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Eloisa M
Customer Reviews for Move It Storage Jackson Rd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service I would totally recommend this location
CHRISTOPHER HGood customer service 👍👍
Henry NMy second time renting at this location. Fast and easy check in and out. No complaints.
jake bDon’t fucking do hidden charges assholes
Angel TGreat service
Daniel RGreat and clean equipment, will definitely use again for future use. Thank you!!!
AARON GI had excellent service customer service by a young lady name, Samantha. I will come back and use US facility. I’ve been a customer for sometime now and enjoy the treatment and the professionalism of your store. Thank you.
JOEL RNothing, everything was spot on. Great customer service and money was well spent, Thank you for the help. Thank you so much.
Jose SNothing to improve.... all went well. Thank you!
PAMELA DThe gentleman at the front desk was so helpful! Customer service and the Manager as well! Will definitely be using this location in the future
Reva CThe gentleman at the front desk was very warm and friendly. He made everything very simple, and offered suggestions and recommendations for my move. Fantastic service.
JOSE CEmployee was a great help and made me feel welcomed
Anthony RGreat customer service at this location
CESAR CMichael was helpful with completing the contract and also hitching the trailer. The trailer was in good shape and was sufficient for the furniture we moved. The drop off was easy as the location had plenty of parking spaces to leave the trailer.
David FFriendly staff! Would rent again there!
Raul ARude desk employee. You know he hates his job. Do him and yourself a favor and let him go.
Ruben GI don't know if I would or not. I reserved my truck for this location and received a call to pick it up at a different location. I did as I was instructed. The other location told me to return it to them. However, I received 3 calls from this location wanting me to return the truck to them. As a customer, I should not have to deal with the inter-agency competition or whatever it was and feel confusion or pressure during a time that is difficult enough as it is.
Suzanne MAnswer the phone in a timely manner. Be available for customers
Melissa BPerfect in every aspect. Great friendly customer service focus
Kenneth LDropped off after hours. Oringinal address given for drop off is no longer there, business has relocated. I found out only because I called to confirm store hours and was told business had relocated.
Robert MLocation closed when I dropped off my UHaul
Crystal GNothing service was great and friendly. Great pricing and availability.
Carlos TVERY friendly & helpful. I plan on using this location from now on.
FRANK DFrom customer service to the rental experience, was the greatest. Thank you very much for such a great customer service…
Patricia GThe truck had a foul order inside the cab, something was spilled on floor and not cleaned up.
Sandra BQuick and easy rental
Eduardo RThe cleannes of the truck needs improvements. We had to clean everything with lysol wipes and spray because it was dirty and smelled really bad.
Jesmil MEverything was excellent!
ELEAZAR ETruck was in good condition but very dirty from highway miles. Bugs on windshield and all over. Did the job!
CHARLES LExcellent customer service and great equipment.
javier CThank you, Kelly! You were awesome!
CLARISSA VI just wanted to thank Kelly, I think that's her name. She was very attentive, super nice, and gave me great customer service ?? We're very thankful!
YOLANDA VGreat job! Equipment was new and in excellent condition.
Barry REverything was good. Good customer service!! Will use this place again.
Oralia R