Customer Reviews for Mr Millennium II
(U-Haul Neighborhood Dealer)

61 reviews

2297 Bailey Ave   Buffalo, NY 14211

(716) 247-6227

Office Hours

  • Mon-Sat: 10 am–7 pm
  • Sun: Closed

Services at this Location:

Contact Us

(716) 247-6227

2297 Bailey Ave
Buffalo, NY 14211

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–7 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Seal in drivers door is loose. Males for a long travel with the extra noise. Loved my drop off location. Favorite uhual experience yet! I use them about twice a week. Really loved that guy working. Super nice and I was cranky and he was above and beyond sweet to me. Thank you kind uhual man. Wish I would of got his name.

Dailene Adams 
Rating:
4.0

Customer did not leave a comment.

Michael Hicks 
Rating:
3.0

The trailer latch was rusty and hard to use, my brother oiled it for me. The door was also very difficult to lift and lower.

Laurel Stephens 
Rating:
3.0

Customer did not leave a comment.

Alonzo Peete 
Rating:
3.0

Pick up the trash outside

MUHAMMAD ABDUL 
Rating:
1.0

I was overcharged and told that I drove 77 miles when in fact I only drove 31 miles and charged for 77. I now have to dispute this . This location is very sketchy .

Stacy Betz 
Rating:
5.0

Customer did not leave a comment.

Jessica Freeman 
Rating:
4.0

Customer did not leave a comment.

Denise Mccants 
Rating:
5.0

$17 dollar extra charge was unexpected!

Sharif Sarowar 
Rating:
3.0

Lil bit expensive

Eugene Tuyishime 
Rating:
3.0

First they need to be inspect the return cars infront of the customers. Do not check later and send the bills to the people please.

Arman Khan 
Rating:
4.0

Customer did not leave a comment.

BRUCES JOHNSON 
Rating:
1.0

Customer did not leave a comment.

Arthur Montgomery 
Rating:
1.0

I rent truck from this location for 4 hours but I return it after 1 hours 50 minutes store was open return the key to same parson next day he emailed me receipt charge for 2 days.

Md Ahmed 
Rating:
3.0

Customer did not leave a comment.

Louise Barnes 
Rating:
5.0

Staff was friendly and helpful, and everything went smooth

Sharquita Owens 
Rating:
4.0

Was disappointed that they did not have moving blanket cloths which o had ordered online

LYNN RIVERS 
Rating:
1.0

Don't over charge and clean the trucks it was disgusting when I picked it up

Jenneice Morris 
Rating:
3.0

Customer did not leave a comment.

Rosie Cross 
Rating:
5.0

Everything went great.

Kevin Burke 
Rating:
5.0

The people who had the U-Haul before us did not fill it with gas so they gave us a credit for gas

Thaddeus Zientek 
Rating:
4.0

The workers there were extremely friendly

Loren Field 
Rating:
5.0

Customer did not leave a comment.

Sharon Maisonet 
Rating:
5.0

👍

Mohammed Rahim 
Rating:
5.0

Customer did not leave a comment.

Jessica Campbell 
Rating:
1.0

The guys at the store were friendly enough but the checkout process was slow and they didn't seem overly familiar with the rental equipment (car trailer). They didn't even know the hitch wasn't a 2" ball so they tried installing and then we figured it out and swapped hitches on my friend's truck. Keep in mind this is in Buffalo, NY and you wouldn't want to be fumbling around like this (especially with slow hand crank on trailer) when the weather is poor. By far my biggest issue with this location is the disturbing condition of the parking lot around the building: broken glass, debris, garbage EVERYWHERE! This store is in a very run down area but that's no excuse for the specific business to not clean up their area (lot etc). This is not only a personal concern but also for our tow vehicle and the trailer we picked up. This reflects very poorly on the U-Haul brand and I would not rent from this location again.

JOSEPH SHANTZ 
Rating:
3.0

Tail lights did not work on the trailer . Found that out when i was pulled over by a state trooper. otherwise , ok.

Greg Scott 
Rating:
5.0

Customer did not leave a comment.

Marcia Wynes 
Rating:
1.0

I returned the truck at this location at 8:39 p.m. on Wednesday, 09/15/2021and handed the key to Mr. Sham who was very disrespectful and verbal assistive. I wouldn't recommend to anyone.

ALIMAL MAHAFUZ 
Rating:
3.0

Charge the correct amount for services

S L R Brooks 
Rating:
5.0

Customer did not leave a comment.

SURESH MOOTOO 
Rating:
4.0

Truck wasn't returned by previous renter, [so I didn't have my reserved truck] person who assisted me was helpful, but I was stuck waiting for over 30 minutes to get the one remaining bigger truck. Was rented but apparently some one cancelled, so I got a 15' truck instead of the 10' requested. Cab smelled of Cigarettes. Got charged for 3 gallons of gas, even though they average 10 mpg and I drove a total of 15 miles. Location was fine but getting in touch with UHaul I had a long wait to confirm the location before picking up the truck. Over all satisfied and understand end of the month trucks get limited.

