Customer Reviews for Myrtle Creek Auto Supply
(U-Haul Neighborhood Dealer)

231 reviews

251 S Main St   Myrtle Creek, OR 97457

(541) 863-6308

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 8 am–3 pm
  • Sun: 9 am–2 pm

Services at this Location:

Contact Us

(541) 863-6308

251 S Main St
Myrtle Creek, OR 97457

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 8 am–3 pm
  • Sun: 9 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

CURTIS HUSE 
Rating:
5.0

Everything is good just the inside of the box was dirty but I did clean it after I got done using it

Anthony Riehle 
Rating:
5.0

The guy was waiting for us outside. Quick and easy transaction!

Abigail Jokela 
Rating:
5.0

Couldn’t have asked for a smoother transaction.

JOHN RICKS 
Rating:
5.0

Everything was fine

Richard Valenzuela 
Rating:
1.0

Truck was moldy and dirty. Low inventory. Gas tank was 7/8th full and requested 7/8th which was a guessing game.

Julie Parmenter 
Rating:
5.0

The truck was fine for the trip but I would say a minimum of effort was expended getting the truck ready for the next customer. Cab was not clean and a flattened cardboard box was left in the cab.

Bruce Robson 
Rating:
5.0

I can't see any way to improve on the service we received. Good service good equipment.

ALBERT DIETZ 
Rating:
5.0

Customer did not leave a comment.

Kobe Gomez 
Rating:
1.0

Hidden fees and rates are not specified at time of pick up.

Kyle Pulver 
Rating:
3.0

My overall experience was okay. My main complaint is that I was quoted a price of 99 cents a mile for the use of the truck. Keep in mind that the day and date had been agreed upon. The day I wanted to use the truck on a Friday. upon showing up to pick up the truck I was quoted the price of $1.39 a mile. I expressed I would only need the truck for about 20 miles for the day. When I looked at the paperwork after leaving the figure of 36 miles was on the paperwork. I know this is a minor grievance but I plan on using a U-Haul truck twice more in the coming months and these figures would be significantly larger when I rent a truck. it would have been helpful if I had been informed Thur-Sun are considered weekend rates which is ridiculous!

Bruce Robson 
Rating:
5.0

Customer did not leave a comment.

Joanna Bilbrey 
Rating:
1.0

Checked in 19 minutes past the 24 hr reserved and charged for a full extra day. Not cool.

Marty Burks 
Rating:
4.0

I never did find out how much I was charged for the rental. I had less miles than estimated and over fueled the truck quite a bit by mistake. I will stop by next week Thank you I highly recommend this Dealer

QUAIL LITTLEFIELD 
Rating:
5.0

Customer did not leave a comment.

BARRY BROWN 
Rating:
5.0

Customer did not leave a comment.

alvin Shopher 
Rating:
4.0

Cash back rewards or discounts for repeat customers.

KAREN BELLECI 
Rating:
5.0

Customer did not leave a comment.

Paul Thresher 
Rating:
5.0

Customer did not leave a comment.

Cheyenne Mellin 
Rating:
3.0

Customer did not leave a comment.

Laurette Mcguire 
Rating:
5.0

Drop off went very smoothly.

Terry Griffin 
Rating:
5.0

No improvement needed at this location. I had a very smooth check in. The associate was extremely polite and easily understood, helped us hook up the trailer and explained all we needed to know. A good experience overall.

Jesse Newnham 
Rating:
5.0

Customer did not leave a comment.

Richard Harker 
Rating:
5.0

Customer did not leave a comment.

Margaret Heard 
Rating:
3.0

I paid for a Dolly and never got one.

Janell La Salle 
Rating:
5.0

Customer did not leave a comment.

DONNA ROBBINS 
Rating:
5.0

Customer did not leave a comment.

Jennifer Keith 
Rating:
3.0

Customer did not leave a comment.

roger barnett 
Rating:
5.0

Customer did not leave a comment.

Dirk Wilbanks 
Rating:
5.0

Nothing everything was fine

Richard Valenzuela 
Rating:
5.0

Nothing

Jay Lewis 
Rating:
4.0

Customer did not leave a comment.

Kori Lewis 
Rating:
3.0

Make sure equipment is in proper working order!!!

Randy Harwick 
Rating:
5.0

Customer did not leave a comment.

Barry Macomber 
Rating:
5.0

Customer did not leave a comment.

Virginia McPhee 
Rating:
5.0

Customer did not leave a comment.

sandi larsen 
Rating:
5.0

Customer did not leave a comment.

Wendelin Letman 
Rating:
5.0

Customer did not leave a comment.

Jason Shepherd 
Rating:
5.0

You guys were amazing u saved our bacon anyone would b stupid to go anywhere else...thnx again for ur help have good day b safe and thnku

randy huff 
Rating:
5.0

Customer did not leave a comment.

teresa mccabe 
Rating:
5.0

Customer did not leave a comment.

teresa mccabe 
Rating:
5.0

Easy & fast service!

STEPHANIE MORGAN 
Rating:
3.0

Customer did not leave a comment.

Neva McConnell 
Rating:
5.0

They were the Best of the Best Fast freindly

milo lee 
Rating:
5.0

They were the best of the best !!!

milo lee 
Rating:
5.0

Respecfulll people and nice customer service

Israel Jimenez 
Rating:
1.0

The trailer winches were corroded and rusted so it took a few hours of trying to get them to operate adequately to get the car secured. I called for Uhaul assistance when the winches would not work, but there was none available in my time zone, it was horrible --also the truck was quite dirty. The trailer was NOT fit to be used at all, let alone cost $80 plus, since we had to do hours of labor in the middle of the night trying to get it to not stick and just spew rust and actually let us re-direct the straps so it would maybe do its job, it was a costly nightmare. When we got to our destination 8 hours later half of the ramp stuck and we had to call for help to get the car off the trailer, and then we had to spend hours trying to get the truck out of our driveway, which we had asked for assistance with as well, so Again, a helpless 2 day nightmare No one should have to pay $500 plus to go through, nothing on the trailer worked as it should, and lack of roadside assistance to get the trailer to do anything was indefensible. Nightmare does not come close.

