Make your online checkin a little easierFrank D.
Customer Reviews for National Storage Centers
U-Haul Truck Share 24/7© Location
Grand Rapids, MI 49512
Servicios en esta ubicación:
Horarios de la ubicación
Siempre abiertos en tu smartphone
¿Qué es 24/7?
Es la forma en la que te permitimos retirar tu camión en cualquier momento, de día o de noche, utilizando tu dispositivo móvil. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Make sure vehicle is clean, the exhaust is maintained, has enough fuel to make it to a gas station, has the â€œdollyâ€ and whatever items as ordered per receipt in hand, the pick up online process took us at least hour, plus calling customer service and talking to 3 different people and waiting on hold in between so that was even more time! Tech service, key service, financial service person for products not received per orderedâ€¦a nightmare! We were told our truck wasn't available at Uhaul as ordered, a week prior, to pick it up a mile down the road in a parking lot, sitting by itself. As if moving day is not stressful enough. This all could have been avoided had we dealt with a real person!TROY G.
My reason for not recommending this location has more to do with the challenge of the self-service program. The online/app component is poorly done. I spent 40 minutes slogging through the process. I got booted off the online form every few minutes. I then tried to call Uhaul's customer service number- no answer. I stuck it out and got the truck. The truck was fine. This self-service program is a good idea but poorly executed.Ken L.