Customer Reviews for Myers Customs & Automotive LLC
(U-Haul Neighborhood Dealer)

305 reviews

800 S Anderson St   Tullahoma, TN 37388

(931) 563-0164

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(931) 563-0164

800 S Anderson St
Tullahoma, TN 37388

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 4/1/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent courtesy service thank you !

Audrey Johnson 
Rating:
5.0

Not applicable

Gary Tritch 
Rating:
5.0

Customer did not leave a comment.

Ron Cavett 
Rating:
2.0

Make sure they exsplane the insurance is per day not a one time charge. We were not told that the price of 16.00 a day and not a one time fee for length of rental. Also was given 40 miles at day of rental and when we took it back they did not adjust the mileage. They charged the full mileage. When I called to say we needed a extra day or two she (Jennifer) I ask about allow the mileage and she said she would adjust it not to worry about it. When we went to turn it in she was not there so her spouse waited on us and was very rude, so my husband try to tell him we were allowed 40 miles and that Jenifer said she would take care of it and he got a little hostile with us. This ended up costing us 485.00. 185.00 more dollars more than we exspected. Very disapointed in u-haul rep.

Linda rose 
Rating:
5.0

Customer did not leave a comment.

Keith Moses 
Rating:
5.0

Customer did not leave a comment.

Ron Cavett 
Rating:
5.0

Customer did not leave a comment.

JODY MILLS 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MURR 
Rating:
5.0

Great service. I use them every time I rent which is about four times a year. They are my definite go to in Tullahoma.

Pat Long 
Rating:
5.0

Sorry easy and fast

TOMMY MULLIN 
Rating:
5.0

I don't think you could be any better, I have been using U-haul for years and never ever had a problem, the people at Meyers custom auto in Tullahoma TN are super super people easy to get my rental and very easy to turn in. Thank you

Thomas Ingleburger 
Rating:
5.0

This location had excellent customer service. They hooked up and unhooked the trailer and provided me with everything i needed for my journey. Thank You and I will be a return customer!

Christopher Di Vincenzo 
Rating:
5.0

Super easy and friendly.

Brandon Glaser 
Rating:
4.0

Location was easy to get to.. Service was great... helpful information... The Uhaul was smooth riding.. will recommend!! 😁

Robin Crawford 
Rating:
3.0

Customer did not leave a comment.

Jim Teal 
Rating:
5.0

Customer did not leave a comment.

Ron Knisley 
Rating:
5.0

Quick, easy, inexpensive and handy

Loren Chadwell 
Rating:
1.0

Well I only signed the contract so my girlfriend and her mom could move bec they had no one else to sign with a license. WRONG CHOICE! They paid for three days, which I wasn't even a part of, all I was involved with was my signature and literally the 3 to 4 mile drive from the U-Haul company to there house where I go out handed her mother the key and went my separate way.. well I was under the false impression that they would do as they were supposed to and return the truck on the date they were supposed to.. again WRONG DECISION on my part for trusting they would.... To make a very long dumb story short fast forward a week or so 0ast the return day, NO RETURN... they still had it with all there things 9n it bec they were now homeless and mind you they also had 7 dogs so they were all in the back of the U-Haul without my knowledge... Anyway, the U-Haul company reported the truck stolen and ONLY BEC OF MY BAD DECISION TO SIGN MY SIGNATURE, I was the unfortunate person whom had no record, now is fighting a THEFT OF A MOTOR VEHICLE $75,000!!!!!! WOW JUST OMG WOW WTF

Anthony Brazier 
Rating:
5.0

Awesome place and awesomse people

Micheal Dawson 
Rating:
5.0

Customer did not leave a comment.

David Duesterhaus 
Rating:
5.0

During the hard time my family and I were having with an unexpected death of a family member, the staff was very friendly, extremely kind and courteous throughout the entire process. The professionalism was unmatched compared to the many places that I’ve been in the past. I will highly recommend this location and the staff members to anyone who needs to move or travel and is in need of travel items and tow package installation. From the bottom of my heart, thank you immensely. My family also thanks you as well!

