Comentarios del cliente para Mr Tire Service

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mr Tire Service

Grado total:

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IBRAHIM A. en

Grado:

U guys are doing fastantic job for the community thank you??

Roger W. en

Grado:

El cliente no dejó un comentario.

Edith H. en

Grado:

The boss was amazing guy great since of humor

Anne T. en

Grado:

Dan was GREAT. He was so helpful.

Andrew A. en

Grado:

El cliente no dejó un comentario.

Janell S. en

Grado:

The staff at Mr. Tire were terrific. Very personable and helpful. I would recommend their business to anyone!!!!

Preston P. en

Grado:

This entire experience was exceptional. Checking in/out via the app was very convenient. Had to call roadside assistance for a tire repair and the service was incredible (thank you Caitlyn)

Teresa D. en

Grado:

Mr. Dan was awesome at pick up when the app wasn't working. Super friendly and kind and I would use this location again in a heartbeat.

Madeline G. en

Grado:

El cliente no dejó un comentario.

Chesay C. en

Grado:

Check in and check out of the U-Haul van was easy and quick.

Aniketh K. en

Grado:

El cliente no dejó un comentario.

Gary R. en

Grado:

Check in/out was seamless. Both customer service representatives were attentive and highly professional. You guys rock!

Devin C. en

Grado:

the keys were not in the lock box (after i called to confirm the pick up location twice) so we had to wait 30mins for a field manager to come meet us with the keys. The customer service received from the field manager was great and he helped to make up for the wasted time spent waiting for the keys to the truck i had reserved which was appreciated.

LisaKay H. en

Grado:

El cliente no dejó un comentario.

Jordan K. en

Grado:

El cliente no dejó un comentario.

MARK D. en

Grado:

El cliente no dejó un comentario.

Ian M. en

Grado:

El cliente no dejó un comentario.

Kristine F. en

Grado:

The u-haul app froze and wouldn't let me check out on my mobile device

Carolyn H. en

Grado:

El cliente no dejó un comentario.

Margaret M. en

Grado:

Great friendly service. I would highly recommend. My only complaint is the size truck I wanted was not available., I went smaller.

Leslie B. en

Grado:

The manager of this location speaks in a condescending way to women and makes the overall rental experience uncomfortable.

Andrew A. en

Grado:

El cliente no dejó un comentario.

Thomas D. en

Grado:

El cliente no dejó un comentario.

Alaina K. en

Grado:

El cliente no dejó un comentario.

Abbie V. en

Grado:

El cliente no dejó un comentario.

Jasmine F. en

Grado:

Couldnt properly answer my questions. Overcharged and underserviced.

Lou G. en

Grado:

El cliente no dejó un comentario.

GWENDOLYN K. en

Grado:

El cliente no dejó un comentario.

Anne D. en

Grado:

El cliente no dejó un comentario.

Christopher B. en

Grado:

Provide an ice scraper.

Ramona H. en

Grado:

Would have been nice if the snow had been cleaned off the truck and the vehicle brought to the front. I had to walk some distance on a very slippery parking lot, then take another 20 minutes to clear the snow and ice and warm up the truck. Not happy.

Steve B. en

Grado:

Brush snow off truck beforehand. I had windshield visibility issues. The rental agent was great. He handled a big influx of business with efficiency and good humor.

debra d. en

Grado:

El cliente no dejó un comentario.

Lyndsey G. en

Grado:

El cliente no dejó un comentario.

Terry B. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

El cliente no dejó un comentario.

debra d. en

Grado:

El cliente no dejó un comentario.

BRANDYN F. en

Grado:

I called this site in the morning, was told they did not have a van on site. Booked through another site, went to pickup and was told that I needed to pickup from this site. I used the van for ~2 hours, just picking up a desk. Very lightly used, returned it exactly as I had found it. Was charged a $10 cleaning charge from the site for no reason.

Andrew V. en

Grado:

El cliente no dejó un comentario.

Brian S. en

Grado:

The staff was super helpful. Answered all my questions and got me on my way in no time.

KENT W. en

Grado:

El cliente no dejó un comentario.

Kari K. en

Grado:

El cliente no dejó un comentario.

Stephen A. en

Grado:

El cliente no dejó un comentario.

dustin r. en

Grado:

Dan was very easy and friendly to work with when picking up the truck. Thanks again.

Deborah H. en

Grado:

El cliente no dejó un comentario.

Jack B. en

Grado:

The clerk that did the paper work was extremely friendly and helpful. He suggested I make the return time a little later so that I did not feel unnecessarily pressured to get it back on time and believe me, I needed the extra time. The whole rental experience was excellent and the return was also easy.

