Comentarios del cliente para Mr Goodtech

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mr Goodtech

Grado total:

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Tori P. en

Grado:

El cliente no dejó un comentario.

Mary H. en

Grado:

My original reservation was for a different location. But this original location's owner was not there upon our arrival. I called and told her I was going to be late and she informed me that she was leaving because she had a doctor's appt. Is she running a business or is this a hobby with benefits??? Two hrs later, after MUCH frustration, the U-haul rep on the phone got us into another location which was another 30 or 40 miles more driving miles. This was a bitch of an experience. Then upon returning your app wouldn't work...I couldn't upload the pics of the truck...talked to a lady. Then I'm told I might be charged $20.00 for not using the app even though YOUR APP was malfunctioning. I was told the Uhaul couldn't guarantee that I'd get my money back. NEVER USING UHAUL AGAIN

Storrie T. en

Grado:

Get a better customer service rep, that know what’s going on

julie D. en

Grado:

My reservation was changed and it was of no fault of my own. I was told that if I need the truck just for a few hours longer than 24 that I had to do the two day rate. The never said I had to pay 99 cents a mile either. Also, the distance from where the truck was picked up from plus where they said I had to drop it was the reason I had like 80 miles added to the mileage. This is unfair and definitely not affordable nor approved to Bill my card for such outrageous prices due to poor business practice or slick and snakey ways to screw people out of money. I will be sure to complain to corporate and never use Uhual again. I asked for a different truck in another location even a larger truck. They said there was no more trucks for that day. What a bunch of bull shit. I want a refund!!!??

Barbarella O. en

Grado:

Chris was super nice, professional and I would definitely rent a UHaul from this location in the future. :)

Danyelle C. en

Grado:

El cliente no dejó un comentario.

Timothy M. en

Grado:

El cliente no dejó un comentario.

Lia C. en

Grado:

They moved my reservation 3 times in a matter of 12 hours and they finally gave this location a few hours before the move. We waited for almost an hour because the person who rents the UHaul out was not in town to help us, but the manger came to the place to help. He was very friendly and helpful. That was the only reason we didn`t cancel the reservation.

Larry O. en

Grado:

Nothing at this location. The employees here were great and really helpful

jessie M. en

Grado:

Staff would not answer questions, when i asked why i was being charged 100$ more than the quote from U-Haul, guy just told me to talk to uhaul. The mileage that was offered to make up for driving 20 miles out of my way was not included, really just an awful experience, staff was obviously stoned. Avoid this location.

Barbara D. en

Grado:

I called the morning I was picking up the truck they were ok said everything was ready to go when we got there they didn’t even have the truck. They eventually did give us a bigger truck for the same price but it was something we didn’t need or want, but were able to work with. So at least they had a truck. Thankfully we were only an hour behind our schedule. The whole experience was just chaotic and stressful.

leslie P. en

Grado:

El cliente no dejó un comentario.

Wesley T. en

Grado:

El cliente no dejó un comentario.

Chyna S. en

Grado:

El cliente no dejó un comentario.

Timothy W. en

Grado:

El cliente no dejó un comentario.

Donna T. en

Grado:

Young man that assisted us was very professional and courteous to us. He is a great asset to your company.

Joanna L. en

Grado:

This is the 2nd time we have made a reservation in the past month and the location was changed on us adding an additional 15+ miles per rental due to it being changed to a further location. We only had this rental for 6 hours and the distance of the changed location was an inconvenience and added charges.

Patricia T. en

Grado:

The address was not the close address original requested and was pretty far away....next time find the closest UHAUL.

Thor H. en

Grado:

The guys at this location were friendly and took care of my drop off quickly. It was raining that day but they let me wait inside for my ride.

Natosha B. en

Grado:

Excellent customer service and fast! Thank you!

Jeffrey G. en

Grado:

Not much you can do. It's located in a garage that has a sign spray painted in graffiti style. The truck was beat to hell, but clean inside. It bounced, it shook, but seemed to be mechanically sound. Only one head light worked, so that limited us to moving in daylight only.

LARRY S. en

Grado:

El cliente no dejó un comentario.

Cassie W. en

Grado:

El cliente no dejó un comentario.

Tasheona C. en

Grado:

Guys that work there nice and friendly

Mark B. en

Grado:

El cliente no dejó un comentario.

Debra H. en

Grado:

El cliente no dejó un comentario.

Sandra A. en

Grado:

El cliente no dejó un comentario.

velvet M. en

Grado:

El cliente no dejó un comentario.

sam G. en

Grado:

These guys are great.