Customer Reviews for Millers Brake And Oil
(U-Haul Neighborhood Dealer)

120 reviews

10330 Northfield Rd   Northfield, OH 44067

(330) 528-7040

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(330) 528-7040

10330 Northfield Rd
Northfield, OH 44067

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Tim Kiger 
Rating:
5.0

Customer did not leave a comment.

larry girod 
Rating:
5.0

Customer did not leave a comment.

ryan foss 
Rating:
5.0

Customer did not leave a comment.

Brian konicek 
Rating:
5.0

Staff was friendly, knowledgeable, and professional. Smooth transaction. No wait to pick up or pay upon return. Great experience.

Melinda Wirkus 
Rating:
3.0

There was dirt in the back of the van when we picked it up. Everyone who helped on the phone and in person was very nice and helpful. I thought the price was high for a one day rental, but it seems like the going rate now.

linda kontur 
Rating:
5.0

Customer did not leave a comment.

Adina Walker 
Rating:
5.0

Customer did not leave a comment.

Richard Enczur 
Rating:
5.0

Customer did not leave a comment.

Vicky Putt 
Rating:
5.0

Customer did not leave a comment.

Amanda Brumfield 
Rating:
5.0

Great service!

MARCEL BALDWIN 
Rating:
5.0

Customer did not leave a comment.

Mike Jacobi 
Rating:
5.0

Customer did not leave a comment.

Amanda Brumfield 
Rating:
5.0

Customer did not leave a comment.

Jamey Hofmann 
Rating:
5.0

Sales rep was very helpful and friendly!

Tim Schaffner 
Rating:
4.0

Very professional.

Vincent Shy 
Rating:
5.0

Customer did not leave a comment.

TOm Schwab 
Rating:
5.0

Customer did not leave a comment.

TYLER HAWKS 
Rating:
5.0

Customer did not leave a comment.

KIRK KAPLA 
Rating:
5.0

Customer did not leave a comment.

Erin Mathews 
Rating:
5.0

Everything worked out great

Mark Milko 
Rating:
5.0

Customer did not leave a comment.

Joe Gaba 
Rating:
4.0

Customer did not leave a comment.

Gary Santon 
Rating:
4.0

Customer did not leave a comment.

James Wanjiku 
Rating:
5.0

Customer did not leave a comment.

Karine Davis 
Rating:
5.0

I had a wonderful experience renting from this location. I had to upgrade the size of my rental and they helped me do that flawlessly. I would definitely rent from here again. I appreciated the friendly customer service!

Latoya Walton 
Rating:
5.0

Customer did not leave a comment.

beverly glass 
Rating:
5.0

Customer did not leave a comment.

Earl Johnson 
Rating:
5.0

Customer did not leave a comment.

ryan foss 
Rating:
5.0

Customer did not leave a comment.

Daniel Biggs 
Rating:
5.0

Customer did not leave a comment.

Frank Halali 
Rating:
5.0

Customer did not leave a comment.

Bart Kimble 
Rating:
2.0

Customer did not leave a comment.

Anna Bolman 
Rating:
5.0

Customer did not leave a comment.

Harold Stephens 
Rating:
5.0

Customer did not leave a comment.

Don Christley 
Rating:
4.0

The truck was old and ran poorly. Would not go on very 50 on freeway and front end shook. We only did one trip because we felt unsafe driving it on freeway.

Kathy Turle 
Rating:
3.0

This U-Haul location is a sideline for an automotive repair business. The staff were polite and helpful, but someone requiring more assistance or quicker response might use another location. Van worked fine, but was not cleaned from a prior rental; was full of literal dirt and had to be swept out before we could load our stuff.

Joe Juratovac 
Rating:
4.0

N/A

earl steward 
Rating:
5.0

Customer did not leave a comment.

Todd Kelley 
Rating:
4.0

A sign in front that indicated that there was a U-Haul key drop in the back would have been nice.

Jamie Martin 
Rating:
3.0

Coordinate business hours of operation (opening) with time slots on uhaul website

ANGELIQUE BRANCH 
Rating:
5.0

App experience is horrible. Will probably make sure I never have to use it again.

Dale Keller 
Rating:
4.0

Customer did not leave a comment.

Phil Chung 
Rating:
5.0

Customer did not leave a comment.

Kelsie Whalen 
Rating:
5.0

NOTHING...Everything was GREAT!

Robert Palermo 
Rating:
4.0

The only issue I had was the site did not open on time.

Richard Gombert 
Rating:
5.0

Friendly staff and vehicle was well maintained and clean - great experience!

Frank Daniels 
Rating:
5.0

Customer did not leave a comment.

Mark Ewbank 
Rating:
5.0

It was a quick and easy check in and drop off experience

BETH KOPNISKE 
Rating:
5.0

Customer did not leave a comment.

Glen Nicholl 
Rating:
5.0

Customer did not leave a comment.

michael whitehead 
Rating:
5.0

Customer did not leave a comment.

Will Stoner 
Rating:
3.0

The app is glitchy and had to use the website.

jeff diedrich 
Rating:
5.0

Customer did not leave a comment.

Renee Blau 
Rating:
5.0

It would be hard to improve on excellent.!

