Comentarios del cliente para Mouneh House Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mouneh House Inc

Grado total:

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Ashley W. en

Grado:

Amazing man / customer service

John C. en

Grado:

Gas fee was absurd. I didnt put $5 worth of gas in the truck and they charged me $21 for that. They ripped me off.

Ricardo S. en

Grado:

El cliente no dejó un comentario.

Laura L. en

Grado:

El cliente no dejó un comentario.

Benjamin D. en

Grado:

El cliente no dejó un comentario.

Andorko A. en

Grado:

The place excellent, the costumer service at the store was very good. The problem was w/the reservation w/ call centers.They have no idea of Geographic location, they just wanted to have it done fast, but they booked me to Hamilton, Ohio, USA -instead of Hamilton Ontario Canada. It took me more than 5 persons to be forwarded to and 2x 45 min to change my pick up location to Hamilton Ontario Canada. Finally somebody in Uhaul/Arizona helped me to change my pick up location. Call Centers SUCK!!!!

Reem N. en

Grado:

El cliente no dejó un comentario.

LACEY D. en

Grado:

The truck it’s self was good and clean however the store was unorganized. Only one person knew how to rent out and return the truck so when we rented it he was working (it was pre booked) but it toke 25ish mins to set up cause he kept taking other customers and talking with friends/ answering the phone. He also asked for it to be returned early(which we did) The next day when we returned it 4 hrs early he wasn’t there, and the girl working had no idea what to do. So she called him and he had to come in said 5mins and it toke 10.. then the same thing.. taking other customers that came after first, talking with other people, dealt with a delivery that came in... Over all the rental truck was good however I won’t rent at that location again as it toke way to much time to do. About an hr in total to rent and return , when my brother rented his from the location on Rymal it was just about 15 mins all together (renting and returning)

MANAR W. en

Grado:

El cliente no dejó un comentario.

Amanda P. en

Grado:

El cliente no dejó un comentario.

Sandy B. en

Grado:

I showed up to pick up my truck at 9am and no one was at the location. The sign on the door said opening at 9 and I was forced to call customer support who contacted the owner. The owner did not show up until 930.

LAURA B. en

Grado:

The owners of this Location were very helpful and nice. They were very accommodating to the services we needed. I would recommend this location to anyone and would use this location for any future bookings.

Jeff N. en

Grado:

First, this was not the location that I made my reservation for. I originally booked a location within walking distance of my house, instead I was sent to another location. I requested my booking for 8:30am. The first location I was sent to didn't open until 9:00am at the earliest which is what my confirmation said the day before pick up. A staff member didn't show up until 20 minutes after 9:00am. The convenience store clerk was friendly enough. However the truck itself would not start. It appeared the battery was dead. So Uhaul was contacted and then sent me to this location which the convenience store clerk here was friendly enough but still a hassle and now over an hour and half later than I wanted to move.

Nhat N. en

Grado:

El cliente no dejó un comentario.

Shahira U. en

Grado:

The man running this pick up location is very nice, and very honest. The service is a tad slow however, but I feel this may just be the need to get used to the process as I believe this is a new pick-up location.

Kyle K. en

Grado:

El cliente no dejó un comentario.

Carolyn P. en

Grado:

I was their first customer and they needed a bit of telephone assistance but other than that, they were very friendly, they did a great job. I would definitely go back if I ever need a truck again.

tina O. en

Grado:

El cliente no dejó un comentario.