Customer Reviews for Mr Stor It
(Distribuidor de U-Haul del vecindario)

57 comentarios

500 Cone Rd   Merritt Island, FL 32952
(GO South on Plumosa St towards airport 1/2 mile make left on Cone Rd)

(321) 459-1329

Horarios de la ubicación

  • Lun.: cerrado
  • Mar. - vie.: 9:30 a. m. - 4:30 p. m.
  • Sab.: 8:30 a. m. - 2:30 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2021: cerrado
  • 9/6/2021: cerrado
  • 11/25/2021: cerrado
  • 12/24/2021: 9:30 a. m. - 1:00 p. m.
  • 12/25/2021: cerrado

Show All Hours

Servicios en esta ubicación:

Contáctanos

(321) 459-1329

500 Cone Rd
Merritt Island, FL 32952
(GO South on Plumosa St towards airport 1/2 mile make left on Cone Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: cerrado
  • Mar. - vie.: 9:30 a. m. - 4:30 p. m.
  • Sab.: 8:30 a. m. - 2:30 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2021: cerrado
  • 9/6/2021: cerrado
  • 11/25/2021: cerrado
  • 12/24/2021: 9:30 a. m. - 1:00 p. m.
  • 12/25/2021: cerrado

Show All Hours

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellent customer service

Shelley R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor S. 
Clasificación:
5.0

Staff very helpful overall

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAYNE D. 
Clasificación:
3.0

The check-in process is ridiculous. I had no idea i was going to have to provide an alternate contact. So, I picked someone on the fly - and then you had to call them!! Why? Of course they didn't answer - newsflash - people don't answer unknown/unwanted calls anymore. So, that delayed the whole process an extra 15 minutes because I had to now choose someone else (as I was not allowed to retry my first pick) and call them to warn them someone was going to call. Then, for some reason, I had to choose a payment method. I had reserved the truck a week ago - and provided a credit card then - while i was at home in my secure wi-fi. So, while I'm standing in the parking lot, I had to once again enter my credit card - out in the open over a cell phone. I'm writing this review 24 hours after returning the truck - and you guessed it - my credit card was hacked. Unbelievable.

Michael S. 
Clasificación:
5.0

All good to me

Melody S. 
Clasificación:
5.0

Thank you for the all the help. Keith

Keith M. 
Clasificación:
5.0

Quick and easy

antonio A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramon M. 
Clasificación:
2.0

Maintenance on truck. Loud and vibrated. Might be missing catalytic converter. The rental gentleman was informative and kind. The truck did meet our short-term objective.

pam B. 
Clasificación:
5.0

Give Andy a pay raise. He was very professional and a good man. Very accommodating and explained it all clearly. We will go back again.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Major R. 
Clasificación:
5.0

Andy was extremely helpful and made the Uhaul rental process a breeze. I will definitely be using this location service's again & highly recommend.

Karin M. 
Clasificación:
5.0

no improvent nessasary,and the gentalman andy was extremely helpful, professional, and very polite.

TYRONE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard O. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

Service was great. Thank you.

David F. 
Clasificación:
3.0

Checking in was a long and arduous process. When I reserved it I was sent four emails - each with instructions...one email included a tutorial video explaining how to check in online - this is not a simple process...I had to take multiple photos, etc. I was also advised (after I got started) not to use the app as it has issues. The attendant at the facility got snippy with me when I told her the check in process shouldn't take 30 minutes

Kurt T. 
Clasificación:
5.0

Order a hand dolly, that was not included, but still charged for it... also air conditioner did not work

Gretchen C. 
Clasificación:
4.0

Mobile check in is terrible. The site does not give good directions. Its very ambiguous. Ended up having to do a live chat just to get it right. And this was with a real person standing in front of me. Please go back to signing a piece of paper. I can guarantee I won't rent from uhaul again as long as I have to use the app for mobile check in.

Lacey K. 
Clasificación:
5.0

There was a hick-up earlier, but they were able to resolve it and help me very quickly.

Antonio V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol S. 
Clasificación:
2.0

Tell the front desk lady not to be rude, and to actually know what the fuel situation in each truck is.

Lois O. 
Clasificación:
4.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

The lady working the uhaul in Mr Stor It was very pleasant and knowledgeable. It was all ready with what I ordered in it. Very nicely done!!! I will always rent my vans from here!!!

Louise A. 
Clasificación:
5.0

The service and equipment and price was totally awesome! My phone could not open the attachments for the receipt for payment. So, for me, an improvement would be a written receipt (old fashion) at the time of return.

Ione O. 
Clasificación:
4.0

$20 turned into $70, no information was given regarding fuel and that i would be charged if returned with less gas than the van initially had. Renting the van at Home Depot would be a cheaper option from now on.

Kevin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lashanda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ashleigh T. 
Clasificación:
5.0

At this point I don't have any suggestions for improvement. I am very pleased with the service and the van I rented. Keep up the good work!

Ronald R. 
Clasificación:
5.0

Keep up the good work

jay F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Linda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
4.0

women was very helpful, very good experience

william D. 
Clasificación:
5.0

Great! The owner was very friendly and attentive to detail. She made sure the van was in excellent condition.

Robert H. 
Clasificación:
5.0

Friendly, prompt service. Van was very clean inside and the A/C worked very well.

jennifer E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher N. 
Clasificación:
3.0

My overall experience at this location was a fast,easy and pleasant. The customer service representative Tracy was very nice and thorough. She made the process hassle free and simple. The vehicle/Van was in excellent condition. Will definitely refer others and use them again for my future projects and moves. Gracias

Phillis G. 
Clasificación:
5.0

Great job and service

Shawn C. 
Clasificación:
5.0

The nine foot van was perfect for my job. The vehicle was immaculate, handled well, and was reasonable as far as costs were concerned.

Eric H. 
Clasificación:
5.0

All good

James C. 
Clasificación:
3.0

El cliente no dejó un comentario.

RANDY M. 
Clasificación:
5.0

Excellent in every way.

Robert S. 
Clasificación:
4.0

El cliente no dejó un comentario.

linda W. 
Clasificación:
1.0

the van was wrecked and was told it just had one scratch on it, lucky for me I checked it or it would have been blamed on me. The glass was cracked and had a scrape from begining to end of the van

Cindy H. 
Clasificación:
3.0

Tracy, the customer service person, was extremely helpful and friendly.

MARGARET M. 
Clasificación:
4.0

Friendly customer service. Rented equipment performed as expected. Good experience

Robert P. 
Clasificación:
5.0

Excellent service. Convenient location. Thank you!

Fran K. 
Clasificación:
5.0

Not a thing. Great service. I reserved via website and picked up within hour.

Sara G. 
Clasificación:
5.0

Nothing I can think of - it was a great experience!

LAWRENCE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY H. 
Clasificación:
5.0

No changes necessary. The service I received was outstanding! It was last minute and I will definitely use this service again. I'm an interior designer and needed it to move furniture. I will always contact Barbara for future rentals. ¡Gracias!

TAMMI B. 
Clasificación:
4.0

I couldn't ask for a more helpful person at Uhaul, thanks.

THOMAS K. 
No se han enviado comentarios para esta ubicación.

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