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DONNA SULLIVAN
Customer Reviews for CubeSmart Self Storage Colorado Springs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My experience was a complete disaster! I arrived early to do the 24/7 share and called prior to make sure the dolly i reserved would be in the truck. I took an uber to the location to pick up the truck. I had to call UHaul customer service multiple times because the app and location were not working. Finally got through all the steps to get the code for the key box. There was no key in the key box and I had movers showing up in 45 mins. UHaul tried contacting the manager and could not get ahold of them. I had to cancel my morning and afternoon movers and pay for another uber back to my house. Aftere contacting Uhaul they said they could have the truck ready for 4pm that day. I had to get another uber back to the location. My afternoon movers were not available and I had to book new movers last minute for twice the price. This situation caused so much more stress and money for my move.
Elizabeth FulsterJUst dropped off in front of the building and checked out with the app
Robert P Lozano