There was only one person working the facility (which is a storage facility). She was too busy then couldn't find keys, the truck was parked behind another one and she couldn't locate those keys. Not to mention the truck still had the previous rentals junk in the back and was filthy. The milage wasn't checked, gas wasnt correct. The attendant asked my husband and I to empty out the stuff in the back and put it in their dumpster (I said no, we were already running behind because of her) and then she said "Well I'm not U-Haul, I don't work for them" Absolutely do not recommend this location.Patrick H.
Customer Reviews for Move It Storage Getwell
(Distribuidor de U-Haul del vecindario)
Memphis, TN 38118
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
When I received the truck weed and Ashes dirt was all over the truck this was the worst experience I have ever experienced from U-Haul.The gas hand was almost on E this rating is a neverANGELA R.
The lady was very nice and professional once I picked up the truck forgot her name but will use in the future she made my day .THANK YOU MAMCHRISTOPHER W.
Sending A U-Haul Van To This Location Would Be LovelyBERTRAM B.
El cliente no dejó un comentario.MARTHA M.
El cliente no dejó un comentario.Christina M.
The customer service was awesomeLAWANDA M.
It would be nice if you picked up a truck with a full tank of gas. It can get confusing when you pick up a truck with a quarter of a tank & you have to stop to fill the truck up when you are in a hurry to start loading.Not to mention returning the truck & the drop off location wants more than a quarter of a tank of gas.COLUMBUS C.
Customer Service was great but I was charged over $60 and only went 5 miles. And then I took a picture of the fuel and how it was not full and was charged because it wasn't full. I would not recommend but thanksALAINA B.
El cliente no dejó un comentario.WILLIE M.
Actually have the equipment that you charge me forGrant V.
El cliente no dejó un comentario.EDWARD M.
Very nice peopleDarrin P.
The rear left tire was low on air. The message continued to remain on the dash even though I attempted to fill the air with sufficient air,so there might be a malfunction in the dashboard.KIMBERLY T.
El cliente no dejó un comentario.Monica L.
No improvement needed everything was professionally handle clean vehicle ran perfectly fine no issues during transaction of movement return went perfectly paperwork was presented professionally. Every person in the office work together to to assist me as a familyULRICA M.
Have trick available at the time the customer reserved it for. My location and time was changed at the last minute, after I paid for services.JOHN S.
El cliente no dejó un comentario.Keisha A.
they were very friendly and accompanying. A good experienceMARINA D.
El cliente no dejó un comentario.Trevor F.
I was charged for 2 Dolly's and 2 dozen furniture pads and they were supposed to be in the truck when I picked it up but they weren't. I was not given a refund for the items even though I told them at the counter I never received these.CHRISTOPHER C.