No improvements at this time.Adrian S.
Customer Reviews for MyStorage Rogers LLC
(Distribuidor de U-Haul del vecindario)
Rogers, AR 72758
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 8 a. m. - 4:30 p. m.
- Sáb. - dom.: cerrado
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I received a call the morning of pickup. Was told they would leave the keys and they may not be there when I got there due to needing to transfer more trucks. I went to the pickup location on my reservation form. And there was no truck and the building was locked. I returned 1/2 hour later, the building was now open. The folks there did not know about my reservation. I then looked at my email, and there was a different address to pick up the truck. So I had to go find that placeâ€¦. I also reserved the truck and 20 moving pads. I was told that I would have to go to a distribution center to get the pads. So 1-1/2 hours behind schedule, I did get the equipment that I had reserved. The truck was clean, with a brand new windshield. The only issue was they failed to replace the wiper blades, which made for an interesting trip in the Saturday morning rain. Also, not that I needed it, but one of the reverse lights was broken. Overall, things went well. Just need to work on the little things, keeping the customer informed and happy. I would think 3 weeks would be enough time to round up moving pads and advise of a pickup location change. You do a fine job in keeping the truck rental affordable.Frank B.
The equipment was fantastic for what I needed! Thank you for a good and reliable service and product!Cory P.
They were very helpfulSherry M.
Use this Uhaul location as the model for all other Uhaul locations.JAMES W.
Good service and everything worked as needed.Guy V.
El cliente no dejó un comentario.LARRY B.
Very poor customer service, especially communication. Truck gas tank empty - gauge showed out - almost ran out of gas, no warning or explanation. Product was fine.edward I.
Only moved due to price.matthew s. | Overall Experience
Was disappointed in the fact that corporate had to change my location to here due to the trailer I reserved online was not available where it stated online. When I got here they were closed and no one was available to check me out. I had to do so over the phone with someone in Tulsa, OK. Made me an hour late.Chris M.
Only inconvenience was the pickup location got switched the night before.Narry K.
El cliente no dejó un comentario.JAMES R. | Overall Experience
Billy was greatâ€¦ will rent the van again. Thank you Billy. M Morbeck.Michael M.
Nothing that I can think of. The weather delayed us by a day so I had to keep an extra day but that was not a problem.Kathy B.
El cliente no dejó un comentario.JAMES W.
El cliente no dejó un comentario.Debby S.
El cliente no dejó un comentario.TRAVIS C.
Wonderfully helpful and flexible. Appreciated their service. Made our rental and trip easy breezy!REBECCA S.
Over the years I have rented a unit from Russell Storage and have found the experience is better every time I rent one. I would not hesitate renting in the future as it was quick and easy. The unit met all of my expectations.TERRANCE M. | Overall Experience
El cliente no dejó un comentario.JOHNA R.
Extremely clean well cared for, easy to access location. Intelligent friendly attendant. The yard man ( a young man ) strong as a bull am doing very helpful and as friendly as the inside fella . If they offered other services I would trade with them anytime.. TOP NOTCH!!!!JOHN N.
Teach other dealers to be as helpful as this gentleman.MICHAEL K.
The U Haul on 71 business the big store. I will never use them again. They do not know what they are doing and ripping people off and charging them to much and miss quoting them. You need to higher better people. They are hurting your Business. Russel The guy on New Hope was Great and wounder full and very helpful and new what he was talking about and didn't screw me over. He is the type of people you need working for you.. Thanks CliffCOY K.
Headlights a very dimWANETTA M.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!