Comentarios del cliente para Mtn Home Service Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mtn Home Service Center

Grado total:

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Mary T. en

Grado:

They were closed!!! I got there around two o’clock on a Saturday and they were closed!!! Isn’t Saturday the day when most people move?? I was supposed to have until around 5pm to return the trailer!! I’m disabled, I almost didn’t get it off my car!!

Helen KATRINA K. en

Grado:

No suggestions. A good experience.

JUAN C. en

Grado:

El cliente no dejó un comentario.

Douglas K. en

Grado:

El cliente no dejó un comentario.

Alan A. en

Grado:

El cliente no dejó un comentario.

Jim E. en

Grado:

I was very pleased with the man who did my transaction. He was very friendly and professional. I will use this location again and would recommend him.

Thomas S. en

Grado:

The office was closed at 12:20 on Saturday when I came by to drop off the equipment even though the hours listed in my contract said they would be open until 5:00pm. In trying to use the online drop off I completed the drop off on the auto transport and thought it was for the whole rig only to realize that it wasn't after I dropped the truck keys in the drop box. Then I tried calling customer service to explain what was going on and after waiting on hold for more than 10 minutes I finally hung up. I did get email confirmation that the truck and auto transport had been turned in so it all ended well but again I feel like UHaul's customer service is very poor.

Bruce C. en

Grado:

El cliente no dejó un comentario.

lara m. en

Grado:

El cliente no dejó un comentario.

lara m. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

When dropping off during the middle of the day, I was unable to get the app to accept the mileage. The bug would not allow me to enter the zero in 18073.3 The business was closed so I could not speak to a human and the phone call was taking too long.

RANDALL Z. en

Grado:

El cliente no dejó un comentario.

Ron S. en

Grado:

El cliente no dejó un comentario.

Brandon R. en

Grado:

El cliente no dejó un comentario.

DUSTIN C. en

Grado:

The appearance of the rental place wasn't great - not very appealing. However, the customer service was well-handled and we had a good experience there.

Jack P. en

Grado:

El cliente no dejó un comentario.

Johnathon H. en

Grado:

Fast and friendly service. Very professional!

roy a. en

Grado:

El cliente no dejó un comentario.

Scott M. en

Grado:

John was wonderful..

teresa h. en

Grado:

El cliente no dejó un comentario.

Benessa Y. en

Grado:

It was holiday.

Charles G. en

Grado:

This is who we always deal with, coming or going. Very pleasant. We told the pu place that this was where we would be dropping it and he said ok, just to call and tell uhaul, before our rental time was up and before we had a chance to, an anxious man called us to drop it off at the other location. He didn't want to accomodate,said he had another customer waiting on it. He was a jerk! Took it to our preferred drop off anyway.

Robert N. en

Grado:

El cliente no dejó un comentario.

Mark H L. en

Grado:

El cliente no dejó un comentario.

DAY D. en

Grado:

Wiper blades need replacing Cruise control would be nice

John H. en

Grado:

Not open when we got there at 3 pm had to buy a lock for $10 to secure the bed of truck because we could not get the dolley in the cab to lock up! !! Got to be a better returning way if u have extra rental supplies. Plus,we had to drive to 3 locations,to find a lock! Overall truck was great locations,were great. App did not work had to call in return as place was not open.leaving me no option leaving it unlocked.

greg m. en

Grado:

El cliente no dejó un comentario.

Christopher N. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

Thomas K. en

Grado:

El cliente no dejó un comentario.

Caroline H. en

Grado:

El cliente no dejó un comentario.

Latonia C. en

Grado:

El cliente no dejó un comentario.

Peggy Sue R. en

Grado:

El cliente no dejó un comentario.

Forrest M. en

Grado:

El cliente no dejó un comentario.

Ashley D. en

Grado:

Automatic steering was hard to operate at times. Was not functioning correctly especially when dropped. Overall condition of vehicle well worn. Team was very attentive and proffessional. They were able to assist me quickly.

Michael E. en

Grado:

El cliente no dejó un comentario.

Jimmy P. en

Grado:

Best in Arkansas. It ain't broke so don't fix it.

Forrest M. en

Grado:

El cliente no dejó un comentario.

Melissa B. en

Grado:

El cliente no dejó un comentario.

WILLIAM B. en

Grado:

I could tell truck had been smoked in. Would like to have a choice to use a truck not smoked in.

Tim F. en

Grado:

El cliente no dejó un comentario.

Charles H. en

Grado:

cut the prices for the boxes by 90%

Kim M. en

Grado:

El cliente no dejó un comentario.

Michael c. en

Grado:

We dropped after business hours.

Bruce C. en

Grado:

El cliente no dejó un comentario.

Ashley S. en

Grado:

Friendly place and equipment was ready to go as reserved!

Gail K. en

Grado:

El cliente no dejó un comentario.

Bobby R. en

Grado:

Excellent service every time. Highly recommended.

Michael E. en

Grado:

El cliente no dejó un comentario.

jeffrey f. en

Grado:

El cliente no dejó un comentario.

