Customer Reviews for Moulin Rouge Storage
(Distribuidor de U-Haul del vecindario)

692 comentarios

3640 University Center Dr   Las Vegas, NV 89169

(702) 362-7215

Horarios de la ubicación

  • Lun.- dom.: 6:30 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 362-7215

3640 University Center Dr
Las Vegas, NV 89169

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- dom.: 6:30 a. m. - 6 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Bill C. 
Clasificación:
5.0

Very small and not really accessible. Pulled in with a car transport only to find out I had to back into traffic and park trailer in a different lot. That being said, the gentleman that helped me was very nice and helpful and was working very hard to help everyone. I was very impressed with him and his great attitude.

FRANK E. 
Clasificación:
4.0

I paid with my card and the lady there overcharged my card. When I called to let her know she said I reserved things that I didn't. She needs to check her reservations more carefully.

Shewanna T. 
Clasificación:
4.0

Hard to find and no place to drive in and drop off. But good prices.

Kimberly G. 
Clasificación:
5.0

Everything was great!

Craig J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ray P. 
Clasificación:
1.0

Truck was great, pick up location was not where I had been told and terrible location.

Frank M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICA FRANCES S. 
Clasificación:
3.0

I was charged more than my receipt total

Margaret L. 
Clasificación:
3.0

The parking was inadequate and the neighborhood was “rough”. Service was great but because of the location I'd not rent there again.

Carl C. 
Clasificación:
5.0

Good service and good people.

Jesus S. 
Clasificación:
4.0

I have one comment to make ; Ofer was very accommodating when I arrived and there wasn't a vehicle ready for me. I can't thank him enough for making it work!

Nannette M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE LEONARD V. 
Clasificación:
5.0

All acceptable everything was done right very happy 😊

DAVID D. 
Clasificación:
5.0

The staff was professional, friendly and made the experience very smooth for both the pickup and return of the vehicle. Everything was explained clearly with regards to vehicle and the agreement for the rental, including about the fuel level upon the return of the truck. It was a very pleasant experience.

Sean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VIC N. 
Clasificación:
1.0

The truck was disgusting! There was dog vomit, hair, food all through the cab! Thick sticky stuff with matted dog hair all over the floor! We found a pair of shorts, lunch meat packages in the cab. I power washed the cab twice and it still stunk! I made a 2400 mile trip with the windows down the whole way! What really pissed me off is the manager gave me the truck and didn't even say anything until I said the truck stunk and had hair in it! Then he said “ oh yeah, the people who turn it in were disgusting, we tried to clean it” BS .. the people we hired through UHaul found cockroaches in the back of the truck ..NASTY

Robert W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

Great service! I have used many different Uhaul locations and this location has the best customer service.

Daren N. 
Clasificación:
5.0

Staff was very helpful explaining, and helping us offload the vehicles, etc...

MIGUEL F. 
Clasificación:
2.0

El cliente no dejó un comentario.

Anthony D. 
Clasificación:
5.0

Thank you again Ofer. Best service you can get.

Guy O. 
Clasificación:
5.0

This location is a hidden gem! Consistent great service! They definitely take extra care of their vehicles and it is much appreciated!

MILANA J M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Xiao L. 
Clasificación:
2.0

Told them the furniture dolly was broken at the time and was not able use at all and never even gave us a credit. Rental was not due back until Monday morning (11.1) and returned it way early. Not sure why I was charged an additional $12.65 (gas should have been good and the furniture dolly should have covered this as again it was broken).

ARLENE MAY B. 
Clasificación:
4.0

When I tried to return my truck after hours the U-haul application would not let me upload a picture of the mileage and fuel level. I tried about 7 times before finally giving up. Thank you for not charging me $20 for your employee to check me in the next morning. I tried calling the customer service phone number but they said the wait for a call back was about 59 minutes.

RICHARD ALLAN M. 
Clasificación:
5.0

The fellow who served me was super friendly and efficient. Very convenient location to where I live.