Frank Marsek 
Rating:
5.0

Customer did not leave a comment.

Richard Gombert 
Rating:
3.0

could us less Trump talk

Rita Canfield 
Rating:
3.0

Customer did not leave a comment.

Louis Chestney 
Rating:
5.0

I appreciated the help I received before business was even open. Thank you!

BETH KOPNISKE 
Rating:
5.0

What impressed me is when I discovered a flat on one of the trailer tires while we were half-way loaded, they just had me stop by on the way to our new home and quickly replaced it. Easy peasy, lemon squeezy! Plus, they also gave me a reduction on rate due to the inconvenience. TERRIFIC service recovery!!

John Brachna 
Rating:
5.0

Customer did not leave a comment.

Jim Fox 
Rating:
5.0

Customer did not leave a comment.

Daniel Reynolds 
Rating:
3.0

There was nowhere inside to wait in line. We were there at opening and forced to stand in line OUTSIDE

Kristy Elster 
Rating:
5.0

Customer did not leave a comment.

Connor Mckercher 
Rating:
5.0

Customer did not leave a comment.

Edward De Jesus 
Rating:
5.0

Customer did not leave a comment.

chuck lawrence 
Rating:
3.0

The place was okay but i will never use uhaul again if i can help it. It's a big rip off. It's a big hassle. I've used uhaul 3 or 4 times in a year or so but never again. Don't appreciate customer loyalty. Mileage cost over the top plus truck rental. You can hire movers cheaper.

Barbara Johnson 
Rating:
3.0

The truck had a loose panel that would dip down every time it was stepped on. Also, we ordered a utility dolly and there was only a normal dolly available

Samuel Fredericy 
Rating:
4.0

I stood there for about 4 minutes couldn’t find anyone. Service was great once it arrived

Robert Highberger 
Rating:
3.0

They’re 5-6 of the same vehicle. By the exterior looks of it I was given the oldest model. The truck transmission was stuck in tow/haul mode. I made limit use of it because it felt like it was not going to make it and returned it that same evening I picked it up.

dale liccardi 
Rating:
5.0

Awesome, good communication as far as drop off.

Gregory Swofford 
Rating:
5.0

Best and easiest rental with UHaul I’ve ever experienced.

Erik Richardson 
Rating:
5.0

Customer did not leave a comment.

Christopher Lumia 
Rating:
3.0

Customer did not leave a comment.

Gail Bowers-Craig 
Rating:
4.0

Customer did not leave a comment.

RON TAGGART 
Rating:
3.0

Customer did not leave a comment.

Catherine Tabak 
Rating:
3.0

No one came out to help us with the return

Ray Kern 
Rating:
5.0

Customer did not leave a comment.

Deborah Hopkins 
Rating:
5.0

Customer did not leave a comment.

Susan Ogrocki 
Rating:
5.0

Customer did not leave a comment.

Erin Mathews 
Rating:
5.0

Customer did not leave a comment.

Kevin Sablotny 
Rating:
3.0

Customer did not leave a comment.

Michael Scengie 
Rating:
3.0

Dropped off at night

Thomas Boaz 
Rating:
4.0

Customer did not leave a comment.

Ehren Bailey 
Rating:
5.0

Customer did not leave a comment.

Douglas Whitaker 
Rating:
5.0

Your app didn’t work on check in. The location was very helpful.

Jacqueline Boesinger 
Rating:
5.0

David Miller was wonderful, and anticipated our every need.

James Smith 
Rating:
5.0

Customer did not leave a comment.

Ladonna Settles 
Rating:
5.0

Everything was great, Rich was great to work with.

Matt Bires 
Rating:
5.0

Great customer service.

MARCEL BALDWIN 
Rating:
4.0

Keep up the good work!

Chris Hrivnak 
Rating:
4.0

Got in truck we rented. Would not start. Dead battery. Luckily they had another 26 foot truck there

Alexander Eiben 
Rating:
5.0

Customer did not leave a comment.

Karen Zelina 
Rating:
4.0

The mobile pick up is okay. I liked that you could accomplish everything via the phone, but it’s a bit time consuming and it’s hard to get good photos that they want you to take in a thunderstorm. Otherwise, good experience.

Laura Westfall 
Rating:
1.0

Horrible I’ll never use again. Had everyone over to move, I go to pick up the truck and it’s blocked In. Couldn’t get ahold of anyone customer service didn’t want to help after over an hour of being on the phone someone finally stepped up and figured it out.

Pete Racca 
Rating:
5.0

Customer did not leave a comment.

Cynthia Moore 
Rating:
5.0

Customer did not leave a comment.

Craig Kotnik 
Rating:
5.0

Customer did not leave a comment.

Ian Palencar 
Rating:
5.0

Customer did not leave a comment.

David Goldfarb 
Rating:
1.0

Uhaul had damage from previous renter. He explained that the note was in our profile and he called uhaul to verify in front of us stating it was “approved w damage to rent to next customer”. Told us there was 1/4 tank gas. Began driving realized only 1/8 tank gas and had to stop right away. When returned truck, there were no notes or any explanation about the damage in the file. Thankfully we had time stamped photos before we took off lot. Overall felt shady and taken advantage of. If we didn’t take pics we would have been screwed.

Katie Patek 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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