Comentarios del cliente para MSA and Sons

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de MSA and Sons

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

narsha W. en

Grado:

keep up the good work

Matt L. en

Grado:

The location website stated that it was open on Saturday 9am to 1pm. I arrived at the location and dropped the trailer at 10am and left a message. I never received a call back and ultimately called the corporate number to make sure that they knew the equipment was turned in.

JEREMY O. en

Grado:

Thanks!

Sharon S. en

Grado:

El cliente no dejó un comentario.

Elizabeth T. en

Grado:

UHaul specifically asked that we drop off equipment at this location. One might assume that we were expected. Alas, NOBODY was at this location to accept delivery of equipment and we were forced to make delivery using internet. Had we not had a smart phone, we would have had to leave equipment without an inspection or found another location to drop off.

Jason W. en

Grado:

I arrive at 2:25 to pick up my rental at 2:30 to find a locked facility with no help in sight. After waiting a few mins I called Uhaul’s 1800 number to be redirected to the scheduling department. After speaking with a sales associate I was directed to change my reservation to mobile which took until 3pm to complete (again, since I already made a reservation online prior to arrival). This pushed my deadline of 3pm back to nearly 3:20 in which I occurred extra cost of my manual labor. I do no appreciate the “confusion” or lack of customer service by the actual uhaul vendor, who was friendly but showed up 30 mins after my scheduled pick up. It will be hard for me to use or refer uhaul to ANYONE in the future. I pay good money for certainty and quality. There are plenty of other vendors that rent/lease moving trucks that are punctual and value their customers. As an entrepreneur my time is valuable as well as my partners and my business relationships matter to me!! Thanks for taking the time out to review this information!!

Terry S. en

Grado:

El cliente no dejó un comentario.

Muhammad N. en

Grado:

El cliente no dejó un comentario.

Ardath D. en

Grado:

thanks!

douglas R. en

Grado:

El cliente no dejó un comentario.

Carlos S. en

Grado:

El cliente no dejó un comentario.

Meghan M. en

Grado:

Pick-up location changed last minute, U-Haul cancelled my reservation and I had to call AT THE LOCATION to re-open it. Did not have the $25 worth of Dolly’s and blankets I had already paid for. Website is impossible to use and the “mobile check in” is infinitely harder than advertised. Very displeased with misleading advertising and overall U-Haul experience.

Edward O. en

Grado:

Rep said location was open till 5...showed up at 4 and they were closed. Was not provided with appropriate instructions to lock back if truck with equipment.

Jacob R. en

Grado:

The owner/representative was extraordinarily friendly and helpful. He got us in and out quickly and helped make sure we had the right size truck for our move. 10/10 - would recommend

rita M. en

Grado:

El cliente no dejó un comentario.

ANTHONY A. en

Grado:

El cliente no dejó un comentario.

Bryant M. en

Grado:

Used for after-hours drop off only.

ed R. en

Grado:

Na. I dropped my equipment here without personnel interactions.

Stephen T. en

Grado:

The truck was clean but the 7 Way trailer connector did not provide power to my trailer. As a result of this I had no brake lights or directional signals while driving from Durham, NC to Milford, DE which is approx 350 miles. When I arrived in Milford I connected my trailer to my pickup truck and confirmed the brake and signal lights worked. This was disappointing

Sabrina A. en

Grado:

The gentleman working was nice. The process took a while due to a slow computer. When we got the truck home to pack we realized there was vomit in the back.

Brandon E. en

Grado:

El cliente no dejó un comentario.

Jonathan B. en

Grado:

The location does not exist!! The store front with the address looked abandoned and like it was out of business. No one was nearby or in site to help (it was 3 PM on a Tuesday)

Dale B. en

Grado:

Office was pretty rundown. Owner provided little to no info on the vehicle. He left the location before we did.

Arianna F. en

Grado:

El cliente no dejó un comentario.

Dougals D. en

Grado:

Rented tow dolly. Access from the street was awkward and through traffic was driving within inches of me as I was connecting truck to dolly. Contrary to phone ahead confirmation, site did not have tools to change hitch ball to correct size and i was told to take the dolly with incorrect size ball still installed. Dolly has damage to both fenders; was advised to "take it as is, no one ever checks on dollies". Lights on one of the damaged fenders was hanging by one screw at the end of end of day-1. No response to the mesg left on roadside assistance. On day-2, running lights on the damaged light housing no longer worked, still worked for brakes and turn signal and I used zip ties that I had in my truck to try to reattached the chrome trim and light fixture. By day-4, light itself is dangling from its wires and light housing (part of the fender) is no longer attached except by the light's wires. No response from roadside for the duration of the rental and had to explain to the drop off location that it was damaged before pickup; the records had not been updated.

Wade M. en

Grado:

El cliente no dejó un comentario.

Allison M. en

Grado:

El cliente no dejó un comentario.

William B. en

Grado:

El cliente no dejó un comentario.

miranda G. en

Grado:

El cliente no dejó un comentario.