Customer Reviews for NO DEBT LLC
(U-Haul Neighborhood Dealer)

45 reviews

505 W Deyoung St Ste B   Marion, IL 62959

(618) 997-2508

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed

Services at this Location:

Contact Us

(618) 997-2508

505 W Deyoung St Ste B
Marion, IL 62959

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The owner went well above and beyond what could be expected of him to make sure I was able to rent as scheduled! He happened to be off the day I scheduled, and he drove into the office on his day off to make sure I was able to make my move as scheduled. This kind of service is highly appreciated, and rare in today's work environment. A big thank you to him!

Michael Georgulis 
Rating:
5.0

Workers went above and beyond to get me taken care of. Thank you so very much. Love that trailer I wish I had one.

jeremy bockmam 
Rating:
5.0

Customer did not leave a comment.

JAMES CICCARELLY 
Rating:
5.0

Customer did not leave a comment.

scott wyciskalla 
Rating:
5.0

Very nice people...

mike MCkinniesj 
Rating:
5.0

Customer did not leave a comment.

Bill Atwood 
Rating:
5.0

Customer did not leave a comment.

jim daiber 
Rating:
5.0

Great guy to work with you.

james merrick 
Rating:
1.0

We dropped the trailer off at 6pm on Sunday 3/5. Over 12 hours earlier than it was due back. The rental agreement with a note about early return was stuck in the key drop box. The trailer was not checked in until 3:28pm on 3/6. After the time it was due at 1pm. This resulted in an extra day rental charge. How can that be when trailer was dropped off early?!

Shannon Wolf 
Rating:
4.0

I rented a truck and trailer. The lights on the trailer didn’t work. Several things were tried including having to drive the truck to a different dealer Toby get a different trailer. That trailer had the same problem. It was suggested I go to the store and BUY a seven pin plug to replace the four pin. I didn’t do that and the dealer finally checked the fuses. The trailer fuse was blown. We had to drive back to the original dealer to get a fuse from another truck. The lights then work and I was able to get the trailer and make the trip.

Michael Corkran 
Rating:
5.0

Customer did not leave a comment.

Terri Mears 
Rating:
5.0

Excellent customer service. I can't imagine how the service could be any better.

BRAD STRUNK 
Rating:
3.0

This guy automatically charged me for insurance. I did not want it. The place was dirty. The gas tank had substantially less in it than the paperwork stated.

JOHN HUGHES 
Rating:
3.0

Customer did not leave a comment.

Earl Culp 
Rating:
5.0

nice people to deal with courteous and very helpful

john tolbert 
Rating:
5.0

Uhaul was fine, very close to my previous home, and communication was great. Only problem was that the dolly and blankets were not in the truck

David Kimsey 
Rating:
3.0

When you charge me $116.75and then I get a notice from my bank for $193.00 I will never use u haul again,or recommend them!

Fred Blades 
Rating:
1.0

Wait for guy to finish personal call. Dirty office filled with second amendment/pro gun and ironically religious items. Office smelled awful due to smoking in it. Guy was totally rude

Timothy Gleason 
Rating:
5.0

Customer did not leave a comment.

teresa hopkins 
Rating:
5.0

Awesome service

Angela McRoy 
Rating:
5.0

Customer did not leave a comment.

Steven Schoeph 
Rating:
5.0

I used after hour drop box.

CARL WICKLUND 
Rating:
5.0

Dealer had great customer service. If ever needs again will definitely go to this location.

callie anthony 
Rating:
2.0

Customer did not leave a comment.

Larry Glissman 
Rating:
5.0

Customer did not leave a comment.

Rob Jennings 
Rating:
5.0

Fast friendly service.

PAUL GREIF 
Rating:
5.0

Didn't have size needed, would have to go cities over to get doze needed and pay extra in mileage, there was no compensation for the mileage.

GLORIA SCOTT 
Rating:
1.0

My pickup time was 9:30, when I got there the place was t open, finally a lady came to the door and showed me a number to call. The man stated that he didn’t even know I was coming. I had to wait for him and it was almost 11 when I got the truck. I had needed and chose to get a dolly when renting my truck but he had none. The truck had sticky soda spilt in the cup holders and the drivers floor board was muddy. When checking out and you ask for pics it only lets you send one so I couldn’t send the pic of the muddy floor.

Sarena Kleiboeker 
Rating:
3.0

Customer did not leave a comment.

JOSEPH AMUNDSON 
Rating:
5.0

Customer did not leave a comment.

TONY GRAHAM 
Rating:
1.0

I arrived at this location to turn in u haul around 1pm and no one was there, their door was unlocked but Noone there. I tried calling and left message. I ended up returning the uhaul via online, which was very inconvenient and time consuming .

doris ross 
Rating:
5.0

Install a Jack on the trailer. It’s very heavy and hard to unhook by yourself after hours

Brian Balsmann 
Rating:
5.0

This location was great. Plenty of space, clean lot, and we’ll lit. It was however my 3rd attempt to drop off. The first two were HORRIBLE!! 900 E DeYoung, Preventative Maintenance, had no way on the lot and absolutely ZERO light. I tried twice there. Then I went to 1007 S Court St, SI Towing & Recovery. They were just as bad. No room and no light. Both places looked like a great place to have an accident and be robbed. The final place, however, is what you should demand as a company. The other two were pathetic.

STUART MARTIN 
Rating:
5.0

Super friendly and efficient! Very professional!

MICHELLE DUNN 
Rating:
5.0

Customer did not leave a comment.

Derek Hutchins 
Rating:
5.0

Customer did not leave a comment.

TANYA BUNDREN 
Rating:
5.0

Customer did not leave a comment.

ROBERT JOHNSON 
Rating:
1.0

The key was not left in the box and the store that was to open at 9am was not opened till 9:45

Rodney Dunham 
Rating:
5.0

Customer did not leave a comment.

JAMES WILSON 
Rating:
2.0

Need someone there!

Connie Hardy 
Rating:
5.0

Customer did not leave a comment.

Charles Clark 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS CANNON 
Rating:
4.0

Swift and painless! No issues at all!

JAMES MC CARTY 
Rating:
1.0

The guy was 20 minutes late for my truck rental pick up! Only kept the truck for 2.5 hours,, I was told I’d be charged $71 for driving 14 miles since I didn’t put gas in it before returning it! When I wanted to take the truck to put gas in it when I was told how much the gas charge would be I was told I’d have to sign a new contract even though I’d rented the truck for 23 hours! Never, ever will I rent from U haul again nor will I recommend!

VICKIE DUNN 
Rating:
5.0

Customer did not leave a comment.

Martin Spencer 
No reviews have been submitted for this location.

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