Timothy Goss 
Rating:
5.0

The lady there was amazing! Very helpful and informative! Highly recommend!

Roy Cox 
Rating:
2.0

The only bad thing is that the location made it to were i couldnt extend my time again though the app and i really needed to because their was no way i could return before then because i still had trash in it and hadnt refilled the tank and the only driver was at work so i could drive it myself and when i tried to call them they never answered

Isaiah Lowry 
Rating:
5.0

I don’t know of anything that would make it any better

Donald Tawwater 
Rating:
5.0

Customer did not leave a comment.

Gary Sandow 
Rating:
5.0

Nothing everything was gteat

Michael Clowers 
Rating:
5.0

These people are absolutely Great

Thomas Ingleburger 
Rating:
5.0

Friendly and fast service. I have used Uhaul service before, many times over for the last 35 years, in many states. This location is by far, the best of all.

PETROS PISINOS 
Rating:
5.0

Great exoerience!

Shelia Robertson 
Rating:
5.0

Customer did not leave a comment.

Julie Hays 
Rating:
3.0

I ordered a utility dolly but no dollies where available so that made my move difficult. If none was available I should have been notified ahead of time so I could have made other arrangements.

Brandy Ray 
Rating:
5.0

Fast and easy pick up and drop off

James Cast 
Rating:
5.0

Customer did not leave a comment.

Davis Araujo 
Rating:
5.0

Customer did not leave a comment.

Roger Brown 
Rating:
3.0

Customer did not leave a comment.

Shannon Watson 
Rating:
3.0

Customer did not leave a comment.

Jerry Neill 
Rating:
4.0

Customer did not leave a comment.

Tina DeMania 
Rating:
3.0

Customer did not leave a comment.

Darian Miller 
Rating:
5.0

Awesome owners. Fast, efficient, and knowledgeable. They have my future business.

Douglas Holcomb 
Rating:
4.0

Customer did not leave a comment.

LINDA FOSTER 
Rating:
5.0

Customer did not leave a comment.

Ronald May 
Rating:
5.0

Never driven one before. It handled GREAT and I couldn’t be happier!

Phyillis Knight 
Rating:
1.0

Customer did not leave a comment.

Haley Wilbourn 
Rating:
5.0

Customer did not leave a comment.

Tammy Carlisle 
Rating:
5.0

Customer did not leave a comment.

Troy Randolph 
Rating:
3.0

Not a thing

Johnny Jackson 
Rating:
5.0

Quick & efficient.

MICHELE BUTLER 
Rating:
5.0

No issues. Drop off was quick and the service was excellent.

Tim Taylor 
Rating:
5.0

Customer did not leave a comment.

jerry northcutt 
Rating:
5.0

Customer did not leave a comment.

theron seymour 
Rating:
5.0

Fast and easy! The truck was clean and fuel mileage was excellent on the 10 foot box truck.

DAVID MAYES 
Rating:
5.0

very friendly and informative customer service

CHARLES KURTSINGER 
Rating:
5.0

Customer did not leave a comment.

Kyra Hill 
Rating:
5.0

Customer did not leave a comment.

Jeff Rose 
Rating:
5.0

Everyone there was super nice

Thomas Womack 
Rating:
5.0

The young lady who rented the trailer to me was very courteous and did a great job. The mechanic helped me figure out why the lights weren't working....it was a fuse in my vehicle....he troubleshot the problem in just a short time even though it was closing time. I will be using them again and recommend them highly!

William Jennings 
Rating:
5.0

Customer did not leave a comment.

Matt Koehler 
Rating:
5.0

Customer did not leave a comment.

Charlene Nave 
Rating:
5.0

Great service by the Myers.

Kevin Mccreary 
Rating:
5.0

Excellent service and excellent equipment. Outstanding experience!!

William Sloan 
Rating:
5.0

Customer did not leave a comment.

AMY THOMAS 
Rating:
5.0

Customer did not leave a comment.

Larry Darnell 
Rating:
5.0

Customer did not leave a comment.

Scott Crago 
Rating:
5.0

Customer did not leave a comment.

