Location was fine but the uninformed cancellations that happened TWICE before this rental was very frustrating. This was the first Uhaul rental I ever had that took practically all evening and I will not be returning to rent from Uhaul.Andres R.
Customer Reviews for MPE Inc
(Distribuidor de U-Haul del vecindario)
Sheridan, AR 72150
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- 5/30/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ross L.
El cliente no dejó un comentario.JOHN C.
El cliente no dejó un comentario.Mike C.
El cliente no dejó un comentario.coleman G.
My only complaint is that your system has check-ins and check-outs of all your equipment and some how it seems your site doesn't know what is available and what isn't. I reserved almost a week out at a location 1-2 blocks from where I needed to be and then the day before pickup I am told I had to drive 30 miles out of my way to pick up at another location and there was nothing closer. Then as I was driving past my destination to head to pick up the truck I see a couple different U-Haul places with several of the very trucks I am now driving 30 miles one way to go get. They gave me miles but that doesn't help a whole lot with gas costs when gas is almost $4 a gallon and the truck is getting at best 10-11 miles per gallon.Travis M.
El cliente no dejó un comentario.Laurie L.
El cliente no dejó un comentario.Travis G.
They were great.Jaime D.
I've dropped off 2 trucks at this location and it is very easy to access and had lots of room to park.DANA H.
Everything was perfect the lady at the Sheridan location was very nice . Honestly I was having a bad day and I was exhausted from moving . I walked in and saw her smiling face and she had a beautiful warm loving welcoming I instantly started to feel better. So on my second day of having the uhaul I started feeling sick so to make a long story short I tested positive for covid. When it was time to return the uhaul I called the drop off location I explained to him that I had covid and I was too sick to drop it off that day I was wanting to know how much would it cost daily if I kept a few days first he told me that he was so sorry that I had covid and he hoped that I felt better soon than he told me that he was going ton pray for me right now and he was gone pray for me before he went to bed. Omg my heart was overflowing with love to make another long story short he told me to leave the key and gas money under the seat and he would be there in 20 minutes to pick it up and he would put the gas in the truck for me and he also said that when I felt better I could come get my change now he was truly angle sent from heaven because he didn't have to do none of that and I let him know that I appreciate him soooo much I told him to keep the change and he refused lol I had to make him keep it lol but I would definitely recommend both places to my friends and familyTONISHA F.
They were courteous and very helpful!!!!Jimmy M.
El cliente no dejó un comentario.LONNIE M.
Very helpful.Jennie S.
I was giving no code to obtain my key for the truck, and was put hours behind on moving. I called the number and was on hold for over 45 minutes before just hanging up. I finally got ahold of a live person thru a chat number on the app. There was cigarette ashes all in the truck and it smelled. I was offered an extra day but didn't need it due to only moving 40 miles away, unable to move all my belongings due to my friends helping only had till 3:30 p.m to help. Drop off location great but I would never recommend that pick up location.Socorro G.
The agent was as courteous and helpful as all the others were and I would recommend this location to anyone needing to rent a U-hall in that area. I did pass along all of the minor issues with the equipment to them and they were interested in taking care of it right away. As always I had a great trip and the equipment worked well for my needs. Gracias.Gene G.
El cliente no dejó un comentario.John C.
El cliente no dejó un comentario.LEE M.
El cliente no dejó un comentario.TODD P.
El cliente no dejó un comentario.MARTHA S.
Location was easy to find but it was after hours when I dropped off. Main parking lot was closed but there was a good parking area across the street where the U-Haul trailers were located.Dana H.
El cliente no dejó un comentario.Richard L.
The woman who works at this location is fast and friendly! I will return to this location for all of my Uhaul needs due to her manner.ROBERT R.
El cliente no dejó un comentario.John R.
Clean vehicles, make the remote pick up procedure more user friendly. Had to have a contact called early in the am, had I known this I would have informed someone. Also the day before my reservation "that I had made monday for a Saturday am pickup " I was called Friday and informed the 15 foot was not available, I was upgraded to a 26 which worked but made the move more difficult as I was moving from one apt to another.Craig G.
El cliente no dejó un comentario.Destiny L.
El cliente no dejó un comentario.Brandon L.
Fast pick up and the rep even hooked my trailer up for me. Great placeJames D.
El cliente no dejó un comentario.Troy D.
I don't think anythingROXANNE H.
El cliente no dejó un comentario.RICKEY D.
El cliente no dejó un comentario.Ted H.
El cliente no dejó un comentario.jimmy M.
El cliente no dejó un comentario.Todd P.
Was told i could rent from this place since they didnt have a large truck for me and i could teturn to a different local uhaul and they would credit some miles since i had to go to. different town to-pick up. i tried to do that but they were going-to charge me doubleSherry G.
El cliente no dejó un comentario.Brian C.
Nice people.Karen F.
Your website was misleading and not thorough allowing the customer to fully document what was needed and the outcomesDENNIS E.
El cliente no dejó un comentario.Donnie P.
Ordered a 10 foot truck weeks in advance, got there to be told they couldn't get any. Blamed it on Uhaul for making my reservation with them, when in fact I made the reservation with them online. With enough advance that if the truck I wanted wasn't there it would be. Never had an issue when David Reynolds was still running his shop. I get there to be told I'm getting a â€œ15 ft for sale truckâ€ at the same price. This truck was disgusting. My left foot was ate up by ants from the nest in the drivers door. The truck smelled of oil, cigarettes and food that was left in it. In the back was multiple U-Haul moving blankets that were wet and mildewed and made the cargo area and my property smell horrible. I will not rent from MPE ever again, I'd rather go to a different location and or competitor to get better service.Ryan T.
