Customer Reviews for Murfreesboro Storage
(U-Haul Neighborhood Dealer)

82 reviews

8455 Franklin Rd   Murfreesboro, TN 37128

(615) 890-5305

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(615) 890-5305

8455 Franklin Rd
Murfreesboro, TN 37128

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Murfreesboro Storage is an excellent U-Haul location! The truck was ready, clean and the team was extremely helpful when I needed to add a dolly and blankets to the reservation during pickup. Highly recommended!

PAUL GANDY 
Rating:
5.0

Customer did not leave a comment.

Jessica Earls 
Rating:
5.0

Customer did not leave a comment.

Phillip Lanni 
Rating:
5.0

Super friendly

John Paluch 
Rating:
5.0

Great service, friendly and knowledgeable about the products explained in detail the charges, and how the program worked. Very satisfied would rent from there again.

Denise Coyle 
Rating:
5.0

Customer did not leave a comment.

Wayne Hoffman 
Rating:
5.0

Customer did not leave a comment.

Mina Aziz 
Rating:
5.0

Customer did not leave a comment.

Janice Steriotis 
Rating:
5.0

The rental truck was not in good repair and had damage.

Michelle Sanders 
Rating:
1.0

Customer did not leave a comment.

Tiahna Reid 
Rating:
5.0

Couple who rented out the uhaul were extremely sweet and patient. Very kind and would absolutely rent from them again. They seem to own a storage unit company and if we were closer they’d be the first company to go to. Absolutely wonderful people and great customer service!

Kelsey Nunn 
Rating:
3.0

Not charge a fuel charge when the truck was returned with more then it left with. And the truck ran like it has front end problems or front tire issues.

Mark Fournier 
Rating:
5.0

Customer did not leave a comment.

Jason Law 
Rating:
5.0

Customer did not leave a comment.

Stacey Noble 
Rating:
5.0

Customer did not leave a comment.

Patrick Malone 
Rating:
5.0

It was a very good experience. They were very efficient and polite.I will use them again with no problem. Thank you

Sandie Kossa 
Rating:
3.0

Customer did not leave a comment.

Aubrea Pena 
Rating:
5.0

Customer did not leave a comment.

Megan Wiggins 
Rating:
5.0

Customer did not leave a comment.

ASHRAF FAWZY 
Rating:
5.0

Customer did not leave a comment.

Dena Woods 
Rating:
5.0

Absolutely nothing keep up the good work awesome customer service professional polite and courteous

JOHN TURNER 
Rating:
5.0

Thank you!!!

Veronica Tescari 
Rating:
5.0

Customer did not leave a comment.

Alberto Herman 
Rating:
5.0

It was too expensive for a local move

Marlon Hobbs 
Rating:
5.0

Customer did not leave a comment.

Scott Fischer 
Rating:
5.0

Customer did not leave a comment.

David Towers 
Rating:
5.0

Upon pickup the truck said it had 141 miles worth of fuel. Upon returning I had to put about 195 miles worth of fuel to keep the fuel gauge within the perimeters of the graph on the paper contract. At an average of 6.9 miles per gallon (actual) that equals approximately 7.5 gallons (or $21.88 @ $2.89 per gallon) of extra gas I had to leave in the truck.

Ronald Edwards 
Rating:
4.0

Customer did not leave a comment.

JOSEPH CRONIN 
Rating:
5.0

Customer did not leave a comment.

MEGAN MCGINNESS 
Rating:
5.0

Customer did not leave a comment.

Thomas Green 
Rating:
5.0

Customer did not leave a comment.

Michael Fitzsimmons 
Rating:
5.0

Customer did not leave a comment.

MARK BANNERMAN 
Rating:
5.0

We went after it closed. They left a phone number and after hours instructions. They came any way. So helpful and accommodating!

Cindy BRADSHAW 
Rating:
3.0

Customer did not leave a comment.

RONALD NAPPER 
Rating:
4.0

Customer did not leave a comment.

Steven Rouse 
Rating:
5.0

The a/c stopped cooling for a while then started cooling again

RICHARD WARREN 
Rating:
5.0

Excellent customer service!

TERRI JONES 
Rating:
5.0

Customer did not leave a comment.

Craig Lamp 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS CROAT 
Rating:
5.0

The location was great. However, I had requested another location and they were out of the truck I needed. I had to drive 45 minutes out if my way to pick up the truck I needed at this location instead. If this location was not so far out of my way I would have nothing bad to say. The area was clean, well lit, and my contact free check in was smooth and easy.

Tabitha Snyder 
Rating:
5.0

Customer did not leave a comment.

ken strait 
Rating:
5.0

Customer did not leave a comment.

JEREMY DOTSON 
Rating:
1.0

Customer did not leave a comment.