John Fisher 
Rating:
5.0

Excellent customer service

Alex Nelson 
Rating:
4.0

Customer did not leave a comment.

jane gaddis 
Rating:
5.0

Everything was great. Nice people and well maintained equipment 👍

PRESTON PETERS 
Rating:
3.0

Customer did not leave a comment.

Karen Cook 
Rating:
5.0

Customer did not leave a comment.

David Hahn 
Rating:
5.0

Staff was very friendly and helpful! Thank u!

Rosemary Dille 
Rating:
3.0

Customer did not leave a comment.

Kevin Evans 
Rating:
5.0

The truck cargo bay had signs of mud but didn't concern me. The truck performed great and is the best U-Haul truck I ever used out of a half dozen that I have rented in the past.

Tim Howard 
Rating:
5.0

Customer did not leave a comment.

Brett-Jessica Harrington 
Rating:
3.0

Customer did not leave a comment.

Salinas Williams 
Rating:
3.0

Customer did not leave a comment.

Salinas Williams 
Rating:
4.0

None

Dewey Hobson 
Rating:
5.0

Customer did not leave a comment.

Margaret Salter 
Rating:
5.0

Customer did not leave a comment.

JAMES ALLEN HAYS 
Rating:
5.0

Great Experience! Nice friendly service from a great U-HAUL center

GUY SNOW 
Rating:
4.0

Customer did not leave a comment.

John Lowe 
Rating:
4.0

Customer did not leave a comment.

Nathaniel Steffens 
Rating:
4.0

Customer did not leave a comment.

Nathaniel Steffens 
Rating:
5.0

Customer did not leave a comment.

DEWEY BURNELLE HOBSON 
Rating:
3.0

Not a store I would normally go into. It's a combination auto parts, sporting goods, and gun shop.

PARKER MCKENZIE 
Rating:
3.0

Customer did not leave a comment.

Laurel Durham 
Rating:
4.0

Customer did not leave a comment.

dewey hobson 
Rating:
5.0

No problems to speak of, same day service.

GARY SCOTT KELLER 
Rating:
5.0

Customer did not leave a comment.

Tyler Premo 
Rating:
5.0

Customer did not leave a comment.

dan wright 
Rating:
5.0

Customer did not leave a comment.

Dan Walker 
Rating:
3.0

Customer did not leave a comment.

BRIAN MORROW 
Rating:
4.0

Customer did not leave a comment.

DEWEY BURNELLE HOBSON 
Rating:
4.0

Customer did not leave a comment.

Terry Clark 
Rating:
3.0

26’ truck had front end vibration, wheels out of balance or poor alignment.

Mark Schmoll 
Rating:
5.0

windshield could have been clesned

RICHARD CECIL CUMMINGS 
Rating:
5.0

Great people to work with.

ROBERT YANEZ 
Rating:
5.0

Customer did not leave a comment.

LLisa McGlashan 
Rating:
5.0

Stop renting the trucks to people hauling hemp!!!

Ethan Wickert 
Rating:
5.0

Man came right out and disconnected the trailer and I was on my way. Very pleased!!

TERRY KING 
Rating:
5.0

Customer did not leave a comment.

DEWEY BURNELLE HOBSON 
Rating:
5.0

Very helpful

koreen wells 
Rating:
5.0

Customer did not leave a comment.

Nina Mirabella 
Rating:
4.0

Customer did not leave a comment.

Susan Richey 
Rating:
5.0

You're doing great!!

julie wright 
Rating:
5.0

Nice truck, great customer service at this location and a speedy check out. Used the truck all day and still came in under $60 for the total charge.

mike mankins 
Rating:
1.0

I didn't rent a uhaul from you guys. I called and let them know that you had the wrong and was told it was removed, it obviously has not been since you just sent this to me.

ARTURO ACEVEDO CHAVEZ 
Rating:
4.0

Customer did not leave a comment.

DEWEY BURNELLE HOBSON 
Rating:
5.0

Customer did not leave a comment.

WILLIAM FRANKLIN 
Rating:
5.0

Excellent customer service.

JOANNA BILBREY 
Rating:
5.0

Fast and friendly and very helpful

Patrick Bremer 
Rating:
1.0

I was overcharged and the back was dirty with soil and pot leaves, was a horrible experience overall just like my first experience and this is the second and last time. I will never use your services again.

JESSE BURKE-QUINN 
Rating:
5.0

Customer did not leave a comment.

DAVID FREITAG 
Rating:
5.0

Got a call from “Susan at Uhaul Recovery“. She is NOT associated with this excellent dealer. She was nasty to me and hung up on me when I told her the truck was showing a check engine light code. She called from 541-968-8159 and was wanting the truck for another rental and I wasn’t quite finished unloading. She needs some education on customer service. If all Uhaul employees were like that I would rent somewhere else.

Delbert Blanchard 
Rating:
3.0

Never got rental agreement from location. Said they would email it. All I got was contract info, no inspection or inspection sheet. Employees were very cordial and courteous. Truck was neat and clean.

William Regina 
Rating:
4.0

Not a thing. They were efficient and helpful. The only problem I had was I had to drive 80 miles to find a trailer as there were none available anywhere near Eugene.

Jonathan Myatt 
Rating:
5.0

Customer did not leave a comment.

Jose Rodriguez Rodriguez 
Rating:
4.0

Na

Alison Craig 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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