Corajean H.
Kevin was great. Easy to work with.Bobbie B.
The guy at this location went above and beyond to help me and I greatly appreciate itMegan K.
El cliente no dejó un comentario.Kathryn R.
El cliente no dejó un comentario.David R.
Terrific service, no improvement neededThaddeus S.
El cliente no dejó un comentario.Richard G.
El cliente no dejó un comentario.Chelsea M.
El cliente no dejó un comentario.GARY C.
Kevin at the Crittenden location was AWESOME! Very friendly, understanding and completely accommodating to my needs. I only wish I'd gotten a truck with the low tail gate or ramp for easier loading/unloading However, Hands Down ***** rating for Kevin!Christina M.
everything was great.Michael S.
El cliente no dejó un comentario.Gilbert F.
El cliente no dejó un comentario.Todd P.
Kevin was excellent . Very nice and polite. If you want to improve your overall customer service you need to hire more agents like him.Daniel C.
Kevin was very professional and courteous to work with. Thanks.Chadwick M.
None. It was perfect! Thank you so muchSara B.
Keep doing what you're doing. Don't change a thing.Ralph H.
Kevin was great to work with beginning with the day prior to dropping the truck off. He reached out to me to ensure that I knew where his location was and how to drop the truck off. Once I was at the location, he was very helpful and made sure that my overall experience was a success even though he knew about the pick up location experience.Ryan B.
When other locations completely messed up my reservation, this location resolved all my issues. I'd drive further just to work with this location again.DEREK R.
El cliente no dejó un comentario.Jack B.
El cliente no dejó un comentario.TOM S.
Their customer service was excellent. I will use them again.Keith J.
El cliente no dejó un comentario.Mischelle M.
El cliente no dejó un comentario.Peter B.
Phenomenal customer service. I will recommend this location for everyone to use! Very pleased!RAY C.
El cliente no dejó un comentario.Tyler H.
Match truck engine size to the length of trip ( Henderson location).JILL S.
everything was greatDEBRA K.
Kevin was professional, knowledgable and very nice. perfect business model.Alan S.
El cliente no dejó un comentario.Clarice T.
Keep good customer service representatives like you have in Crittenden KyCarroll C.
El cliente no dejó un comentario.Todd P.
El cliente no dejó un comentario.Mike Z.
Have moving blankets and a dolly available. There were none in the truck we rented.Jackie W.
El cliente no dejó un comentario.Douglas F.
El cliente no dejó un comentario.Pamela D.
Great service. Very nice people.LEON B.
El cliente no dejó un comentario.Bonnie W.
El cliente no dejó un comentario.TERRY R.
El cliente no dejó un comentario.Darrell B.
Everything flawlessjames K.
Given wrong towing equipment for my all wheel drive vehicle. Turn signals did not work. Drivers door lock falling apart outsideKimberly V.
El cliente no dejó un comentario.Jeffrey A.
El cliente no dejó un comentario.Kevin T.
El cliente no dejó un comentario.Gerard I.
El cliente no dejó un comentario.Jenna R.
El cliente no dejó un comentario.Jessica M.
El cliente no dejó un comentario.Leon B.
El cliente no dejó un comentario.Timothy G.
El cliente no dejó un comentario.Reginald A.
El cliente no dejó un comentario.Jeff T.
No need Improvement.Rade D.
You are very nice people,I would recommend you to all my friends.NANCY S.
Very courteous service. Was very helpful.larry M.
Easy, pesyDianne C.
Picked up by Williamstown KY. Man was very helpful and caring. We were very satisfied with our Uhaul experience and price.Herbert M.
Great service. Nice people! Went over and above in a difficult time.Leon B.
Always on top of things. I've used him several times.Jeffery F.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!