Customer Reviews for Move It Self Storage Fondren
(Distribuidor de U-Haul del vecindario)

83 comentarios

6450A Spellman Rd   Houston, TX 77096

(713) 535-9745

Location Hours

  • Lun. - vie.: 8:30 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 4/18/2021 - 4/30/2021: cerrado

Services at this Location:

Contáctanos

(713) 535-9745

6450A Spellman Rd
Houston, TX 77096

Services at this Location:

Location Hours

  • Lun. - vie.: 8:30 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 4/18/2021 - 4/30/2021: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great customer service from the manager .

CAMERON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elysabeth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark U. 
Clasificación:
5.0

The phone check in and out application is bullshit. If I have to use my phone every time to check in I will stop renting from Uhaul. The damn software never works properly. We spent a twenty minutes fighting with it today. I spent over half an hour fighting with it the last time I had to check in a truck by phone. Make sure your location managers have the ability to check the trucks in and out locally and manually.

Wynette H. 
Clasificación:
5.0

Well done Very smooth good service

HENRY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Candace W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LELIA LINNET H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica M. 
Clasificación:
5.0

The staff was excellent.

Wynette H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ricardo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arl R. 
Clasificación:
5.0

Keep making us smile and each experience great....I had an amazing experience!!!

Brian S. 
Clasificación:
1.0

Get employee's that will do their job. I showed up at 12 but no one in office. She came from apartment 15 minutes later. She said the truck was rented and was running late. Truck showed up at 1 p.m. Her or customer didn't clean truck. I was paying movers 20 dollars to sit. I only drove 21 miles and added 7,50 in gas. 0ver 3 gallons. I was charged 15 dollars for gas. I will not rent from this location again.

mike H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin S. 
Clasificación:
5.0

You guys were super nice, thank you!

Brandy E. 
Clasificación:
3.0

I had to go to a second location, farther away in the city, to get the 26 foot truck. The second location did not have the furniture wraps I ordered and I had to drive further into the city to get them from a third location. This made me late for the moving help and ruined my attitude.

James A. 
Clasificación:
5.0

N/C

Candis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Telly A. 
Clasificación:
1.0

My understanding was that they were to check out my lights and such as I could not complete the part of the app about my lights. As it was a a holiday the man came over to jump on trailer to make it go on hitch I had to purchase when it did he went in building Then he and woman at desk got in a car and left. It was then that we noticed we had no way to hook up lights to car. We had no way to hook them up. We put hazard lights on the car being towed and hazard lights. From Houston to Cisco Tx.

Virginia F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave S. 
Clasificación:
5.0

Lance was amazing and made the experience very easy

Destiny M. 
Clasificación:
5.0

Only dropped off truck, auto transporter, dollie. No contact with staff

Sharon L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie C. 
Clasificación:
5.0

best dam manager I have ever dealt with. Im a manager myself, this guy was excellent. Man needs a raise.

steve W. 
Clasificación:
3.0

put a key drop off box on the premises....today.

Daniel G. 
Clasificación:
5.0

Excellent Job !!

Charles W. 
Clasificación:
5.0

Nothing!!!!!!

Tina A. 
Clasificación:
5.0

no comment

Charles W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

I had a ball driving that big truck well cleaned and maintained. I was proud to call myself a truck driver of u haul, I love it u haul the best . The service guy he was excellent he help me tremendously.

sandra J. 
Clasificación:
5.0

Friendly, Easy check out

Selena R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamara L. 
Clasificación:
2.0

Guy I talked to was rude and unprofessional.

Jessica D. 
Clasificación:
5.0

Service was great!!! Thanks

Ramell R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daphne B. 
Clasificación:
3.0

Kind of hard to locate

justinian T. 
Clasificación:
3.0

El cliente no dejó un comentario.

ALTON LEE JR D. 
Clasificación:
3.0

This was the second location -- the first one we went to, per our agreement, was closed and there was no truck. the young man at this second location was impressive, In spite of that, there were no supplies, which we had paid for. It was a mess -- not his fault, though. You can get better, more professional franchises. Completely marginal!!

Patricia T. 
Clasificación:
5.0

The reservation, pick up and drop off were a breeze! They emailed me a pick up time but the time did not work for me, I called and they were able to adjust the time and it was easy. Overall, it was a great experience!

Karina R. 
Clasificación:
3.0

I was upset because it said that I drove the truck 49 miles, but I barely left the zip code. I only went a couple of places and they were within 2-4 miles of the location. So I was not very happy about that. When I tried to talk to someone at the regional office, no one would ever pick up and it sent me to a voicemail.

Ashley B. 
Clasificación:
4.0

El cliente no dejó un comentario.

edgardo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIKA A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

The person there where so nice

cletis H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Esther W. 
Clasificación:
4.0

I don't say This litely U haul is very helpful and provide a much needed service to the public,

JAY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda W. 
Clasificación:
4.0

I have no complaints on the Spellman location. My frustration comes with Uhaul. My reservation was moved. Which made it an Inconvenience. Took me out of my way.

LINDA D. 
Clasificación:
3.0

This pickup location was not known until 12 hours before I was supposed to pickup the Uhaul. Fortunately I called the original pickup location. They did not have me in their computer. It took me over 45 minutes with your customer service department to locate the correct pickup location.

Robert B. 
Clasificación:
1.0

Auto transport was drop off but I have no records on their system eventhough I called the storage facility one day before drop off.

RIC D. 
Clasificación:
1.0

No staff onsite when I drop off the Auto Transport.I have no records on thier system eventhough I called one day before drop off.

RIC D. 
Clasificación:
1.0

El cliente no dejó un comentario.

LYNN C. 
Clasificación:
5.0

My booking time was 9 when I reached there , there was a sign come back by 10 I was disappointed but when I visit again the way gentleman was dealing professionally I like it there4 even didn't asked him I visited this location b4 30 min. Overall it was good expreance with rental of uhaul

KASHIF S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicholas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
3.0

Quit and easy access. Everything was explained to me for a better understanding and what could not answered the attendant sought answers. Very good experience.

Shawnta W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MONIQUE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike M. 
Clasificación:
4.0

It was difficult to find the location--I had to call and ask directions (the location listed in Apple maps is incorrect).

ZACH B. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHANIE H. 
Clasificación:
4.0

Van wasn't clean when I picked it up. Inside or out. And I think I should have gotten charged half of what I was projected since I had the van for two days at 100 miles a day.

Rachi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIOKA F. 
Clasificación:
3.0

Did not have all the equipment I needed

NELVEAN M. 
Clasificación:
5.0

Excellent customer service

John P. 
Clasificación:
2.0

After dealing with the corporate U-Haul office to change my contract from a round trip to a one way (excellent service at that location) I was told by the clerk at the desk that he couldn't find it in the computer system. After again contacting corporate and having them talk to him, he found the info in the "notes." He was fine after that.

ROBERT W. 
Clasificación:
1.0

El cliente no dejó un comentario.

CHANTE B. 
Clasificación:
4.0

Nothing much,nice customer care too.

NNEKA I. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO G. 
Clasificación:
5.0

The office staff was EXCELLENT!

Chantee H. 
Clasificación:
5.0

The gentleman was MOST helpful.

RITA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

OGADINMA O. 
Clasificación:
3.0

very efficient and friendly. Thanks a lot!

DEBRA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TEK M. 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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