Luis f L. en

Grado:

El cliente no dejó un comentario.

Kathryn H. en

Grado:

Mr. Tire always provides excellent and honest service!

FAYSAL F. en

Grado:

Good people

Tom B. en

Grado:

El cliente no dejó un comentario.

Marie I. en

Grado:

El cliente no dejó un comentario.

Lisa O. en

Grado:

Dan was great!

Derek P. en

Grado:

This was the second location I had to go to on the 31st, I went to pick up my first reservation at Minneapolis Auto Care and they didn’t know where my truck was and couldn’t get a hold of the previous driver. I was told “I don’t know man just wait for them to get back I guess, it’s a busy season what do you expect?” I waited a half hour and no truck or response from previous driver. This was unacceptable and I was lucky to find a truck at Mr. Tire Service (on my own, they did not assist me at Minneapolis Auto), who were phenomenal and helped me so quickly and explained everything so well. Terrible experience followed by a fortuitous great experience. Inconsistency would be my biggest complaint unfortunately.

daniel q. en

Grado:

Put air in tires - I had warning and filled I booked pads but were not available when arrived

JOHN M. en

Grado:

I don't think you'll find a better rental location anywhere. Top notch, professional service all the way.

amran a. en

Grado:

They were wonderful.

LUKAS K. en

Grado:

All Satisfied, up to date, clean and cleanly.

Michael N. en

Grado:

El cliente no dejó un comentario.

Mohamed H. en

Grado:

El cliente no dejó un comentario.

My N. en

Grado:

Dan was so funny and helpful and accommodating in so many ways! I couldn’t have asked for a better experience anywhere or any businesses! I am thoroughly impressed and will always recommend this location to anyone!

JOHANNA M. en

Grado:

All good!!

Ahren G. en

Grado:

The person we interacted with at the front desk was great. The only issue was that we never received the utility dolly. We did ask for a refund, and waiting for that to process.

joann p. en

Grado:

El cliente no dejó un comentario.

Sam S. en

Grado:

El cliente no dejó un comentario.

Megan K. en

Grado:

I was supposed to use the app to pick up the uhaul but that was confusing luckily the wonderful staff at Mr. Tires Service was there to assist me with the pick-up and make it extremely easy! Only improvements would be the app process it was not self explanatory and no one called as they were supposed to so I knew what to do upon pick-up.

Chrsitopher W. en

Grado:

DO not over book. Do not assume someone will be ok with truck they need to pick up a ridiculous distance from their reservation . Staff could have been A LOT more pleasant and act like they actually WANTED to be helping me instead of making me feel like a burden, due to actions U-HAUL made. Ask for CONFIRMATIONS that the person renting the truck as received the changes in location. I felt like the only reason to not do this is to make more money by adding on miles and gas. I will never use u haul again after using them multiple times in the past 3-4 years for moves and transporting sound equipment ect. to locations outside the city.

jean francois g. en

Grado:

El cliente no dejó un comentario.

Phillip h. en

Grado:

El cliente no dejó un comentario.

Jordan S. en

Grado:

I will never use uhaul again. I would rather pay way more at Enterprise then be treated the way I was. You guys need to get it together and maybe have better training!

Marilee Q. en

Grado:

My whole rental process was a nightmare! I made multiple reservations and had them changed and/or cancelled. Kristy from customer service and Dan at this location saved the day!!! I was thrilled with them both. Uhaul rental and reservations leave MUCH to be desired!!!! I also had 2 other families have nightmares this past weekend with their twin cities reservations. I recommend Dan and Kristy, but not the online reservation procedure.

Alison M. en

Grado:

El cliente no dejó un comentario.

Vladimir B. en

Grado:

Don't have much to say. Experience was extremely positive. Good work!

Sandy A. en

Grado:

El cliente no dejó un comentario.

Dale N. en

Grado:

El cliente no dejó un comentario.

Zachary W. en

Grado:

El cliente no dejó un comentario.

anna h. en

Grado:

Great service, clean van, no problems. Thank you!

Jamaal G. en

Grado:

El cliente no dejó un comentario.

Jordan K. en

Grado:

El cliente no dejó un comentario.

Rebecca K. en

Grado:

Easy, convenient and affordable. The easiest truck rental, hands down.

Heather F. en

Grado:

El cliente no dejó un comentario.

Natasha G. en

Grado:

The van had pet hair all over the seats, bug juice all over the bumper, dust all over the outside and smelled like greasy chips inside when I picked it up. Not sure what the turnaround time was between the last renter and myself, but wish it had been cleaned for me.

