El cliente no dejó un comentario.Kevin C.
Customer Reviews for Move It Self Storage Edinburg
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
To start off they called an hour before I was to pick up the truck to say they did not have the truck and I could go somewhere else or get a different size truck... I had to wait almost fifteen minutes for someone to come to office.... When we got the truck the guy said it was half full it was 5/8 full.... My daughter dropped something on floor in the cab of the truck and there was pretzels under seat ( we don't eat pretzels) two masks thay were not ours.... Over all very poor.... I had just rented a month ago at a different location and it was awesome.... If this had been my only encounter with your company I would tell people to stay away from U haulCHRISTINA D.
Very awesome workersPETRA C.
El cliente no dejó un comentario.David D.
El cliente no dejó un comentario.CRISTOBAL B.
El cliente no dejó un comentario.Jennifer B.
Make sure to check that the vehicle is clean before is returned my experience was not good , the truck was super dirty even a used face mask was on the seat that I don't want to touch , due to the pandemic we are having.ALEJANDRO C.
Originally assigned to drop truck at 2604 Raul Longoria, San Juan, TX. There is no U-Haul there. (4.5 miles x 2 vehicles) Called location phone # and instructed to drop truck at 300 N McColl, Edinburg, TX. No U-Haul there. (9.2 miles x 2 vehicles) Received text to drop truck at 2400 S Expressway 281, Edinburg, TX. (4.6 miles x 2 vehicles) Received call from "original drop location" in-route asking "thought you were dropping off truck at 300 N McColl". Responded "NO" Dropped off truck at final location. Wasted time and gas (18.3 miles x 2 vehicles) driving all over Hidalgo County just to drop off truck which should have been only 1.7 miles x 2 vehicles. Truly unfair and inconvenient to us. Worst moving experience ever.Marcos B.
1st truck had a dead battery lol. Maintain vehicle before customer arrives ðŸ¤·â€â™€ï¸EDGAR C.
I had to sweep someone else's dirt out of trailer.MOLLY R.
El cliente no dejó un comentario.Arianna A.
Mario was very helpful.Jose G.
Nothing much you have friendly service.David G.
By keeping up the good work there at that location. The person who attended us was very polite.Not like other persons.arturo B.
El cliente no dejó un comentario.Jose Q.
El cliente no dejó un comentario.Oliverio G.
main problem was finding a place to park the truck and the fact truck was due at 8 am, office open at 9 am.ROBERT W.
Friendly people!!WILLY S.
El cliente no dejó un comentario.Santagio B.
El cliente no dejó un comentario.Cristina H.
El cliente no dejó un comentario.Meranda S.
El cliente no dejó un comentario.Kimberly D.
El cliente no dejó un comentario.Jose H.
El cliente no dejó un comentario.Philip P.
El cliente no dejó un comentario.Matthew M.
KEEP UP THE GOOD WORK !!roy R.
El cliente no dejó un comentario.Alfredo C.
everything was great.heriberto R.
El cliente no dejó un comentario.DELMAR EUGENE F.
The strap for the right tire was too short and would not latch on safely need to tow with a tow strap sent pics to the rental location. The location was great in service the equipment i rated poor due to non usabilitySALVADOR L.
El cliente no dejó un comentario.William M.
El cliente no dejó un comentario.salvador M.
Reasonable rental cost and helpful attendant.Adan M.
A Bad Tire was evident, it was quickly replaced with a new Tire. Excellent Service...Adrian T.
El cliente no dejó un comentario.Ray M.
El cliente no dejó un comentario.Thomas B.
Great ExplanationAdrian T.
El cliente no dejó un comentario.Diana P.
El cliente no dejó un comentario.Holly B.
El cliente no dejó un comentario.John G.
El cliente no dejó un comentario.carlos Y.
El cliente no dejó un comentario.Lisa B.
Very satisfied! Easy to use on both ends and the trailer was perfect!Richard D.
El cliente no dejó un comentario.William D.
El cliente no dejó un comentario.Amelia A.
El cliente no dejó un comentario.cinthia A.
