Customer Reviews for NC Keyman Inc
(U-Haul Neighborhood Dealer)

110 reviews

3029 S Main St   High Point, NC 27263

(336) 289-4587

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(336) 289-4587

3029 S Main St
High Point, NC 27263

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

TARA F. 
Rating:
5.0

Customer did not leave a comment.

Cheryl H. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL H. 
Rating:
4.0

The truck should include ramps

Pamela M. 
Rating:
3.0

They need to be friendlier.

Stacy L. 
Rating:
5.0

Customer did not leave a comment.

MARVIN L. 
Rating:
4.0

Customer did not leave a comment.

Emmeline D. 
Rating:
5.0

verry good.

BENNY M. 
Rating:
5.0

Nothing. It was great. No problems and easy to get and return.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

PAUL S. 
Rating:
1.0

Customer did not leave a comment.

steven T. 
Rating:
5.0

Great Service. Rented here many times and will continue to.

JONATHAN J. 
Rating:
3.0

Customer did not leave a comment.

Millard E. 
Rating:
3.0

Customer did not leave a comment.

Sharon R. 
Rating:
2.0

I was charged $20 for after hour.... What!! Bs! I accidentally left my 2 personal cups no garbage i even put the advertisement back in the windshield and was charged $25 for cleaning fee! What solution did he use to clean? None! No cleaning needed! $2 environmental Fee!!! Come on! He removed 2 personal cups I forgot. Not $25 dollars worth!! If thats uhauls policy. Ill not be using uhaul again. I have a silver membership with enterprise i rent pick ups 2-3 times a month. It Was a mistake trying Uhaul

Richard O. 
Rating:
3.0

Customer did not leave a comment.

Debbie E. 
Rating:
4.0

Customer did not leave a comment.

JOE D. 
Rating:
5.0

I broke my tv and that really sucks

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C. 
Rating:
5.0

The staff is friendly and helpful. The store and equipment are well maintained and they are patient when changes need to be made. I recommend this business and will use them in the future if I need to move something else.

Deirdre S. 
Rating:
1.0

Uhaul did not provide the items we ordered with our truck - a dolly and pads.

Muriel G. 
Rating:
5.0

My experience was great.

JARRET J. 
Rating:
5.0

Friendly and courteous. Thanks

LARRY J. 
Rating:
4.0

The drop off location after calling do not take unused boxes and dish packing kits I returned a dish pack kit and would like a credit to my CC I can scan the receipt from 9-8-2020.

MARVIN L. 
Rating:
3.0

Lil better customer service would help this location and raise scores at least 30 %. Unprofessional feeling while makin transaction.

WILLIAM W. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

The staff was excellent and knowledgeable. Helped with boxes and supplies I needed. The store was nice and clean. Could not ask for better service. I will be back for more boxes and my next rental. Thank you.

Tamie B. 
Rating:
4.0

Customer did not leave a comment.

Stephen S. 
Rating:
4.0

Customer did not leave a comment.

Susan F. 
Rating:
5.0

They were Real nice there!!!

David S. 
Rating:
5.0

Great Experience Thank You Guys

Sheila T. 
Rating:
5.0

Customer did not leave a comment.

Sam F. 
Rating:
5.0

Customer did not leave a comment.

Kimberly M. 
Rating:
5.0

Fabulous service!! Could not ask for more!!

Gary W. 
Rating:
5.0

Customer did not leave a comment.

AZIZUDDIN I. 
Rating:
4.0

Customer did not leave a comment.

Richard B. 
Rating:
3.0

Truck was very difficult to start. Online check-in wouldn't work - said it couldn't locate me even though I had "location" turned on and was using Google Maps with no problems. However, the in office check-in was pretty painless. The staff did not document scrapes and dents (about 7 - 8) with me.

terry S. 
Rating:
5.0

Things were great also fast and excellent customer service.

Tatanosh G. 
Rating:
4.0

Customer did not leave a comment.

lita I. 
Rating:
5.0

Drop off procedure was great.

James J. 
Rating:
5.0

Hi, this is a customer that has been using your company for a while now & I'm still Satisfied with you. Safe & Secure Certified Locksmith, did a Great job with Customer Service as well, with the question answering, had a Beautiful Therapy Pitbull on hand to help ease the wait time. By means of, when you are a good Company, waiting usually comes with that. This move was Abit lengthy, on my part, simply because I went thru alot of Vinyl & while doing so, I experienced my first mishap. The battery went Dead & I called Customer service and they provided Great service & Set-up help for me the same night. Professionalism from all sources. Great Job S&SCLS & U' Haul. Yes, I Would Recommend Both Companies. Keep up The Valuable Services that you both offer. Now, I'm looking to research Security Measures from S&SCLS. ?? & ??! Thanks for Valuing The Customer.

Reginald H. 
Rating:
5.0

Customer did not leave a comment.

Jesenia S. 
Rating:
5.0

Customer did not leave a comment.

Susan G. 
Rating:
5.0

Customer did not leave a comment.

Hertis T. 
Rating:
3.0

This was just a small stone business with one person there. She was very nice.

SCOTT S. 
Rating:
4.0

Stay open 1or2 hours longer on weekends

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

Tony G. 
Rating:
5.0

Customer did not leave a comment.

