Comentarios del cliente para Nalley Valley Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Nalley Valley Self Storage

Grado total:

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Lorne S. en

Grado:

Thank you AJ

Omar M. en

Grado:

El cliente no dejó un comentario.

LISA S. en

Grado:

I have rented from this location many times. Easy access in and out .The staff is always friendly and helpful. As soon as you walk into the office, you feel special and welcome with the cozy decor, scent of vanilla and coffee available. This is my favorite U-Haul rental location!

Christopher T. en

Grado:

El cliente no dejó un comentario.

Dennis K. en

Grado:

El cliente no dejó un comentario.

Rex P. en

Grado:

El cliente no dejó un comentario.

Mervin S. en

Grado:

El cliente no dejó un comentario.

MELISSA B. en

Grado:

El cliente no dejó un comentario.

david H. en

Grado:

Employee was courteous and friendly.

Morgan whitney C. en

Grado:

Great customer service! I have to rent a truck again in a few weeks and this is definitely the location I'll use from now on.

colby R. en

Grado:

El cliente no dejó un comentario.

Clayton H. en

Grado:

El cliente no dejó un comentario.

Mervin S. en

Grado:

El cliente no dejó un comentario.

zeheng C. en

Grado:

El cliente no dejó un comentario.

Matthew W. en

Grado:

Very impressed and grateful for Anthony. He was very helpful and I greatly appreciate him and his customer service.

Carlos R. en

Grado:

The person was friendly and the customer service was Excellent. I would recommend this U Haul station to everyone!! I would give it 5 Stars!!!

Patricia K. en

Grado:

El cliente no dejó un comentario.

ioelu S. en

Grado:

El cliente no dejó un comentario.

Dalonna S. en

Grado:

This was a very good experience. Great equipment ! Very reasonable prices ! And the Gentleman that helped me was so polite , and friendly . I will absolutely recommend this location to all my family and friends ! Thanks Again ! Sincerely: DaLonna Sprinkle

Gregg R. en

Grado:

El cliente no dejó un comentario.

Ryan W. en

Grado:

El cliente no dejó un comentario.

Vernon C. en

Grado:

El cliente no dejó un comentario.

Laura A. en

Grado:

Very courtesy

Mindy H. en

Grado:

I rent from this location every few months and I wouldn't go anywhere else. They are always so friendly, helpful and all around great people. I also miss how homely and adorable the office used to be. Now it's just plain with no personality.

Greg H. en

Grado:

El cliente no dejó un comentario.

Harold S. en

Grado:

El cliente no dejó un comentario.

Jennifer G. en

Grado:

No improvement needed really. Friendly and helpful. Solid experience. Thank you

Aveline W. en

Grado:

The last 2 places were great. Kim, at the stanwood location was rude, crazy and could not communicate. I was also flagged for only having cash. It would have been nice to know I would need extra money for a deposit when I reserved it on line. Over all my experience with u haul was a nightmare

Linda D. en

Grado:

AJ and his team always take good care of us!!!

Zefar D. en

Grado:

El cliente no dejó un comentario.

Ginger M. en

Grado:

El cliente no dejó un comentario.

Jeremy W. en

Grado:

El cliente no dejó un comentario.

Ryne S. en

Grado:

If you need a van they are right off the main road and get you on the road quick and easy

Armando L. en

Grado:

We rent for business and I have always had a good experience with this business.

bonnie O. en

Grado:

El cliente no dejó un comentario.

David O. en

Grado:

El cliente no dejó un comentario.

ANDREA W. en

Grado:

El cliente no dejó un comentario.

SEAN K. en

Grado:

Customer service was great, very friendly amd helpful. I was very pleased, it was easy and stress free. Great job.

Branden H. en

Grado:

Stellar customer service!!!! Walked in without notice and was back out the door with a 15ft truck in less than 10min. Returning was even easier. By far my best U-Haul experience anywhere.

