Customer Reviews for Mudder Automotive
(U-Haul Neighborhood Dealer)

72 reviews

66155 Hendrysburg Freeport Rd   Barnesville, OH 43713

(740) 758-5073

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(740) 758-5073

66155 Hendrysburg Freeport Rd
Barnesville, OH 43713

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ben Holler 
Rating:
5.0

Customer did not leave a comment.

Ben Holler 
Rating:
2.0

I rented a small trailer to haul a gun safe to Pennsylvania. I paid 164.00 to rent it and an appliance dolly. I could not get the safe and canceled the trip to Pa.. I had trailer and dolly returned within an hour to Mudder Automotive. They were closed and I left a detailed message on answering machine as to why trailer was back. I did not expect a full refund but feel I should not have paid full amount that I was charged to use it and take out of state. Mudder Automotive did not return it to their inventory and a week later a U-Haul representative called me inquiring as to the location of the trailer. I had to explain that it was not used and was returned to Mudders Automotive within an hour after picking it up. Again I don’t feel I should have got a full refund but I do feel there could have been a deduction of charge because the trailer did not get used and did not have miles put on It driving to Pennsylvania .

Bobby Bennett 
Rating:
3.0

Customer did not leave a comment.

Stacy Stewart 
Rating:
5.0

Best I've experienced in last 70 years

orest wasyluk 
Rating:
5.0

Nice folks and very helpful. Trouble free transaction. I have used Mudder's twice and they are always professional. They have some awesome bulldogs too. Petting a happy dog always makes my day! I wish the U-Haul auto carriers had a winch. I had to transport a disabled car and it was tough to load.

Kirk Dickinson 
Rating:
5.0

Service was Great!

ROBERT CARMODY 
Rating:
1.0

Was billed extra day and I returned it a day early

Kimberly Gay 
Rating:
5.0

Your trailers are the best!

Scott Tatum 
Rating:
3.0

Customer did not leave a comment.

Kent Langlinais 
Rating:
5.0

Deposit refund was quick and easy.

Teresa Bentley 
Rating:
5.0

Treat others as well as you have did us, you will be fine 😊

Bob Ewing 
Rating:
3.0

Customer did not leave a comment.

JANICE ST CLAIR 
Rating:
5.0

Customer did not leave a comment.

MICHAEL KNIGHT 
Rating:
5.0

Customer did not leave a comment.

Misty Long 
Rating:
5.0

Customer did not leave a comment.

Kiera Klempa 
Rating:
5.0

Great service thanks

Thomas Householder 
Rating:
3.0

Customer did not leave a comment.

Cynthia Burkhart 
Rating:
5.0

No improvement needed.

CHARLA CAIN 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA ELLIOTT 
Rating:
3.0

Not much space, lots of junk around and very limited equipment.

Jeremy Dennison 
Rating:
5.0

Customer did not leave a comment.

Al-Mardeai Saleh 
Rating:
3.0

Customer did not leave a comment.

MICHAEL HAWK 
Rating:
1.0

I called. Was told that the lady was busy and would call me back when done with the customer. I waited over 4 hours, then I called back. I was told I would be called the day before by 6pm. I called after 730pm. Found out my phone number was listed wrong. Was told when I got called the day before they would explain the self check in process. Even after me calling check in was a royal pain

thomas foster 
Rating:
5.0

The folks at Mudder's are AWESOME!!

John Merritt 
Rating:
4.0

No suggestions

Lisa Fowler 
Rating:
5.0

Customer did not leave a comment.

john warner 
Rating:
5.0

Customer did not leave a comment.

Jason Ayers 
Rating:
5.0

Customer did not leave a comment.

Cliffard Russell 
Rating:
5.0

Customer did not leave a comment.

Jeff Wise 
Rating:
5.0

Customer did not leave a comment.

Jessica Perkins 
Rating:
3.0

Customer did not leave a comment.

Brad Nixon 
Rating:
5.0

Customer did not leave a comment.

LINDA GARRISON 
Rating:
5.0

Excellent customer service and flexible with our scheduling needs.

JEFFREY WELLS 
Rating:
3.0

Make sure there are the amount of moving blankets I ordered.