CARMEN S. 
Rating:
5.0

Great , friendly customer support!

Hal S. 
Rating:
5.0

I had a blowout in Alabama snd McKinney Tire took about 1 1/2 hours to get there but once he got there he was very quick, efficient and pleasant. Good job.

Wanda D. 
Rating:
3.0

Get cheaper!! I honestly should have checked my options that's for sure!! I was quoted one price on the phone from Micheal and when I got there to get it it was 50.00 more and I know they had to know how I felt about it but I thought I had no other choice and found out later that I did So I hope I never have to use your services and feel like I should be reimbursed the 50 I wasn't told about until I got there

Debbie E. 
Rating:
4.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Customer did not leave a comment.

Luis A. 
Rating:
5.0

Customer did not leave a comment.

Jeremy T. 
Rating:
5.0

The staff was friendly, efficient and helpful. I have no suggestions for improvement because everything went well.

Deirdre S. 
Rating:
5.0

Customer did not leave a comment.

Delisa O. 
Rating:
5.0

Customer did not leave a comment.

Josh T. 
Rating:
5.0

Customer did not leave a comment.

Josh T. 
Rating:
5.0

Verify contacts before hand

Ray J. 
Rating:
3.0

I reserved a one way trip to Mooresville, NC. When we went to find the place they assigned to drop the truck off it was 2.5 hours away from Mooresville, NC. They had entered a drop off in Morrisville, NC. I had to call UHaul to get it changed to a location in Mooresville, NC. The lady I spoke to was rude and kept talking over me. I will not use UHaul ever again.

April P. 
Rating:
1.0

They lied about where I could drop off and I had to waste an hour of my time to get rid of this trailer when it could have took 10 minutes

Paul S. 
Rating:
5.0

Great service, assisted with direction on tow dolly, customer friendly, ready for pick up when got there.

Leslie J. 
Rating:
5.0

Customer did not leave a comment.

Bill P. 
Rating:
5.0

Customer did not leave a comment.

Shari T. 
Rating:
5.0

Customer did not leave a comment.

STEVEN J. 
Rating:
5.0

Customer did not leave a comment.

JON J. 
Rating:
5.0

Customer did not leave a comment.

Christi H. 
Rating:
5.0

Great friendly service from these guys. Will definitely recommend them.

Christi H. 
Rating:
5.0

Customer did not leave a comment.

Tyron C. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

JON J. 
Rating:
5.0

John was great and super nice. He made my rental experience quick and easy. I will always come back to this location. Thanks John and Thsnk you U-Haul for being the best in the moving truck business

Antoinette J. 
Rating:
5.0

Customer did not leave a comment.

Carlos V. 
Rating:
5.0

Customer did not leave a comment.

Rasheedah F. 
Rating:
5.0

Customer did not leave a comment.

charlotte W. 
Rating:
5.0

John was great and very helpful. I will rent from him again in the future.

Sandra B. 
Rating:
5.0

I did mobile check in and the lady said she couldn't see my pictures thru the app can I do it online even though it says do it thru the app then she still couldn't see them so she wouldn't rent me the uhaul. I was so lucky the guy that owned the place came in to do paperwork he took care of it for me. If it wasn't for him, I wouldn't have got the truck I needed and that I rented a week before hand so I wouldn't have any trouble.

Casey M. 
Rating:
5.0

Customer did not leave a comment.

Kenneth O. 
Rating:
4.0

Make sure the call center rep makes contact with the pickup location rep to insure promises kept.

Quincy H. 
Rating:
5.0

Customer did not leave a comment.

august B. 
Rating:
5.0

The folks at this location were knowledgeable, friendly, and helpful. Renting our truck was a breeze.

Ken W. 
Rating:
5.0

My representative was extremely professional and helpful.

Brandon S. 
Rating:
5.0

Customer did not leave a comment.

larry D. 
Rating:
5.0

Very friendly employees and get you out of there at a decent time.

Rating:
5.0

The location was awesome. Very helpful and the vehicle was clean. I will definitely use them again if I need a uhaul!!

Justin W. 
Rating:
5.0

Staff was very helpful and informative. From the time to explain everything and answered all my questions. I will definitely go here the next time I need a uhaul!

Justin B. 
Rating:
4.0

Customer did not leave a comment.

Rose A. 
Rating:
3.0

Cost to much

Carol P. 
Rating:
5.0

Even though I had to keep the truck for an extra day, the personnel here were very helpful. I turned the truck in right at their closing time, but they still took the time to get me checked in. Really nice people.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Doug K. 
Rating:
5.0

Customer did not leave a comment.

MIKE B. 
Rating:
5.0

Customer did not leave a comment.

NIKISHA A. 
Rating:
5.0

Customer did not leave a comment.

Thomas P. 
Rating:
5.0

Customer did not leave a comment.

NORMAN C. 
Rating:
5.0

Customer did not leave a comment.

stainton M. 
Rating:
5.0

Customer did not leave a comment.

BLAIR C. 
Rating:
5.0

Everything was good

Alfonso M. 
Rating:
5.0

Loved the guy..very respectable,kind and very understanding...

samone B. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
No reviews have been submitted for this location.

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