Customer Reviews for National Storage Centers Traverse Silver Lake
(U-Haul Neighborhood Dealer)

27 reviews

5215 Curtis Rd   Traverse City, MI 49685

(231) 668-9014

Office Hours

  • Mon: 9 am–5:30 pm
  • Tue: Closed
  • Wed-Sat: 9 am–5:30 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(231) 668-9014

5215 Curtis Rd
Traverse City, MI 49685

Services at this Location:

Office Hours

  • Mon: 9 am–5:30 pm
  • Tue: Closed
  • Wed-Sat: 9 am–5:30 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert Archambault 
Rating:
5.0

Customer did not leave a comment.

Ryan Spalding 
Rating:
5.0

Customer did not leave a comment.

Dale Downes 
Rating:
4.0

Customer did not leave a comment.

Jeff Brinson 
Rating:
4.0

Easy process to rent, pick up and return!

JAMES CHRISTOPHE DINE 
Rating:
5.0

Customer did not leave a comment.

Benjamin Freeman 
Rating:
5.0

Customer did not leave a comment.

MICHAEL DEFORRES DOYLE 
Rating:
1.0

Refund me $23.66

Justin Miller 
Rating:
3.0

Drop box is hard to find or doesn't exist. I couldn't find it.

Lauren Marrese 
Rating:
5.0

Customer did not leave a comment.

MICHAEL GEORGE KANITZ 
Rating:
3.0

Customer did not leave a comment.

RANDELL PARRETT 
Rating:
3.0

Customer did not leave a comment.

Ken Walkerdine 
Rating:
3.0

Customer did not leave a comment.

Paula Scott 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER TODD SMITH 
Rating:
1.0

Customer did not leave a comment.

JULIE DAWN BAER 
Rating:
3.0

It was a bit unclear where to drop the keys. And the store hours were not amenable to my drop off time so I couldn’t have help if necessary.

Nicole Blakkan-Esser 
Rating:
4.0

Customer did not leave a comment.

BRANDON RONALD HOFMEISTER 
Rating:
3.0

I could not complete the self check out upon return. The link for self check out did not work. I tried doing it at home via the website and could not. I tried on line chat and after waiting 20 minutes for a response I stopped. Tired sending an email and it also didn't work. Finally tried calling the 800 # and after selecting my prompts I get a message that they are experiencing difficulties and then it hung up. I called a left a voicemail message for the agents facility and asked for a return call in the morning, but never got one. I had to finally call them to make sure they found the trailer which they did. If it wasn't for a lady named Sue who I spoke with twice at the 800 # during the rental this experience would have been lousy.

Richard King II 
Rating:
5.0

Customer did not leave a comment.

Mary Whitney 
Rating:
5.0

Customer did not leave a comment.

Eric Miller 
Rating:
5.0

Customer did not leave a comment.

Gregory Kuntz 
Rating:
5.0

Customer did not leave a comment.

Robert Bonhag 
Rating:
5.0

Customer did not leave a comment.

Erik Sandy 
Rating:
5.0

No issues. Quick friendly service.

Bridget Van Maren 
Rating:
5.0

Customer did not leave a comment.

Abigale Larsh 
Rating:
5.0

Customer did not leave a comment.

Jeffreyrodney Kuhns 
Rating:
3.0

The location was ok. Ethan was nice and tried hard. But the rental vehicles weren't in close proximity and with only one person working there it took so long Xtra time to drop off the vehicles because he was on the phone helping a storage facility customer.

Tim Rehard 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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