I got a call from the location with some lady yelling at me saying â€˜you returned your truck but you didn't leave the key!' I let her know that I still had the truck and it went due back yet so she must have confused me with another order. To which she proceeded to yell even more and tell me â€˜No you don't have the truck. You returned it and you didn't leave the key!' When she called I was LITERALLY sitting in the truck. With people like that you can't argue so I just left it alone and also told her about the other gentleman at the pick up location and how he gave me the type of service that she was now giving me. She replied and said â€˜and what would you like me to do about that?!?' Your staff can CLEARLY benefit from some customer service training.Keron B.
Customer Reviews for NT Home Services
(Distribuidor de U-Haul del vecindario)
Scarborough, ON M1B3L6
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: cerrado
- 7/24/2021 - 7/26/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
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