Kiana Washington 
Rating:
5.0

Customer did not leave a comment.

Todd Danler 
Rating:
5.0

Bev went above and beyond helping us check out our u haul. This place also has storage units. So we were able to unload our items in the storage unit Bev put together for us and then leave the u haul there. It was so easy. Thank you Bev for all you did for us.

Marie Mceowen 
Rating:
5.0

The wonderful couple that took care of me went above and beyond what you expect nowadays. They made everything easy even I tried to make it difficult. I would recommend this vacility to anyone. Actually if you need a truck they don't they will gladly get one in for you in a very timely manner. Once again great experience.

HERBERT NEWCOMB 
Rating:
3.0

Customer did not leave a comment.

Shaniqua Tyus 
Rating:
4.0

just too expensive

CHARLES DONLEY 
Rating:
2.0

The lady running it was so confused on how to do a return and almost charged us over $200 when we already paid. Didn’t understand how to do the return and gave US a number to call and figure it out ourselves. Well they never answered after 2 weeks and the voicemail was full and we were surprised with a random $92 charge.

Micah Johnson 
Rating:
5.0

Outstanding service! Would recommend this location.

Dermot Troutman 
Rating:
4.0

Customer did not leave a comment.

Angie Pacifico 
Rating:
5.0

Customer did not leave a comment.

Linda Zacharias 
Rating:
4.0

Customer did not leave a comment.

Tony Page 
Rating:
4.0

Customer did not leave a comment.

Tammy Cheng 
Rating:
5.0

Customer did not leave a comment.

Alex Knepper 
Rating:
2.0

Customer did not leave a comment.

Breana Thomas 
Rating:
5.0

Customer did not leave a comment.

demone harlan 
Rating:
4.0

Customer did not leave a comment.

Kyle Cook 
Rating:
4.0

I did not receive a text message with code to get a key for the truck however, there was a representative that was at the office at 0700 to issue me the equipment. If he wasn’t there I don’t know what would have happened without a text with code

David Carte 
Rating:
4.0

Customer did not leave a comment.

Sammy Panya 
Rating:
5.0

Customer did not leave a comment.

Joey Rogers 
Rating:
4.0

Customer did not leave a comment.

MARY LEE TRIPLETT 
Rating:
5.0

Location had excellent service....!!

KEVIN FINEIS 
Rating:
5.0

Convenient, fast and friendly service. Great place to rent. Easy to get in/out of.

Ryan Edwards 
Rating:
5.0

Customer did not leave a comment.

Andrew Clark 
Rating:
5.0

Extremely clean. Extremely detail oriented. Customer service was very good. Customer service representatives were extremely respectful and very nice. I would definitely recommend this location to anyone I would definitely recommend this location to anyone.

Derrick Mcgee 
Rating:
5.0

Good

EDUARDO PARRA PARRA 
Rating:
5.0

Great customer service at pick up and also at drop off . Customer service was friendly with smiles and as helpful as could be Did not mind the rural area at all. It really was not that far at all.

Linda Harvey 
Rating:
5.0

Customer did not leave a comment.

David Ragsdale 
Rating:
5.0

Great customer service No time wasted in and out

Austin Fields 
Rating:
5.0

Customer did not leave a comment.

Richard Stahl 
Rating:
5.0

Customer did not leave a comment.

Logan Campbell 
Rating:
5.0

Good service and they are always there for you

Bashar Omar 
Rating:
5.0

Best Costmer service and very helpful and very clean place.

Bashar Omar 
Rating:
5.0

Quick, friendly, and service with a smile!

Amanda Winslow 
Rating:
4.0

Customer did not leave a comment.

Nancy Edwards 
Rating:
2.0

Nobody was at the location and because of the rural area it took me a minimum of 20 min to get the Uhaul website and app to find my location. Agent who was not there told me on the phone to just drop the key and check out on my phone. So, I dropped key after locking doors then it started asking me for pictures of odometer etc. Not clear communication. I'm not old and I would still prefer old check in /out method. ???????

Dana Richards 
Rating:
5.0

I showed up after hours to pick.up by internet on a Friday evening and was having issues with my phone. One of the owners walked out to check on me and his then the other owner called me in to assist me. They spent about 45 min after closing time to make sure i was well taken care of and had me on my way in a clean truck with all my ordered equipment. I will definitely use this location again!!

Shawn Hendricks 
Rating:
5.0

Customer did not leave a comment.

Teresa Colbert 
Rating:
5.0

Customer did not leave a comment.

Jim Morrissey 
Rating:
5.0

Without any doubt, the most helpful and friendly U-Haul I have ever been to! I will recommend this U-Haul branch to anybody else I know who might be needing trucks or storage lock-ups. Best regards Simon

Simon Willis 
Rating:
5.0

Customer did not leave a comment.

alvin king 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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