Thank you your awesome service. I was very pleased with the excellent service team. In the future I would do business with them again.. Thank you ??Maria C.
El cliente no dejó un comentario.Orlando P.
El cliente no dejó un comentario.Marjorie E.
El cliente no dejó un comentario.Jair A.
Open earlier than 9:00 in the morning.Jose C.
El cliente no dejó un comentario.Jose R.
El cliente no dejó un comentario.Rolando D.
El cliente no dejó un comentario.Leonardo E.
Very friendly and helpful site...I would do business with him again....As a matter of fact, this is my second time with this u-haul unit....MEIA F.
El cliente no dejó un comentario.Marisela C.
Enrique was of great service and helped me adjusted my reservation in a timely manner.Mark F.
the attendant was very knowledgeable and courteous. I will recommend all my friends and nonfriends to that U-Haul office. It was the very first-time i have ever rented a moving truck and i have to say that if I ever move again u-haul well get my business thank you very much for all your help, I know I should be mentioning the gentleman's name that help me but I'm so tired I can't even remember my own daughter's name or mine but please if you can thank him for me please I would really appreciate it his service was excellent he's a good person thank you very much for your attention.Virginia V.
El cliente no dejó un comentario.Bertha M.
Clerk was very very helpful and informative. Very pleased with my experience and would gladly recommend and use agian. Gracias.Enrique M.
Tha parking is to small.Gabriela B.
El cliente no dejó un comentario.Roel B.
Quick and easy transactionEdmundo A.
Make sure that customer receives the agreed upon equipment at the first location and time. So they are not sent to a different location where the equipment wasn't available.Glenn S.
Enrique was awesome!! Great customer service skills, even when busy in the office they manage to take care of you!!PABLO Z.
Fast, professional and courteous service.Adan M.
The gentleman who attended Me was very helpful. He came to my truck with a jack...He lifted trailer of the hitch. He was very courteous and professional.george L.
El cliente no dejó un comentario.elizabeth C.
El cliente no dejó un comentario.leonard G.
El cliente no dejó un comentario.Miguel Z.
El cliente no dejó un comentario.Matthew M.
El cliente no dejó un comentario.Rosendo C.
El cliente no dejó un comentario.Jesus A.
Excellent service...And he checked the rental trailer thought...MEIA F.
Nice gentalmen... thank you!Daryl D.
El cliente no dejó un comentario.Frank R.
El cliente no dejó un comentario.THOMAS S.
El cliente no dejó un comentario.JORGE N.
lease them out like for 6 hours at a little less costArnold S.
El cliente no dejó un comentario.Arnulfo S.
El cliente no dejó un comentario.Alba P.
There was a smooth ride across three states found nothing to complain about.maria O.
Very friendly, helpfulvalery M.
El cliente no dejó un comentario.maribel R.
Pickup and drop off of equipment was easy.maria C.
El cliente no dejó un comentario.Marie S.
Poor equipment No technical support after office hours I ended up not leaving and stayed there overnight then I waited the office staff the following day to come in.Romelito P.
El cliente no dejó un comentario.Janiz A.
El cliente no dejó un comentario.Brad H.
None. Mr. Julian Soto took care of my moving needs professionally even when he was covering the shift for somebody else.Jose B.
El cliente no dejó un comentario.JESSICA T.
El cliente no dejó un comentario.john M.
El cliente no dejó un comentario.Miguel Z.
Do nothing! Excellent Service!!Juan G.
Rented dolly for one day but was charged for 2 days. Requested refund of $7.50 but advised had to contact uhaul HQ because local store not able to refund or reverse overpayment. It's a hassle so have decided to kiss the dough goodbye. Must say the store and employees are polite and efficient but corporate refund policy needs an overhaul.ROBERTO D.
nothing everything was perfectARNULFO G.
Next time when calling to confirm pick up have agent aware on proper time to pick up we were scheduled at 9 am and agent kept telling contract was at 12 noon. Great customer service is the key to keep guest returning to your business.GUADALUPE G.
El cliente no dejó un comentario.Jennifer R.