Customer Reviews for National Storage Centers of Kentwood
(Distribuidor de U-Haul del vecindario)

27 comentarios

3609 32nd St SE   Kentwood, MI 49512

(616) 871-2661

Horario

  • Lun. - vie.: 9:30 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4:30 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(616) 871-2661

3609 32nd St SE
Kentwood, MI 49512

Services at this Location:

Horario

  • Lun. - vie.: 9:30 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4:30 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Didn't receive the dolly I ordered. Called the office about it and no one ever answered the phone. The woman helping me was too busy with her son and dog in the office. I will never come to this place again.

DAEVONCHAUNCEY-J A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Beverly E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank C. 
Clasificación:
5.0

Customer service was wonderful. The lady information was very clear and she was very respectful.

CALVIN TYRONE F. 
Clasificación:
5.0

Not much I would do differently. Very efficient and effective to get your move done. Easy to pick up and drop off. Highly recommend.

DEBORAH MARISE S. 
Clasificación:
3.0

Over 40 minutes to pick up reserved small truck.

Toni H. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEFFREY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL JAMES J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALETHA SADE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas E. 
Clasificación:
5.0

Enjoyed the 24/7 contactless pickup and drop off done on the website.

Jonathan I. 
Clasificación:
5.0

Overall my experience was great I would change nothing. The service was fast and friendly.

Karen T. 
Clasificación:
4.0

This was a different location than I expected. Everything was fine. The person who helped was good and polite and helpful. The check-in online seemed a bit of a waste as she still took my ID and credit card. The truck was clean and ready to go. I do wish they would always start with a full tank. It's just easier that way; you know exactly how to return it.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DERRICK RANDALL S. 
Clasificación:
1.0

El cliente no dejó un comentario.

AIMEE JO A. 
Clasificación:
1.0

There was no phone service when we picked it up, so we couldn't use the app. And we were only left with a quarter tank of gas. I got over charged for fuel. We were told to return it with the same amount of gas it had as when we picked it up. We returned it with a little more than when we picked it up, and then got way over charged for the fuel. I have images of this to back it up.

AIMEE JO A. 
Clasificación:
3.0

El cliente no dejó un comentario.

JACOBGARCIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

david H. 
Clasificación:
5.0

Would rather have truck that didn't have damages and was clean inside because I spent some time documenting and taking pictures so I wouldn't be charged. Also the truck smelled like cigarette and the truck suspension was very stiff compared to the one I rented 3 months ago.

DANIEL KUO L. 
Clasificación:
5.0

truck wasnt clean

erica R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Juanita A. 
Clasificación:
1.0

I ordered 20 moving blankets for my brand new cabinetry and when I got the vehicle they gave me 6 moving blankets, I figured I'd make it work and I did. When I got back I had filled the tank with more than double the gas I used and returned it an hour and a half earlier than expected. I informed them of that and told them I'd like a refund for the moving blankets that were not given to me and the lady told me she would be sure to get that taken off of my bill. I just got my receipt and the charge for the moving blankets was stilll on there for the full amount but it said 6 instead of 20!

Paul B. 
Clasificación:
5.0

Per U-Haul recommendation I rented a truck and a trailer. I really wanted a tow dolly. 3 times I was assured the trailer would accommodate a Chevy C/30. Upon loading an inoperable vehicle it was discovered the vehicle was too wide. The vehicle wedged on the trailer and a wrecker was required to extract the vehicle. I am not the expert on what fits on U-Haul equipment... YOU are. I am very unsatisfied with this experience with U-Haul. Please see case # 1791346.

Jeffrey T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beatrice M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sara B. 
Clasificación:
5.0

easy process with U Share and this location

Travis Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dante D. 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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