Customer Reviews for Mr Self Storage
(Distribuidor de U-Haul del vecindario)

166 comentarios

915 W Dr Martin Luther King Jr Blvd   Seffner, FL 33584

(813) 689-0271

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(813) 689-0271

915 W Dr Martin Luther King Jr Blvd
Seffner, FL 33584

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Truck was clean but ran like garbage compared to any other uhaul I ever used. Engine would Rev to 4k/5k with or without tow turned on and with or without an empty truck. Transmission would clunk into what seemed like 3rd gear. Constant squeaking noise from under the truck Empty 20 miles half full and still spent $40 to get back to where truck was. Driving slow, no flooring gas pedal to move and still truck only made 1mpg. Wasted money should of just went with another company and saved the money Drove 40 miles, 20 miles

Cristopher C. 
Clasificación:
5.0

I recommended

Julio O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOHAMMED A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE MIKO T. 
Clasificación:
5.0

My experience here was amazing. I give this facility 6 stars. The guy in the office was super respectful and knowledgeable. He was always ready to help no matter the issue. I I would recommend this facility to anyone who would like to have a stress-free experience in storage renting. This is going to be my go-to for all storage and U-Haul services.

shontella h.  |  Overall Experience 
Clasificación:
3.0

When we picked up the uhaul the dolly was inside the cab and had poked a hole in the seat.

Dilsia V. 
Clasificación:
1.0

El cliente no dejó un comentario.

Charlene W. 
Clasificación:
3.0

El cliente no dejó un comentario.

KOURTNEE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRUZ R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sharlee D. 
Clasificación:
1.0

Very hard to find and get in and out of.

Herschel Z. 
Clasificación:
5.0

Not sure if customer service will see this. You must rent with a credit card to avoid a $200 security deposit which is understandable. When you complete your final checkout you can choose to pay with another form of payment, however; the initial authorization, stays pending holding a balance on my account and is still pending after 21 days. My credit card company will return the amount to the card after 30 days where the staff or management at UHaul should have the ability cancel the initial authorization (if they don't) rather than hold your money for 30 days. Possibly a glitch, just make sure to watch your account to make sure it's returned to you, 30 days a payment can be overlooked.

JOHN L. 
Clasificación:
3.0

El cliente no dejó un comentario.

RONALD R. 
Clasificación:
5.0

Keep breathing.

ALAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ayshia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAZ M. 
Clasificación:
1.0

I am so upset. I have contacted this location and the drop off location and customer service about you guys charging me for extra mileage over $300 worth and no one will get back to me or resolve the issue. The mileage was put in wrong at this location when I picked the moving truck up. I literally went 412 miles total and was aloud more than that, I am so disappointed because I never received a link to verify the mileage and tried to call the location to explain and no one would pick up, or resolve the issue. I am extremely upset and I will never use uhaul again or refer anyone! I put in a dispute and was told I would get a call back in 3 days and never got a call and when I call they tell me someone will call me but yet y'all keep trying to charge my card in the meantime and I still haven't got back my $100 deposit because of this. I have proof on my life 360 records and my cards I used on my trip of where I was and I sent that over and still haven't heard anything. I am so digested that you guys are trying to rip me off and take my money for something I didn't do or use.

Ericka B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Prezell G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah B. 
Clasificación:
4.0

The Manager is pleasant, efficient, and easy to deal with. I like picking up a rental truck, without having to fight the traffic on Hwy 60.

PAULA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EUGENE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN G. 
Clasificación:
4.0

Location made it difficult t to cross traffic with truck. It is difficult with a car,

CAROL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TINEISA R. 
Clasificación:
5.0

Very helpful

Christopher A. 
Clasificación:
5.0

The truck needed a front end alignment. The only thing was noted on my end. Service Rep was very pleasant and qualified.

BELINDA J. 
Clasificación:
4.0

¡Conduce de forma segura!

EARNESE B. 
Clasificación:
5.0

Very easy check in and check out. Staff was very friendly.

JENNIFER C. 
Clasificación:
5.0

Be sure to go to Mr Storage for your UHaul Rentals. John did an excellent job. Do NOT use D&D Rentals at 108 US Hwy 92 in Seffner. You can reserve your rental but nobody will be there to actually let you have the truck. Apparently this is quite common with D&D, STAY AWAY from this place.

Timothy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA J. 
Clasificación:
5.0

Excellent service

ROBERT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARMEN R. 
Clasificación:
4.0

Cheaper, more reasonable prices.

Cade V. 
Clasificación:
5.0

El cliente no dejó un comentario.

samuel C. 
Clasificación:
5.0

Agent who helped me (John I believe) was SUPER! Very courteous and knowledgeable! An absolute asset to any company!!

SUSAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

M ICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

carlos N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wesley W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMIAH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Lorette G. 
Clasificación:
3.0

Gentleman who rec'd our truck let us know (literally!) that he was not making any money on this truck! He didn't check gas or mileage and didn't sign anything to show truck's return. I have to credit him with telling us that we had to fold the blankets or pay another $25 if he had to fold them. We, of course, folded them. Unfortunately, I felt that our arrival was an inconvenience.

Clint B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ric T. 
Clasificación:
5.0

Trailer was great. Pick-up and return was hassle free.

Russel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trudy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danis H. 
Clasificación:
5.0

I would not change anything. Efficient, courteous service.

betty W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelli E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria B. 
Clasificación:
5.0

;okj;

Jimmy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
3.0

I had to cross a very busy road to get to the vehicle.

Karen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Demetria N. 
Clasificación:
5.0

Just trucks across street and hard to cross six lane avenue

Kenneth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik R. 
Clasificación:
5.0

Although the office was a bit hard to find the parking lot was across street so had easy access. The guy was very helpful due to my contract having wrong information on it and stress of finding out just what to do and where to go

Kimberley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis M. 
Clasificación:
5.0

Nothing the whole experience was awesome

Mary B. 
Clasificación:
4.0

the vehicle was located across a busy highway from the office which i had to cross

karen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

Great serviice just a little difficult to go across 5 lanes of a busy road to do the paperwork then go hook up, then unhook and cross over to complete the paperwork

Robert K. 
Clasificación:
5.0

This is my go to location and I only deviate if my need can't be fulfilled because this location is closed for pick up ie Sundays :-) Thanks,

Sylvester W. 
Clasificación:
5.0

Love everything. Nice, easy and convenient!!

sean W. 
Clasificación:
5.0

The man who handled us was very friendly and got us out in literally a minute. Wish I had picked up from this location and if I need to rent again I'm 100% going here.

Litteasha J. 
Clasificación:
5.0

Can't think of anything! This location (and no other) answered the phone immediately, had what I needed, and treated me in a friendly manner.

dennis C. 
Clasificación:
4.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis M. 
Clasificación:
5.0

Very friendly and helpful!

Hoke W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Emmanuel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucylaine O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Douglas V. 
Clasificación:
5.0

The manager here--I did not get his name--was gracious when I pulled in across the street (where the trailers are actually parked) instead of pulling into the office area. Again, great customer service.

Susan S. 
Clasificación:
5.0

nothing

Larry W. 
Clasificación:
5.0

I reserved a 20 ft truck confirmation # 28976952 for pick up at 9 AM I made the reservation on line and picked the location that was suggested. Was at the location at 9AM and no one there, called the number listed and would not answer phones and would not return calls. I waited for 30 minutes and had to go to another location and could only get a 15 ft truck. I had to make two trips and was charged extra for extra miles. I am very unhappy with Uhaul. I use Uhaul for my business as well. I expect a full refund as it was your web site that directed me to make the reservation at a place that does represent Uhaul very well , rather badly I would say. I would like to hear back from someone.

VICTOR H. 
Clasificación:
3.0

TOO many text and emails,several are duplicates all sent at same time very annoying and a waste of my time. one email there were duplicates sent at the same time. the thank you was sent when within two blocks of renting very unnecessary and could cause an accident

ROBERT W. 
Clasificación:
3.0

Straps broke when I picked it up. Didn't notice until too late. Had to trade trailer. Then I paid cash and gave 75 dollars for deposit. When I dropped off trailer after done had to battle with u haul to get it back. Waited an hour for it

FLOYD B. 
Clasificación:
3.0

We had a difficult situation with this transaction. The truck had a bug infestation, we turned it in roughly an hour into having the truck and got a new truck, however we were not given a full refund because of "travel/mileage" that was put on the truck, which was less than 10 miles and for the insurance. It was very frustrating, and honestly we should have been refunded the FULL amount and not a portion, due to the hassle of getting the truck and needing to return it. I'm not very happy, and I will more than likely not use this location again.

Heather M. 
Clasificación:
5.0

Move the pick up and drop off area. Very inconvenient.

Wanda N. 
Clasificación:
5.0

Nice and very friendly! Easy pick up and drop off! Everything was great!

Kelley W. 
Clasificación:
4.0

El cliente no dejó un comentario.

james S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry C. 
Clasificación:
2.0

Need clear and accurate instructions.

Alexanderia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODGER P. 
Clasificación:
4.0

The truck needs maintenance.

Maria P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell B. 
Clasificación:
5.0

The truck wasn't at half tank prior to service like they said

Jerry R. 
No se han enviado comentarios para esta ubicación.

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