Ashley D. en

Grado:

Thank you for being in an excellent location and easy to work with. Great customer service.

Shirley O. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

The man there was very friendly and helpful.

Benny H. en

Grado:

El cliente no dejó un comentario.

Jacqueline H. en

Grado:

El cliente no dejó un comentario.

Chris F. en

Grado:

El cliente no dejó un comentario.

GLENN R. en

Grado:

El cliente no dejó un comentario.

greg s. en

Grado:

When I ordered the 6x12,(12-28-2018) it stated $150.00 plus tax. When we picked up (1-05-2019)they charged us $190.00 plus tax. What happen to the increase? Did we get between the new year increase? I will be calling. If you like please call me (507)841-4416. Thanks. Greg Sims

NANCY C. en

Grado:

El cliente no dejó un comentario.

Christopher S. en

Grado:

Nothing to improve. The gentleman working there was awesome and had me in and out in less than 15 minutes.

TERESA H. en

Grado:

Uhaul made it t easy to take care of my morning bing needs. Pick up was very efficient and drop off easy !

Jami L. en

Grado:

El cliente no dejó un comentario.

Randall M. en

Grado:

El cliente no dejó un comentario.

George H. en

Grado:

The manager is excellent. Very knowledgeable and helpful. He always makes sure the experience is pleasant and quick.

Roger S. en

Grado:

El cliente no dejó un comentario.

Willard A. en

Grado:

El cliente no dejó un comentario.

Bobby R. en

Grado:

El cliente no dejó un comentario.

sam j. en

Grado:

El cliente no dejó un comentario.

Leslee B. en

Grado:

El cliente no dejó un comentario.

Lauren P. en

Grado:

El cliente no dejó un comentario.

ROBERT S. en

Grado:

El cliente no dejó un comentario.

CRYSTAL L. en

Grado:

El cliente no dejó un comentario.

Lance G. en

Grado:

He was great. Unhooked me quickly. Paperwork done fast. Great service.

MATTHEW S. en

Grado:

El cliente no dejó un comentario.

Tracey W. en

Grado:

El cliente no dejó un comentario.

Charles G. en

Grado:

El cliente no dejó un comentario.

Chad N. en

Grado:

El cliente no dejó un comentario.

Karen c. en

Grado:

The gentleman opened earlier than his time to be sure we could turn our truck in earlier because we had to be back at our home to wait for installers. He was great and very friendly.

frank f. en

Grado:

Very friendly and quick turn-over

Roy S. en

Grado:

El cliente no dejó un comentario.

Michael E. en

Grado:

El cliente no dejó un comentario.

Joe R. en

Grado:

Best Uhaul dealer I have ever used. Is more than helpful, goes out of his way to help. Will use no other.

sean m. en

Grado:

El cliente no dejó un comentario.

JEFFERY R. en

Grado:

El cliente no dejó un comentario.

David R. en

Grado:

Trailer was not sept clean. That’s trivial. However!!!, the drivers side front tire had 15# of air Pressure. All others had 52-55 psi. It’s a crying shame. What if someone rented the trailer that did have awareness skills to look at the tires and add air BEFORE the trip. Here is what probably would have happened... customer driving on more or less a single tire on one side. The one good tire blows out due to overload since front tire pressure is low and can’t withstand weight of the load and driving conditions. Then the customer says no problem because I have insurance and road assistance can come out. Not only is the customer waiting so they can continue their journey, but now you have to spend unnecessary money to send a road technician out to repair/replace a tire and maybe even a rim. Fuel, labor costs, tire and/or rim, possibly another trailer if trailer damage was bad enough. Then of course trailer repairs have to be made of damage occurs. Let’s not even mention if there is an accident due to this small, yet large issue. It is my firm belief that UHaul vendors should not allow ANY equipment off the premises that is not road ready. As you know, this could save time and money, damages, and maybe even lives. The customer relies on your equipment to be ready and this instance it wasn’t. By the way the trailer arrived with equal tire pressure as matched with the remaining other 3 tires thanks to me adding air pressure.

Michael E. en

Grado:

El cliente no dejó un comentario.

Michael N. en

Grado:

El cliente no dejó un comentario.

ANNA t. en

Grado:

El cliente no dejó un comentario.

sherry l. en

Grado:

El cliente no dejó un comentario.

Marcus S. en

Grado:

I am done with UHAUL.

Teressa T. en

Grado:

Excellent service and hospitality

Tom S. en

Grado:

El cliente no dejó un comentario.

Mark G. en

Grado:

El cliente no dejó un comentario.

cindy l. en

Grado:

Best experience I have ever had with u haul. John was awesome!

Ashley D. en

Grado:

Was open on a Sunday. Excellent and quick service. In and out quickly. Thank you

john G. en

Grado:

El cliente no dejó un comentario.

Garry B. en

Grado:

None

Cynthia L M. en

Grado:

Keep up the good work.

Robert J. en

Grado:

I asked about a military discount and was told that trailers didn't qualify. I received one when renting same equipment in UT so I'm confused why one says yes but another dealer says no.