Tamara DeMumbrum 
Rating:
5.0

Very friendly folks and helpful to hook up my SUV to trailers.

David Chou 
Rating:
5.0

Customer did not leave a comment.

Joseph nemeth 
Rating:
5.0

Customer did not leave a comment.

Michael Chaney 
Rating:
5.0

Customer did not leave a comment.

Jackie Hiett 
Rating:
5.0

Customer did not leave a comment.

Marvin Mitchell 
Rating:
4.0

Customer did not leave a comment.

Charlotte Hess 
Rating:
3.0

Customer did not leave a comment.

Joseph Jones 
Rating:
5.0

Customer did not leave a comment.

Steve Garoutte 
Rating:
5.0

Friendly, courteous,fast service at this location. Definitely will be back when need a trailer or truck.

Patrick Kelley 
Rating:
3.0

Customer did not leave a comment.

Robert Pulliam 
Rating:
5.0

Customer did not leave a comment.

Connor McSwain 
Rating:
5.0

Customer did not leave a comment.

Austin Rials 
Rating:
5.0

Customer did not leave a comment.

Dawn Phillips 
Rating:
5.0

Service was EXCELLENT!!

Neil Darling 
Rating:
5.0

No issues at all. They even came to my home to help estimate the size of truck and supplies I needed. Great service.

Phillip Voyles 
Rating:
5.0

Customer did not leave a comment.

jeremy bickford 
Rating:
5.0

Not a thing just continue being U-Haul

James McVeigh 
Rating:
5.0

Customer did not leave a comment.

jerry northcutt 
Rating:
3.0

Fix the app. I couldn't get past uploading my license picture on my android. After I clicked the check to upload the pic the app would go back to the initial screen. I swapped to my wife's iphone to get past it. It took 3 tries on her phone to finish up. Returning the truck did the same when it was time to upload the gage pic. I had to swap to my wife's iphone again to finish.

Robert Forde 
Rating:
5.0

Customer did not leave a comment.

marco orlando 
Rating:
4.0

Customer did not leave a comment.

Sarah Jones 
Rating:
3.0

Have the equipment ready to rent out. There was an issue getting equipment rented out. I spent an hour of my time before hooking trailer up to my vehicle.

JEFFREY HARBOTTLE 
Rating:
3.0

Vehicle and trailer not ready when I arrived.

David Bump 
Rating:
5.0

Customer did not leave a comment.

Thomas Ingleburger 
Rating:
5.0

Customer did not leave a comment.

Grant Martin 
Rating:
3.0

Customer did not leave a comment.

Guy Chastain 
Rating:
3.0

Well if take out insurance or whatever then when I got stuck it didn’t pay and uhaul told me cost me 395.00 when turned in uhaul and that’s bullshit too

Shannon Henley 
Rating:
5.0

Nothing just keep up the good work😁

Barbra Mullinax 
Rating:
5.0

Nothing. I have used them a few times, always the same great services.

Norman Grams 
Rating:
5.0

Your reservation system is terrible. Your system told me that no trailers were available within 60 or 70 miles but this site had multiple trailers available and I drove past at least 2 or 3 other uhaul sites that also had multiple trailers sitting on their lot unused. You absolutely ARE losing money because of this. Had I not drove past this site everyday for work and knew they had trailers available I would have rented from a competitor or made other arrangements. You need to fix this problem.

JOSEPH BUTCHER 
Rating:
5.0

Thanks for making the rental easy

Joseph Blackburn 
Rating:
5.0

Customer did not leave a comment.

Robert Steel 
Rating:
5.0

The people at this location are outstanding. The equipment was perfect for its purpose. U-Haul, You have the absolute worst website on the planet. Please find someone over 5 years old to redo the garbage you currently have for booking. I could list many issues specifically but you get no more of my time considering how long it took to navigate this joke.

KRISTOPHER EDWARDS 
Rating:
5.0

Customer did not leave a comment.

David Zieba 
Rating:
4.0

Customer did not leave a comment.

William Glass 
Rating:
5.0

Excellent experience. Very pleasant and helpful. They made it easy!

Justin Morgan 
No reviews have been submitted for this location.

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