Tyler B. en

Grado:

Vehicle return process wasn't entirely clear but no problems other than that.

Ron A. en

Grado:

El cliente no dejó un comentario.

Matt E. en

Grado:

I was on my phone doing a mobile pick up. I'm almost done fishing the process on my phone and then some other person comes with keys to my truck and says it's theirs. I'm at the live verification part with my ID and photo and tell them someone is taking my truck and asked them to call me. They just said sorry nothing we can do and told me to go inside and ask for help. I thought they was terrible service and felt like they were just passing the buck. Then I go inside and there's a line at the counter, something I was trying to avoid by using mobile... I have to wait another 20 minutes to talk to someone to find out just what is going on. I finally get to talk to someone and they find me a new truck after going through the process again. They said they accidentally gave my truck away while I was processing it. The guy was nice but the overall experience was terrible. It was almost 1pm when I finally got my truck so I lost an hour of moving time because of this mistake by U haul. I would hope you could do something to make this right. It was quite the inconvenience as I was on a tight schedule which is why I picked mobile but it costed me an extra hour of my time. Email me to get a hold of me and correct this some way.

Willie R. en

Grado:

El cliente no dejó un comentario.

Michele D. en

Grado:

Hard to find but ok otherwise.

SCOTT R. en

Grado:

One complaint: I was moving an upright piano. When I called to reserve a truck, I asked what the best option is. He said, “Not the cargo van because you don’t want to lift it in. You’ll want the 10-footer.” He then proceeded to tell me his story about moving a piano for a friend and how much it sucked. We had a nice conversation. When I went to pick the truck up a couple weeks later, I had a nice conversation with the gentleman working at the counter. Easy check-in and I was on my way. I met some friends at my destination over an hour away. I opened the back and didn’t see a ramp. I called to ask if I was just missing something. I was then informed the 10-foot trucks don’t have ramps... ?? Huh? I was specifically told to get this one so I didn’t have to lift a 600-pound piano 4 feet into the air to get into the back of a truck. Thankfully there were 4 of us and we were able to lift it in and out, but I’m very mad it had to come to that. Just a heads up to anyone moving a piano, or anything for that matter; the 10-foot trucks don’t have ramps...

Judy C. en

Grado:

El cliente no dejó un comentario.

JAKE H. en

Grado:

El cliente no dejó un comentario.

Judy V. en

Grado:

one persaid truck was there and ready and I could pick it up early, when I got there that was not so, but they did give me a bigger truck instead for same price. I checked the truck it had a bad tired and could not take it on the road, but he did arrange for another one on the spot. He was very nice and out did himself to get me on the road. As for the guy I talked to on the phone from there not sure he knew what he was talking about. Checking the trucking and having them ready to go might be of some help.

Rae Lynn M. en

Grado:

El cliente no dejó un comentario.

carly b. en

Grado:

El cliente no dejó un comentario.

constance d. en

Grado:

El cliente no dejó un comentario.

Donald N. en

Grado:

El cliente no dejó un comentario.

Scott H. en

Grado:

Cumbersome after hours return with required mobile device. Too many photos required after an exhausting day of moving. (This is a U-Haul requirement.)

Christopher M. en

Grado:

Absolutely perfect! Could not have asked for an easier pickup and drop off and the guy at the front desk was amazing!

OAKLEY S. en

Grado:

El cliente no dejó un comentario.

Thomas R. en

Grado:

El cliente no dejó un comentario.

MICHAEL B. en

Grado:

The UHaul service supplied by Mr. Tire was excellent. However, we were forced to use Mr. Tire at the last second because the location at 2501 N 2nd St, Minneapolis, MN 55411 did not have our truck we initially reserved months ago. We showed up the morning of our move to pick up the truck and the employee who runs the UHaul was not even there, thus we had a random employee from the mechanic shop trying to help us but he was unaware of how to use any of the UHaul services. Regardless, our truck was not on site for us to rent anyway. We were very lucky that Mr. Tire was able to accommodate us for our move or it would have been very distressing for our day. Unacceptable.

Andrea Marie S. en

Grado:

The app camera didn’t work and the 24/7 phone number wasn’t answered in a timely manner. I couldn’t get my truck until an hour later than my reservation. The location itself was fine during the day. I probably would not have felt safe picking up my truck alone at night, if I were to take advantage of the 24/7 aspect of the app. Otherwise this area is relatively convenient to downtown Minneapolis and Northeast.