DAVIDPETER STERN 
Rating:
4.0

Customer did not leave a comment.

Margaret O'Connor-Jackson 
Rating:
5.0

Customer did not leave a comment.

Janice Barlow 
Rating:
4.0

Customer did not leave a comment.

steven mcilwain 
Rating:
3.0

Customer did not leave a comment.

Tennielle Bland 
Rating:
5.0

They are very helpful.

MD Zaman 
Rating:
1.0

You guys change me extra money

MUNNA AZIZ 
Rating:
3.0

The store worker was very customer friendly. Transaction was quick and easy. The truck did not idle right sound and felt like it was pulling to pickup any speed even just to take off at a very low mile.

DOROTHYLEE GUICE 
Rating:
5.0

Customer did not leave a comment.

TAMONA ALLISON 
Rating:
1.0

This is not YAMANINYE BROWN, this is Elizabeth Krohn who's identity was stolen by this idiot. I called this location after I was notified via email that this truck was rented out with my information and they refused to answer my questions. Then I engaged with Uhaul via chat and they said that the wrong email address was simply used. Then I wake up this morning to find that a truck was rented anyway with my information and I received a receipt this morning at 2am that I have a copy of. I would like a call from your corporate office IMMEDIATELY as I will need to begin investigation into identity theft. I'm stunned that Uhaul would even rent a vehicle to someone who used obviously false information - half of which is a mish-mash of two different addresses and an inactive phone number. My direct number is 4804350984. Elizabeth Krohn

YAMANINYE BROWN 
Rating:
1.0

My reservation was from a different location and I was asked to go far to this location.. and was also asked to drop off at the same location.. very poor.. and that costed me 20 miles extra to just pickup and drop.. also, I filled fuel to whatever I have received but later was charged more saying fuel is less.. don’t recommend..

rajaneesh kolluri 
Rating:
4.0

Customer did not leave a comment.

Janice Barlow 
Rating:
4.0

Overall very satisfied. Many thanks to the people there who helped hook the trailer up.

Tom Pendolino 
Rating:
3.0

Customer did not leave a comment.

SHERITADANIELLE ANDERSON-BAILEY 
Rating:
5.0

Customer did not leave a comment.

HEATHERCHRISTINE ELMINOWSKI 
Rating:
5.0

Excelent customer service,friendly and professional.

Julian Tiburcio 
Rating:
1.0

Customer did not leave a comment.

Loulouwah Almuhaisen 
Rating:
1.0

Eliminate this location. The truck was not cleaned between customers. The equipment was damaged. I honestly cannot believe that uhaul allows this location to operate. The owners of the store are clearly doing the least amount of work possible with the uhaul rentals. The parking lot was covered with broken bottles. I would never go to this location again.

matthew Silburn 
Rating:
1.0

The truck smelt like smoke. I was originally assigned to 1748 Main St, Buffalo, NY for a 8:30pm pick up with the app. That location did not set up the truck properly so I waited an hour to talk to someone. The help line was very helpful and extremely thorough with how to proceed but I wish I could have pick it up at the original location on time instead of an hour and a half later. The new location might have been fine during the day but at 9:30pm, it was very uncomfortable as it was not in a safe feeling area.

Alexandra Fee 
Rating:
1.0

Place is total disaster. Lot looks like a drug den. Garbage everywhere. Broken booze bottles, food wrappers, garbage 1/2 way up whats left of a fence. Guy in charge couldn't boot his computer Check in took forever. Didn't have all the reserved equipment. I had to go to a 2nd location to get what I needed This dealer is working out of the back of a Bodega style store. Extremely sketchy!

Bill Hemstead 
Rating:
1.0

I ordered materials with my truck. When I arrived at the pickup location I was told their were no more trucks my size. This was understandable but they didn't ask if I had ordered materials so when I went to the new pickup spot of course they had no materials for me. I was running on a tight schedule so I just bought new materials from the new location. Very inconvenient and unprofessional. I had to pay $12 not once but twice for just a few boxes and a roll of tape. Poor experience the people clearly did not care to help me, rather just wanted me to leave!

Joseph Pecchia 
Rating:
1.0

Have the correct mileage reader done because of someone else’s inconvenience I had to pay extra

Brianah Clemons 
Rating:
2.0

Wait was long ant truck was terrible

Dovid Labkowski 
Rating:
5.0

Customer did not leave a comment.

helena gray 
Rating:
5.0

Customer did not leave a comment.

Tyler Dieckman 
Rating:
3.0

Attendant did all he could to provide a helpful and smooth send-off.

Duane Priset 
Rating:
3.0

Customer did not leave a comment.

jose rubalcava 
Rating:
4.0

Educate employees as to Proper hitch sales!!!!!

Raymond Oliver Jr 
Rating:
3.0

Customer did not leave a comment.

Caelen Clark 
Rating:
1.0

Not a good location for an after hours dropoff. There is no lockbox, and I was told to leave the key under the passenger seat, with the passenger door unlocked. It took a long time to reach a customer service person, and I was uncomfortable leaving the key in what I considered a sketchy neighborhood.

SCOTT LARMON 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top