There were a couple of amber running lights out on this trailer.Benjamin A.
Make clear to the customer turn in expectations. Fuel guage level, mileage, vehicle condition, cleanliness. Ensure the customer has a copy of the contract in hand that has the fuel level indicated.Marty R.
The trailer came unhooked and messed my bumper upFred S.
El cliente no dejó un comentario.Lewis P.
El cliente no dejó un comentario.elva T.
El cliente no dejó un comentario.Rachel S.
Not sure, the process was really easy! And they were friendly as well.Chris V.
El cliente no dejó un comentario.Sarah E.
El cliente no dejó un comentario.Ross M.
El cliente no dejó un comentario.Leslie H.
Equipment was clean in truck bed but cab was not. It was mechanically questionable to myself. I started out and was glad I purchased the insurance just in case the truck failed. Previously the truck I rented was very nice and newer. The location and people were great it was only equipment issues. The truck made it but suspension was horrible.Donna T.
The workers were extremely helpful and courteous. Wonderful experience!Jerry W.
El cliente no dejó un comentario.Amanda P.
El cliente no dejó un comentario.Andrew N.
They charge me an extra day and I return the truck bf time it was due due to lack of communicationKatie B.
No problems. Excellent service. Highly recommended.Frederic H.
El cliente no dejó un comentario.CYNTHIA K.
El cliente no dejó un comentario.Kerri C.
El cliente no dejó un comentario.robert R.
El cliente no dejó un comentario.Ashley F.
The best location to rent from! I have rented from several locations to transport my merchandise for my store. Friendly professional staff goes the extra mile to help you.Donna T.
Nothing to add. Location and pickup as well as reservation and receipt all went very wellUnistar S.
El cliente no dejó un comentario.tiffany B.
El cliente no dejó un comentario.scott V.
The lot was gated off and I had to park on the side of the road. The number I was told to call rerouted to a fax machine.Helen N.
The 6'x12' enclosed trailer I rented had mud splattered on the front end, There was no jack attached. Myself and an elderly gentleman had to lift it on to the ball of my hitch. When I returned it, I had to lift it off the hitch and let it drop to the ground, hoping it didnt roll forward into my bumper. I inquired about renting an appliance dolly upon picking up the trailer, the owner snapped that I should have rented it online too. I was kind of taken back by what he said. I then opted to purchase a few large boxes to complete my packing. MPE charges $3.00 per box, verse the $1.99 UHAUL shows listed online. I will never rent any UHAUL equipment from MPE Inc again, next time I will travel to UHAUL location even if its out of my way. .Clifton C.
El cliente no dejó un comentario.lori O.
El cliente no dejó un comentario.JOHN G.
Great Service, Lady was very friendly and helpful!!!greg S.
El cliente no dejó un comentario.scott V.
El cliente no dejó un comentario.Kay D.
El cliente no dejó un comentario.vivian A.
El cliente no dejó un comentario.robert R.
El cliente no dejó un comentario.David B.
Easy to work with.Gary G.
They were most helpful in locating a trailer. I can not say enough good things about them. Thanks for an excellent experience.Joseph J.
El cliente no dejó un comentario.Eric P.
El cliente no dejó un comentario.Rebecca M.
After driving in the rain for 5 hours, when we got to our hotel and unloaded our belongings, we realized that everything was soaked from water getting in through the front of the uhaul that was previously damaged.LISA R.
El cliente no dejó un comentario.RANDELL R.
I've rented from this location and dropped off trucks and trailers before. Ross (the owner) was great. I had reserved the truck in advance but didn't realize that I had to enter a confirmation number on the U-Haul website. I showed up the day before I was supposed to pick up the truck. Since Ross hadn't received the confirmation on my end he didn't have the truck at his shop. But he reassured me that he would have it first thing in the morning for me to pick up. Just as he had promised it was there and ready to go! Thanks Ross! I'm sure I'll be doing business with him again in the future!Tonia L.
Perfect size to move daughter back to college. Well worth the money. Being able to drop it off in the college town and not tow back, wonderful! ¡Gracias!Hope E.
El cliente no dejó un comentario.LISA C.
El cliente no dejó un comentario.tim Y.
El cliente no dejó un comentario.Tim E.
El cliente no dejó un comentario.Dan S.
El cliente no dejó un comentario.Amber W.
El cliente no dejó un comentario.terry P.
El cliente no dejó un comentario.SHARITA H.
El cliente no dejó un comentario.Terry M.
El cliente no dejó un comentario.charles C.
El cliente no dejó un comentario.shawn H.
El cliente no dejó un comentario.drew Y.
El cliente no dejó un comentario.alicia C.
El cliente no dejó un comentario.chris C.
Mr. Mote was very helpful and kind. Thank you!George P.
El cliente no dejó un comentario.Joseph S.
MPE didn't have a truck 26' at their location but went out of their way to find us one and went and got it so we could pick it up there in Sheridan instead of Pine Bluff. We had to drive 2 hrs to get to Sheridan to pick up our stuff and didn't want to have to drive 45 more minutes to pick one up in Pine Bluff. I originally schedule this online and Pine Bluff was going to be the closest one to Sheridan. So I cancel that order cause customer service U-haul wouldn't help us at all but we call MPE Inc and they got us one in Sheridan. We really appreciated all their help in getting us one.james K.
Nothing I can recommend to make the experience any better this time. Thanks,bill F.
El cliente no dejó un comentario.William C.