Nick M. en

Grado:

Upon rental pickup I was informed they would not take cash and was directed to walk .25 mi to buy a cash card to use. When I returned, I was informed that they needed $100 deposit which I was not informed of before the first trip and had to make the trip again. An hour later, he just handed me the keys and directed me to the are it was parked. He never got up to do inspection of the van or anything. I ignorantly took the van not knowing that this action would bite me later. When I got in the van I noticed it a bit dirty but didn’t think much of it. Off I went to load.

Kenneth R B. en

Grado:

Me. Eversole was extremely helpful and friendly. I will rent here next time.

Julisha P. en

Grado:

Terrible service I will never rent from U-Haul again

Barbara N. en

Grado:

El cliente no dejó un comentario.

Allan H. en

Grado:

Horrible experience with the online/telephone reservation people.I will never use U-Haul again if I must go thru them. I drove to the facility and rented it from the people there.

DAIANA D. en

Grado:

Very easy to rent a truck and paperwork very easy to get through. Overall a great experience.

Johnny C. en

Grado:

El cliente no dejó un comentario.

Damian R. en

Grado:

El cliente no dejó un comentario.

Jill S. en

Grado:

No negatives for me to pass on. Our customer service rep was fantastic. I can't remember his name off the top of my head, but he was 5 star to be sure.

Armando L. en

Grado:

Doing great already. Keep up the great work.

LYNN L. en

Grado:

Staff always helpful and courteous. Would recommend to all my family and friends.

James D. en

Grado:

El cliente no dejó un comentario.

Rodney Z. en

Grado:

Drove 2 hours to U-Haul at 1212 Earnest S Brazill St, Tacoma, WA 98405 only to be told I "had no truck reserved, but was 2nd on a waiting list". Thankfully, another U-Haul dealer nearby verified I indeed had a truck reserved at the 1212 Earnest S Brazill location, but they overbooked the equipment they had. She suggested I call the Corp office and they verified that I had been lied to and got me another truck at a nearby Nalley Valley Self Storage. Nalley Valley Self Storage was awesome. They recognized the trouble I had been having and rented me my larger sized truck for the size of a van. Good people are out there : )

Virginia F. en

Grado:

I requested and was charged for a furniture dolly and a dozen blankets. Upon arrival I was informed this location does not carry those items but I was “free” to go to another location or I could have a refund for the non existent items. Very disappointing

Vernon C. en

Grado:

I had a reservation number and attendant was not able to find my reservation. Wasted a lot of my times reserving the van over the phone. Yes, i'm positive I had called the Nalley Valley Self storage, my reservation confirmed this.

Jen F. en

Grado:

again, I was not liking that no uhaul rep went with me on a post-trip inspection and was willing to just take my word for things. in the event there are claims for alleged damage/fuel shortage I have photos to cover my keister [retired commercial driver here] but the ensuing trouble fighting in an he said/she said situation would be beyond irritating. I am more that happy to have all parties take the time cover their respective keister. other than that, returning was so stress-free...something I very much appreciated after the time I had needing the truck [NOTHING to do with uhaul at all]

Deanna M. en

Grado:

It was a great experience gentleman that helped me was very nice

Sukhinderpal A. en

Grado:

El cliente no dejó un comentario.

Helen W. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

El cliente no dejó un comentario.

Gregory F. en

Grado:

The gentleman would drop the vehicle off to was very friendly and very helpful and we would highly recommend him for any future Ventures.

Silafai M. en

Grado:

El cliente no dejó un comentario.

Kenneth C. en

Grado:

Professional and helpful. If they cannot do something, they recommend where I can go to get it done.

FRANCIS K. en

Grado:

Keep it up

Seth B. en

Grado:

I was quite satisfied with my experience. The person at the location I picked up the truck at was friendly and explained everything quite well. The location itself had great parking and a VERY nice and inviting office. If I ever need a U-Haul again, I will absolutely be using this location.

