Customer Reviews for My Space Self Storage
(U-Haul Neighborhood Dealer)

58 reviews

1287 W Hill Rd   Flint, MI 48507

(810) 471-3020

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 10 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(810) 471-3020

1287 W Hill Rd
Flint, MI 48507

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 10 am–4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

david mesyn 
Rating:
5.0

Tammy at the service counter was a wonderful service representative. Professional, friendly and personable. She deserves a raise.

John Monte 
Rating:
5.0

Customer did not leave a comment.

Jennifer Bundy 
Rating:
3.0

I returned the truck with 11/16 tank just as my contract said to. Still got charged to top off the truck. It’s like $25 bucks, but seriously?

Dakota Baldwin 
Rating:
5.0

Customer did not leave a comment.

LARRY BADGEROW 
Rating:
5.0

Nothing.

David Rossetter 
Rating:
5.0

Customer did not leave a comment.

Michael Marnon 
Rating:
5.0

Staff was very nice

Daniel Timer 
Rating:
3.0

Customer did not leave a comment.

Cody Urban 
Rating:
4.0

Customer did not leave a comment.

GEORGE INGERSOLL 
Rating:
5.0

Great locations nice people willing to above and beyond thanks uhaule robbie

ROBERT RANKIN 
Rating:
5.0

Customer did not leave a comment.

Joseph Jones 
Rating:
5.0

Customer did not leave a comment.

Kelly Higham 
Rating:
5.0

Customer did not leave a comment.

Johnny Bashi 
Rating:
3.0

Customer did not leave a comment.

Chloe Coppersmith 
Rating:
4.0

Customer did not leave a comment.

HAROLD RICHARD ANDERSON 
Rating:
1.0

I had a reservation for 10:00. I arrived at 10:05 and no one was there. I called uhaul and after a 20+ minute hold time the response I received was “it says they open at 1000” this was no help to me. Someone didn’t show up till 1045 and took over 20 minutes once I was there to get my reservation pulled up. I was offered no help in getting the trailer hooked up and then they argued with me and told me it was my responsibility to provide the extension for the lights. This locations customer service was horrible but as bad as it was Uhaul’s was worse. I had a very narrow window to work with and getting on the road 1.5hrs late made me miss the window I was given and now will cost me more money. This experience has turned me off of uhaul for any future needs.

Justin Venable 
Rating:
5.0

Great experience. Excellent customer service.

Steven Cass 
Rating:
5.0

Customer did not leave a comment.

LANCE ERIC MINARD 
Rating:
3.0

It's a storage facility and I don't know how you could actually answer the location is inviting so that's why I answered not to that question. The facilities could really use a jack on hand to lift the tongue of the trailer vs. trying to manually lift it or having the staff help you manually lift it. I would think this is a huge liability and risk for injury to the customer and employee. This location also has their sign way too close to the road which is busy and blocks your view of traffic from one direction when trying to pull out.

Chris Gonnsen 
Rating:
5.0

Very clean and organized location. The female running this location was very professional and pleasant.

Michelle Trevorrow 
Rating:
4.0

Customer did not leave a comment.

Bryon Matthews 
Rating:
1.0

I literally spent 2 hours picking up my rental due to uhaul staff failing to communicate correctly when I reserved the truck. I had to literally get nasty with field manager to get someone to assist me with the issue. The staff members where I picked the truck up was sympathetic and extremely helpful. Also I requested a one way but ended up having to take the truck all the way back to Flint that night after everything that I had already been through this was the worst experience of my life and I will never use U-Haul again

JILL FRANZEL 
Rating:
5.0

Customer did not leave a comment.

Donald Dinnan 
Rating:
5.0

Nothing

Henry Wandrie 
Rating:
1.0

Took about an hour & 15 mins to get the correct rate on our reservation. Between phone calls and computer problems. The ppl behind us finally left they were tired of waiting. This place has no clue what they are doing. And the bathroom was very nasty with overflowing trash. I will never us this place again...

Randy Martin 
Rating:
4.0

Customer did not leave a comment.

monica schmit 
Rating:
5.0

Customer did not leave a comment.

jeff baughman 
Rating:
3.0

Place was closed when I dropped off truck so can't really review them

Norman Barnes 
Rating:
5.0

Leeanne was awesome! She deserves a raise!

DEREK BAILLIE 
Rating:
5.0

brand new truck, excellent staff person

Bill Robson 
Rating:
3.0

Customer did not leave a comment.

CHRISTINE RIHACEK 
Rating:
5.0

Customer did not leave a comment.

Alan Himelhoch 
Rating:
1.0

Ensure that staff members are well trained on software, show up to work on time & are familiar with equipment in order to expedite checkcheckout process (I don't believe it should take 45min. to check out a trailer). Equipment should receive necessary maintenance & replacement parts when needed.

Michael Bregand 
Rating:
5.0

Trailer door was not in alignment & would not open. Jammed. Finally got it open to load but it did the same thing when I went to unload and when it's 9 degrees below zero, not fun! The My Space location and staff however were wonderful!

perry joesph 
Rating:
5.0

Customer did not leave a comment.

thomas Moeeis III 
Rating:
5.0

Customer did not leave a comment.

Yousuf Al-ward 
Rating:
4.0

Customer did not leave a comment.

Charile Martin 
Rating:
5.0

Not a thing.

Dennis Keys 
Rating:
4.0

Customer did not leave a comment.

Jim Root 
Rating:
5.0

Customer did not leave a comment.

John Gaulin 
Rating:
3.0

Have hitches available for rent to people renting trailers.

Reid Baldwin 
Rating:
5.0

The last the helped us rent the uhaul was great!

Maria Alvarado 
Rating:
4.0

Customer did not leave a comment.

Ty Hunter 
Rating:
4.0

I should not have to pay for an extra 10 miles because the truck was not available at my "preferred" location. Other locations were in the direction I was using the truck as well, this one was out of the way.

Mark Galbraith 
Rating:
4.0

Customer did not leave a comment.

CALLIE SMITH 
Rating:
3.0

Checked the oil after I returned it. Did you guys think I was going to cyphon the oil out or something? Really?

Jaquelin Cooper 
Rating:
5.0

Nothing, she did a great job.

Paul Woodward 
Rating:
1.0

Have someone be there or tell you the code. They didn't tell us they wouldn't be there and didn't tell us the gate had a code on it!!!!

CARMELLA DANIEL 
Rating:
5.0

Customer did not leave a comment.

BETH BARNETT 
Rating:
3.0

Reservation was for one day rental but was charge for two day rental. Car dolly was returned within two hours of departure of pickup site

david Waite 
Rating:
3.0

Customer did not leave a comment.

CHRIS MAYS 
Rating:
5.0

Customer did not leave a comment.

FUESCHIE JONES 
Rating:
5.0

Customer did not leave a comment.

Marsay Wells-Strozier 
Rating:
5.0

Customer did not leave a comment.

LAURA KING 
Rating:
5.0

Customer did not leave a comment.

KARL FEUERSTEIN 
Rating:
5.0

Everything went exceedingly well. We were able to pick up the trailer at a time convenient for us. It was clean, easy to load/unload.

DIANE HOPWOOD 
No reviews have been submitted for this location.

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