Comentarios del cliente para National Storage Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de National Storage Center

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Jacqueline S. en

Grado:

El cliente no dejó un comentario.

Randy S. en

Grado:

Associate was friendly and knowledgeable. In and out quick.

KOLA G. en

Grado:

El cliente no dejó un comentario.

Donnelltyrone G. en

Grado:

Such a wonderful experience during the truck rental process. Carol, Kari, and Jordan were awesome!

Dennis P. en

Grado:

El cliente no dejó un comentario.

Richard F. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

The customer service representative at this location never once got out of her chair to do anything in this transaction no inspection of truck no checking in the back door to see if it was clean no checks for dents no nothing she sat in her chair at the entire time

Rasheed A. en

Grado:

The customer associate was very professional and helpful.

Paulette H. en

Grado:

El cliente no dejó un comentario.

Bryan M. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

Nothing

Laurie M. en

Grado:

Furniture pads were not in truck when I initially got there to pick it up prior to the office being open. Attendant was not very friendly at drop off time. I

Rebecca B. en

Grado:

El cliente no dejó un comentario.

Thomas H. en

Grado:

El cliente no dejó un comentario.

Andrew H. en

Grado:

El cliente no dejó un comentario.

Julie B. en

Grado:

I love this Uhaul location! They are the best all around!

Jamar R. en

Grado:

The only thing that made the transaction average was solely because this is the third time I've rented a U-Haul and there was a discrepancy with the amount of gas that's reported versus what's really in the unit. The fact of the matter is, I drove less than 10 miles and in turn put a gallon of gas back in the vehicle and put it back at 1/4 of a tank. My paperwork said it was 5/16 of a tank (even my brother confirmed it wasn't). However, I will accept responsibility for not going back into the office and mentioning the discrepancy. However, as a customer, it's really not my job to catch a comoany's mistake. Again, this isn't the first time it has happened (3 different locations I've had this issue, 2 of which I've caught and went through the "re-printing" of the paperwork. I guess me not going through that extra ridiculousness costed me $7.65. Please utilize this as a learning curve and fix your process. You have a tablet at every location, start taking pics of the gas levels because somewhere in the check out process, someone is reporting/recording this inaccurately across the board. Unless of course , you're doing this as a way of "getting over" on your customers that fail to take the time to mention it.

David M. en

Grado:

El cliente no dejó un comentario.

Guy C. en

Grado:

El cliente no dejó un comentario.

Brandon T. en

Grado:

The only complaint that I have is that I was sent a link to check the truck back in because I would be returning it after they closed for the day and they asked me to upload a picture of the gas gauge and odometer and when I would do that I kept getting an error message prohibiting me from proceeding any further. I tried four times then gave up. Staff was very friendly!

dawn C. en

Grado:

El cliente no dejó un comentario.

Travis T. en

Grado:

El cliente no dejó un comentario.

Elisa P. en

Grado:

Changes were made BY UHAUL the day of my pick up. Changes were not noted in my reservation and/or conveyed to the drop-off location. Therefore they charged me for mileage overage which I did not incur. Still waiting for credit.

Arriea H. en

Grado:

If I could give a negative 10 I would.

Terry G. en

Grado:

El cliente no dejó un comentario.

Denisha T. en

Grado:

El cliente no dejó un comentario.

DEREK L. en

Grado:

El cliente no dejó un comentario.

Dee D. en

Grado:

We returned it at night so it was closed. They were friendly and informative the next day though.

Richard W. en

Grado:

El cliente no dejó un comentario.

Adam G. en

Grado:

El cliente no dejó un comentario.

Connie C. en

Grado:

It was simple in dropping off, I'm extremely pleased with uhaul for my moving needs.

Scott N. en

Grado:

Seat Belts did not work, Gas gap broken could add gas to truck, Engine light on.

kenneth M. en

Grado:

El cliente no dejó un comentario.