Comentarios de los clientes para My Attic Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de My Attic Self Storage

Clasificación general:

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David G.
Clasificación:

Great job

Antonio F.
Clasificación:

Wish I could have returned the truck back to the location I got it at, but it all worked out.

LaTarsha G.
Clasificación:

El cliente no dejó un comentario.

Xiang G.
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Rick was absolutely awesome!! He went above and beyond and was very transparent. He made our move stress free!

CARRIE CHARLOTTE B.
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El cliente no dejó un comentario.

Brent B.
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El cliente no dejó un comentario.

TUESDAY R.
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El cliente no dejó un comentario.

Cheryl P.
Clasificación:

Good service

John A.
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El cliente no dejó un comentario.

Robert E.
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El cliente no dejó un comentario.

Maria T.
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El cliente no dejó un comentario.

Samantha J.
Clasificación:

El cliente no dejó un comentario.

KATHLEEN G.
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El cliente no dejó un comentario.

Todd N.
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El cliente no dejó un comentario.

Margaret A.
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I was very satisfied with the customer service at this location.

Samuel S.
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El cliente no dejó un comentario.

Amber W.
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The manager here was extremely nice and made my drop off easy and pleasant.

Amanda C.
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El cliente no dejó un comentario.

Robin K.
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Rick is amazing. Helped me work through a few issues I had. And made my move a smooth transition. Highly recommend this location.

SRINIVAS G.
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El cliente no dejó un comentario.

RICHARD J.
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Excellent service from pickup to drop off.

James K.
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mileage and gas were wrong when i picked up truck. No one there to help me on Sunday

Javier R.
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El cliente no dejó un comentario.

Kyleen D.
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Great customer service. Very helpful. Truck was exactly what I needed.

Warren G.
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El cliente no dejó un comentario.

Muhammad H.
Clasificación:

Good customer service

Rogelio D.
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Service was exceptional and vehicle was very clean! Will definitely rent from My Attic again!

OFELIA A.
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Customer service, the manager was argumentative and was not kind at all. He also wasn't wearing a mask. This was not Chic-fil-a service at all. This man was angry when he woke up and took it to work with him.

William O.
Clasificación:

Get a better lock for the back of the truck or provide instructions on leaving the third hasp out when locking.

ERIKA H.
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El cliente no dejó un comentario.

Denis W.
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El cliente no dejó un comentario.

Bryan F.
Clasificación:

El cliente no dejó un comentario.

J.E. Henry M.
Clasificación:

What I was told from My Attic Storage is exactly what occured and transpired. No bad surprises or obstacles. Great experience and convenience that U- Haul was available for me at My Attic Storage in Pflugerville, Texas.

JON R.
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Very nice and friendly. I would use them again. Thank you, Jon

Margaret E.
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El cliente no dejó un comentario.

Carolyn B.
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El cliente no dejó un comentario.

Ann A.
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El cliente no dejó un comentario.

muhammad S.
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He charged me $10 extra for the services I never took

Tiera K.
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El cliente no dejó un comentario.

Jeremy J.
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El cliente no dejó un comentario.

Younes N.
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El cliente no dejó un comentario.

Robin S.
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This location provided the best customer service I have ever experienced at UHaul!! Very impressed!

Edward D.
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El cliente no dejó un comentario.

BRIDGET J.
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El cliente no dejó un comentario.

Nicholas W.
Clasificación:

Super friendly manager, no issues with check in. Will use again!

David P.
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I was delayed bby initial pick up spot. I had appointment to pick up at 10. They said system down and could not rent truck. Would call me back. I called 2 more times and still system down for Uhaul. Finally called customer service at 2pm and great service there. They found me a truck immediately and called ahead to let them know I was coming. Great team on the phone and at this Uhaul pickup spot. But first place was a disappointment and I was severely inconvenienced. My second Uhaul in 6 months and hope they never send me to that location agsin.

Linda W.
Clasificación:

We dropped off after hours. We filled the tank about 3 miles from the location and were charged for 1/4 tank. I have twice requested photos of the mileage and fuel level and have received no response. Unfortunately the photos I took during the check in did not save to my phone. Extremely poor service.

Kevin L.
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El cliente no dejó un comentario.

Zechariah S.
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Nothing bad to say! Great service! Thanks for everything!

Nokomis L.
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El cliente no dejó un comentario.

QUENTELLA Q.
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Great service!

Eduardo R.
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Very friendly staff

Jason S.
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El cliente no dejó un comentario.

Marjorie B.
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El cliente no dejó un comentario.

James G.
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El cliente no dejó un comentario.

Joshua M.
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El cliente no dejó un comentario.

Toni T.
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Wonderful job! Will definitely be using this specific location again! All very professional and care about their customers!! Amazing job! Thank y'all for an amazing experience!

Brittany S.
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El cliente no dejó un comentario.

Dimtiry L.
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Service was amazing and customer service was incredible great person to do business with.

Marshall S.
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Friendly manager. Explained issues at time of receiving (bubble wrap, etc.), told us not to worry, there would be no charge to clean it out.