William Pickenpaugh 
Rating:
4.0

Customer did not leave a comment.

Steven Wayne Jr Bliss 
Rating:
5.0

Customer did not leave a comment.

Rick Allen 
Rating:
5.0

Customer did not leave a comment.

GILBERT PORTER 
Rating:
5.0

Customer did not leave a comment.

ANTHONY MEO 
Rating:
5.0

Customer did not leave a comment.

JOHN BAKER 
Rating:
5.0

Extremely helpful and efficient

CLIFFORD OHLWILER 
Rating:
5.0

Chrissy was very professional, kindly answered all the questions that I had, and made sure I got a moving truck as needed. Thank You, K. Krug

kristine krug 
Rating:
5.0

Customer did not leave a comment.

kenneth allen 
Rating:
5.0

Customer did not leave a comment.

JAMES FALDOSKI 
Rating:
5.0

Customer did not leave a comment.

DAVID MALE 
Rating:
5.0

The dispatching process went very smoothly. The U-Haul Dealership personnel was nice and professional. The location of the dealership was at a convenient location to where I was moving from.

ELIZABETH VOEGELI 
Rating:
5.0

Customer did not leave a comment.

ROBERT DAVIS 
Rating:
5.0

Customer did not leave a comment.

KRISTA PATTERSON 
Rating:
5.0

Customer did not leave a comment.

Jerald Parker 
Rating:
5.0

Customer did not leave a comment.

Slater Carpenter 
Rating:
1.0

I accidentally left a $50 bill in the uhaul truck on the dash when I dropped it off. I am positive it was there but yet they never called to tell me I had left it there.

Richard Palko 
Rating:
5.0

Customer did not leave a comment.

Danielle Maffitt 
Rating:
5.0

Everything was perfect! Thank you!

KARI MCGEE 
Rating:
5.0

Keep up the good work!

kevin mills 
Rating:
5.0

I’m very impressed with the people skills and attention paid to our needs and they made my situation so much better! I can’t thank them enough!

Gene Rhodes 
Rating:
5.0

A brief overview of cab and container lighting switches/delays/etc. would be helpful. Didn't discover the inside container lights until the move was done. Mudder automotive very accommodating. Will use them again.

Thomas Atkinson 
Rating:
5.0

I had to fix the electrical ( 4 way ) wires from truck to trailer . They were to tight and broke into . I was driving interstate and was pulling out of a rest area when I notice I had no lights . But other than that , everything went well .

Bruce Woodland 
Rating:
5.0

Customer did not leave a comment.

REBECCA BROWN 
Rating:
5.0

Customer did not leave a comment.

john brown 
Rating:
5.0

Wonderful people!!!

Angel Baker 
Rating:
5.0

Customer did not leave a comment.

Nick Cola 
Rating:
5.0

Customer did not leave a comment.

christopher joiner 
Rating:
5.0

Customer did not leave a comment.

Blaine Holskey 
Rating:
5.0

They were very patient with our questions, and helped us to decide the best option. Should we need a U Haul in the future, we plan to contact them.

ANTHONY STARR 
Rating:
5.0

They had what I needed at short notice, they went over everything , and helped hooked us up, very nice people. customer service was amazing at time like this, hard to find kind hearted people these days. 5 star in my book and we will deal with them again and again. Thank you !!

TONY HINES 
Rating:
4.0

Customer did not leave a comment.

Kent Litzenberger 
Rating:
5.0

It was a very good experience no improvement necessary

Michael Yonak 
Rating:
3.0

They were ready for me when I got there.very helpfull and nice to deal with

BRADFORD DEATON 
Rating:
5.0

Customer did not leave a comment.

MARK CLARK 
Rating:
5.0

Customer did not leave a comment.

Jon Thornton 
Rating:
5.0

Very helpful and mindful of safety. Took hitch ball in shop to make sure it was oriented correctly and fixed it for no charge to ensure I had no issues. Well done, happy to pay what they wanted and had zero issues. Highly recommended.

Michael Bilyeu 
Rating:
5.0

Customer did not leave a comment.

James Fouty 
No reviews have been submitted for this location.

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