Patrick W. en

Grado:

Please make sure the vans are cleaned out. This one reeked of cigarette smoke. In the back was an empty pack of cigarettes, an uneaten chicken wing, a chicken bone, and one of those clothing security tags that had exploded ink.

Felicia M. en

Grado:

El cliente no dejó un comentario.

LEROY C. en

Grado:

El cliente no dejó un comentario.

Gwen F. en

Grado:

El cliente no dejó un comentario.

anthony E. en

Grado:

El cliente no dejó un comentario.

Shari C. en

Grado:

El cliente no dejó un comentario.

Bif F. en

Grado:

Excellent customer service. Enjoyed my interactions with the agent

ZACK S. en

Grado:

AJ is always Top Notch-I recommended this location to all my friends for storage /mail box/ and vehicle rental...

Christopher F. en

Grado:

El cliente no dejó un comentario.

Darren S. en

Grado:

El cliente no dejó un comentario.

Philip R. en

Grado:

El cliente no dejó un comentario.

brian H. en

Grado:

El cliente no dejó un comentario.

tnika M. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

El cliente no dejó un comentario.

Barb B. en

Grado:

Excellent customer service. AJ is friendly, kind and respectful. I will always come back to this location for a rental. The other place I used was sketchy and definitely not friendly. Thank you AJ.

jeannette T. en

Grado:

every thing went fine

Barbara H. en

Grado:

Super friendly ad professional!

Jon M. en

Grado:

El cliente no dejó un comentario.

thomas B. en

Grado:

If the occasion arises that I need a truck I will definately rent from UHAUL using this vendor.

jackie B. en

Grado:

Great experience! They were professional, helpful, and made the experience easy. The lobby area was warm and inviting. Would recommend!

Veronica C. en

Grado:

El cliente no dejó un comentario.

chris C. en

Grado:

Fantastic customer service thank you

Kyle M. en

Grado:

El cliente no dejó un comentario.

Wesley P. en

Grado:

El cliente no dejó un comentario.

Pedro S. en

Grado:

After listening to customer, asking some questions regarding what kind of equipment or move is going to do the customer, then according with the answer the agent will suggest the proper vehicle for that need.

Frank L. en

Grado:

This was the best uhaul rental experience that either me or my spouse had ever experienced. We had a reservation right at opening, which is always a crapshoot because what if they don't open on time, or what if they haven't even checked yet to see what reservations they have for the day and nothing's ready? And so on. But not this uhaul dealer. The manager saw us waiting in the parking lot and flicked on the open sign a few minutes early so we could come in. We was expecting us by name and had our truck prepared. He was extremely friendly and professional. The office was clean and inviting. Returninf the truck was a breeze. We decided this is the only dealer we'll use from now on!

Pam M. en

Grado:

Friendly service.

John L. en

Grado:

friendly and courteous

Francisco M. en

Grado:

The person helping me did not take the time to understand my questions and was rude. However, this was due to the poor explaination from the hilltop location that made the reservation. I thought I was getting a free month of storage for renting a one way rental, but it turns out I got a free 15’ U-Haul box truck with my purchase of the storage locker. Due to this misunderstanding, the person helping me was confused and that was a part of his rudeness.

diana C. en

Grado:

El cliente no dejó un comentario.

Brandon S. en

Grado:

The gentleman at the site was very nice. He took care our check in so easily when I was having hard time with online check in for the first time.

Karin C. en

Grado:

El cliente no dejó un comentario.

Vanessa G. en

Grado:

I found all the employees amazing to work with. The Nalley location in Tacoma were very helpful. The gentleman that helped us return our vehicle also took the extra steps to help us plan for our next move. I will be sharing my experience with everyone.

George W. en

Grado:

Great customer service, I highly recommend this location versus the other U-haul stations.

Jessica S. en

Grado:

The guy who checked me in was awesome. He was super friendly and got me in and out quick. When I returned the truck he was also there and was just a really friendly guy. I’ll use them again.

steve C. en

Grado:

Great service.