The trailer worked great, it its well used and worn out. 3 rivers broken at the upper left rear corner. The dorwashard to open
Comentarios de los clientes para Move It Self Storage
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Testimonios de clientes recientes de Move It Self Storage
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None at the moment. They should keep on their good work!
Service was satisfactory.
Muy buen servicio los felicito y si ocupo algún otro servicio recurre al mismo gracias
I'm very thankful with the staff, all of them very nice!!!! Helpful at 100%!!!!!! It was my 1st time renting it, but I'm very happy with the service!!!!
Keep up the good work.
Nothing needed
Uhal should have all the vehicles in one location to picked up
Aisha was great to do business with on my U-Haul rental!
Both times I went there the person who took care of me was very courteous and helpful.
At this time do no have any recommendations One very important thing that the person who work with me (Aisha) is a very professional, courteous and explain me and help me with the process. good job
Fast and courteous, completely understood the entire process due to her knowledge. Kudos to a great staff member, an asset not to be overlooked these days.
I had an excellent experience renting your cargo trailer.
Truck was dirty inside
Thank You very nice employees!!!
Assist Custer connect trailer
I scheduled a 10/31 1:30 pm truck pick up but the staff made us wait until 2:25 pm. when i talked to her, she said she was out to lunch and she was by herself. Prior to the pick up time, i alctually called the office at Industrial Drive in McAllen office to be reassured that there will be someone at the office since its Oct 31st. i talked to the woman there but i forgot her name and she assured me that i have a reservation. Still , we waited until 2:25. She reasoned out that she was byherself i told her that had i known she wouldnt be there at 1:30 inwould not have scheduled the pick up. But she answered me arrogantly and said “so did you still wan't to rent the truck?â€. I was very mad when she asked me that but i had no choice but to get the truck.
Limited selection of equipment
Very helpful and explained everything to is.
On local rentals, maybe a couple of miles included would be nice. For example the first 10 or 15 miles included with rental.
Aisha is amazing. VERY professional and knowledgeable.
Include a trailer jack
I had a great experience and felt the staff went above and beyond the call of duty to ensure my safety with inspecting the trailer and my car for transportation.
Awesome service
Great Service!
No comments
The towdally was in good condition I had no problems at all with it. thankyou
Apparently the person who normally works the front was out on vacation. The gentleman behind the desk stated that he only worked in the call center and it was not his job to deal with customers. He was rude and treated customers poorly.
U have great service .I was really satisfied with the way my and my wife were treated and the way he explains everything! Yes I would recommend ur place to anyone who asks! Thank u for ur kindness and for ur services! I can't recall the name of the young man that was there! But let me tell u! He is an excellent worker! Good gentleman!
This location created a horrible situation for me that could have easily been avoided. I want to speak to a regional manager! TODAY! NOW! 956-451-8862
When we arrived with the trailer the convenience store attendant promptly let us know that he wasn't expecting us til the next day. Then had my husband park and unhitch the trailer alone in a parking lot that was on an incline without anything to hold it from rolling out into traffic. I WILL NOT be using this location again. VERY DISAPPOINTED Confused as to why such a location is a drop off location any way.
You need to TERMINATE this site as your U-Haul representative. VERY BAD Experience. Phone's not answered until 10:15 AM, though Ryan said they arrived at 9:45 AM. Their printer was out of ink so Ryan could not print my contract. Fuel level was WRONG on contract - said 3/4 full, but fuel level was 1/16. I got a copy of contract from THIRD UHaul location where I was able to rent dolly and pads.
I was overcharged. They were over hour late getting me my rental and the person there barely spoke english so there was a big communication barrier.
arriba