Truck was dirty,ran very sluggish and ignition turned truck on without key in it. And I returned the truck in on the 6th and now guy is saying.damage is done to truck and 500 miles was driven in it why is he just now checking it in on the 11th
amanda w
Customer Reviews for NO DEBT LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service!
Roy AI recommend this U haul location to anyone
YONER JHe did a good job thank you
Bertha PThe owner went well above and beyond what could be expected of him to make sure I was able to rent as scheduled! He happened to be off the day I scheduled, and he drove into the office on his day off to make sure I was able to make my move as scheduled. This kind of service is highly appreciated, and rare in today's work environment. A big thank you to him!
Michael GWorkers went above and beyond to get me taken care of. Thank you so very much. Love that trailer I wish I had one.
jeremy bVery nice people...
mike MGreat guy to work with you.
james mWe dropped the trailer off at 6pm on Sunday 3/5. Over 12 hours earlier than it was due back. The rental agreement with a note about early return was stuck in the key drop box. The trailer was not checked in until 3:28pm on 3/6. After the time it was due at 1pm. This resulted in an extra day rental charge. How can that be when trailer was dropped off early?!
Shannon WI rented a truck and trailer. The lights on the trailer didn’t work. Several things were tried including having to drive the truck to a different dealer Toby get a different trailer. That trailer had the same problem. It was suggested I go to the store and BUY a seven pin plug to replace the four pin. I didn’t do that and the dealer finally checked the fuses. The trailer fuse was blown. We had to drive back to the original dealer to get a fuse from another truck. The lights then work and I was able to get the trailer and make the trip.
Michael CExcellent customer service. I can't imagine how the service could be any better.
BRAD SThis guy automatically charged me for insurance. I did not want it. The place was dirty. The gas tank had substantially less in it than the paperwork stated.
JOHN Hnice people to deal with courteous and very helpful
john tUhaul was fine, very close to my previous home, and communication was great. Only problem was that the dolly and blankets were not in the truck
David KWhen you charge me $116.75and then I get a notice from my bank for $193.00 I will never use u haul again,or recommend them!
Fred BWait for guy to finish personal call. Dirty office filled with second amendment/pro gun and ironically religious items. Office smelled awful due to smoking in it. Guy was totally rude
Timothy GAwesome service
Angela MI used after hour drop box.
CARL WDealer had great customer service. If ever needs again will definitely go to this location.
callie aFast friendly service.
PAUL GDidn't have size needed, would have to go cities over to get doze needed and pay extra in mileage, there was no compensation for the mileage.
GLORIA SMy pickup time was 9:30, when I got there the place was t open, finally a lady came to the door and showed me a number to call. The man stated that he didn’t even know I was coming. I had to wait for him and it was almost 11 when I got the truck. I had needed and chose to get a dolly when renting my truck but he had none. The truck had sticky soda spilt in the cup holders and the drivers floor board was muddy. When checking out and you ask for pics it only lets you send one so I couldn’t send the pic of the muddy floor.
Sarena KI arrived at this location to turn in u haul around 1pm and no one was there, their door was unlocked but Noone there. I tried calling and left message. I ended up returning the uhaul via online, which was very inconvenient and time consuming .
doris rInstall a Jack on the trailer. It’s very heavy and hard to unhook by yourself after hours
Brian BThis location was great. Plenty of space, clean lot, and we’ll lit. It was however my 3rd attempt to drop off. The first two were HORRIBLE!! 900 E DeYoung, Preventative Maintenance, had no way on the lot and absolutely ZERO light. I tried twice there. Then I went to 1007 S Court St, SI Towing & Recovery. They were just as bad. No room and no light. Both places looked like a great place to have an accident and be robbed. The final place, however, is what you should demand as a company. The other two were pathetic.
STUART MSuper friendly and efficient! Very professional!
MICHELLE DThe key was not left in the box and the store that was to open at 9am was not opened till 9:45
Rodney DNeed someone there!
Connie HSwift and painless! No issues at all!
JAMES MThe guy was 20 minutes late for my truck rental pick up! Only kept the truck for 2.5 hours,, I was told I’d be charged $71 for driving 14 miles since I didn’t put gas in it before returning it! When I wanted to take the truck to put gas in it when I was told how much the gas charge would be I was told I’d have to sign a new contract even though I’d rented the truck for 23 hours! Never, ever will I rent from U haul again nor will I recommend!
VICKIE D