Adam C.
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El cliente no dejó un comentario.

Fernando R.
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Customer Service was outstanding and registration and pickup was simple. Thank you.

JAMAL A.
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El cliente no dejó un comentario.

Peter V.
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El cliente no dejó un comentario.

Paula S.
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Guy was a jerk when my husband took the truck back. We did no damage to the truck, swept it out, turned it in a couple hours early and filled the tank back to the 3/4 level, did what we were supposed to. He made a comment to my husband about "you could have filled the tank with water for all I know". Will not use this location again if I ever need one.

Santiago O.
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Rep was very helpful and nice. The rented truck was in excellent condition and very clean.

dianne B.
Clasificación:

It's not about the location but about what happened on the initial set up on the 800 number with U-Haul. Nothing that they promised initially worked. They promised a 10 ft truck at noon and we wound up with a 15 footer at 1:00. We just had two large pieces to move and the truck was way too big. It also delayed our trip so that we wound up in a blinding rain storm on our way back... Also the mileage allowed was inadequate to both drive the distance and deliver the load. At least they rented us the 15 footer for rhe price of the 10 footer.

Vincent L.
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None. Friendly and helpful staff! Had the van at the front ready for our pick up. Great service. I will use this location again when I need to.

Portia R.
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The best customer service and accommodations! I'll be back for any storage needs and will highly recommend to my family and friends!

Carrol D.
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El cliente no dejó un comentario.

Mitch M.
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El cliente no dejó un comentario.

Laura N.
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Store was closed when i dropped the truck off.

Amanda B.
Clasificación:

El cliente no dejó un comentario.

Terry C.
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El cliente no dejó un comentario.

ALesha P.
Clasificación:

We arrived processed the truck for return, the storage business stated it was open but the only personnel, the manager, was not in and out on the site. Gave the number to reach him which took close to 10mins and than had to explain 3times we need to make sure where to leave the key for the rental. It finally clicked for him and he advised where to leave the key.

JANE W.
Clasificación:

El cliente no dejó un comentario.

Orlando C.
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Great service and truck!

Thomas R.
Clasificación:

El cliente no dejó un comentario.

LOWELL D.
Clasificación:

I was not the location but U-Haul in general that failed us. First the truck had some kind of leak in it. It rained a lot while we had it an a lot of our stuff got soaked. However, we were told that since we did not purchase the optional insurance we had no claim. I was told the optional insurance was for if I wrecked the truck. Nothing was said about the truck itself already having issues that would not allow it to protect the items stored inside it. Next, the gauge for the gas was way off. I read the number of gallons needed to take the tank level back to where it was when I initially rented the truck and after putting exactly that amount of gas in the truck it was 1/8 of a tank more than needed.

evelyn S.
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El cliente no dejó un comentario.

Annette B.
Clasificación:

Truck was in excellent condition and staff was helpful and friendly.

Mario V.
Clasificación:

It was extremely difficult to get in and out of. Not everyone drives large trucks all the time. No where for customers to park, so one parked right in front of the truck, taking up time to get going.

Satish M.
Clasificación:

Very pleased with the Staff at this location. They are very courteous.We left an item in the truck and Rick was very helpful in assuring us that he would keep them till we picked it up in 2 weeks. I will definitely rent another truck late this summertime from this location

Samuel K.
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I had a great experience!

Shawn H.
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El cliente no dejó un comentario.

Theodore C.
Clasificación:

El cliente no dejó un comentario.

Baby N.
Clasificación:

Excellent customer service

Burt E.
Clasificación:

N/A. Great customer service. I called Rick more than once prior to the rental and he was always patient. Will use this location again. Recommend ti to anyone having moving needs.

Linda R.
Clasificación:

El cliente no dejó un comentario.

ROBERT D.
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The truck was clean, but rode very rough and the low tire indicator was on indicating low tire pressure.

Sean M.
Clasificación:

El cliente no dejó un comentario.

Douglas E.
Clasificación:

U-haul did not notify us that our equipment pick-up location had changed. VERY DISAPPOINTING, caused a last minute scramble as the new location was a great distance from our home.

Catharine S.
Clasificación:

Fast, professional, friendly service. Location near, clean, lovely.

Johnny L.
Clasificación:

I was charged an extra $10.00 for fuel. I followed the guide as per fuel and was still over charged.

Nikesha S.
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El cliente no dejó un comentario.

Taylor H.
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El cliente no dejó un comentario.

jason F.
Clasificación:

El cliente no dejó un comentario.

Vivana B.
Clasificación:

Manager was great! Helped out in an emergency and gave us just the right truck for our move. Facility and truck were both very clean.

Gil C.
Clasificación:

I left the gas tank as they left me in the middle, and I took a picture of the pillage and gasoline, and I do not stay out of the 48 miles they gave me, please return that money that was charged!!!

Conner L.
Clasificación:

Very good service from the gentleman at this location.

No se han enviado comentarios para esta ubicación.

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