Darlene T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

andres S. 
Clasificación:
5.0

The gentlemen we dealt with was phenomenal!. Great customwr service and person in general

Jatina S. 
Clasificación:
4.0

El cliente no dejó un comentario.

david S. 
Clasificación:
5.0

Good experience. No complaints. Very helpful staff.

John K. 
Clasificación:
1.0

They charged me for gas even though I filled it up before drop off

Robert G. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD ALLAN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHNNIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
1.0

El cliente no dejó un comentario.

markasha H. 
Clasificación:
5.0

Nothing I can think of. Great experience and customer service!

Ricardo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose V. 
Clasificación:
5.0

No complaints, service was fast and painless. They did everything right for a smooth in and out experience.

JOSEPH ROBERT D. 
Clasificación:
3.0

Good location

David C. 
Clasificación:
2.0

Employee initially said that i have no reservation. They only acted when i showed them the email with the reservation number

Nathaniel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan W. 
Clasificación:
1.0

I made a reservation for a specific location. After confirmation, that location was changed by you. I was forced to leave my car in the hood where it vandalized. Moreover, there was added miles and gas incurred due to the post confirmation change. Unacceptable

Brian K. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAREN LEE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elad L. 
Clasificación:
3.0

The inside of the truck was filthy. It seemed as if it was never wiped down. Horrible COVID-19 protocols.

JENNIFER JOY J. 
Clasificación:
4.0

I really appreciate uhaul in a pinch Greathouse

TERRY LENARD H. 
Clasificación:
5.0

Agent was super awesome, efficient, courteous and accommodating. Aloha from Hawaii.

Mailelani L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacinto H. 
Clasificación:
5.0

Amazing Would come back again

KINDRED MEADOW W. 
Clasificación:
5.0

The owner/Mgr was very helpful and accommodating. I know where I'll be renting my next uhaul from him for sure!

LUIZ S. 
Clasificación:
5.0

I went there the service was excellent

Peter K. 
Clasificación:
5.0

Best service in Las Vegas

Jesus S. 
Clasificación:
2.0

El cliente no dejó un comentario.

SHAHZEB HUSAIN G. 
Clasificación:
3.0

This location was 10 miles from where my auto transport pickup was. Not what I reserved for. I had to drop my car at the transport location and Uber to the truck pickup location. When I got back to the transport location they did not know how to hook up the transport and load the vehicle. Totally unacceptable.

Timothy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDEN CHASE B. 
Clasificación:
5.0

Nice people to deal with,very helpful!

Lieh H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph T. 
Clasificación:
1.0

This was my first time using a hitch I called to see what's the place open , The young lady told me they didn't close until 8 PM I got there at 7:00 PM no one was there so I went to security guard came by I asked him what am I supposed to do because I have a hitch and it needs to be lifted off my car. Yeah a long story short no one was there to get the hitch off my car and when the security guard called his manager they told him to tell me that I need to take it off myself because they don't do that there this location and I had to ask someone else to help me take it off the car well and doing so because I couldn't keep his hitch that my car was damaged in the process it shipped a little plastic piece off of my car. Because I will never ever rent U-Haul Nora well I'll tell a friend to use U-Haul. This experience has been really bad for me and even when I talk to the customer service lady I explain to her what was going on.

HARLETTE M. 
Clasificación:
5.0

This U-Haul is the best GUARANTEED!

Jesus S. 
Clasificación:
5.0

Be courteous and continue helping. Thanks so much for helping us. First time driving pick-up truck. A great feeling! Made me very comfortable with their greeting. I've already recommended some folks. Have a great day!

Nicole L. 
Clasificación:
1.0

The truck was never cleaned. There were 3 big pools of a very sticky material in the truck. The blankets were never cleaned. It turned out they were FULL of clay and dirt and ended up in our living room. When I called back to make it aware there was absolutely no care, said it was the process and NO CUSTOMER SERVICE. I attempted to call the main number and the automated computer said the wait time to speak to someone would be 53 minutes. BUYER BEWARE OF LACK OF ANY CUSTOMER SERVICE

Ira G. 
Clasificación:
5.0

Thank you again Ofer for your fantastic customer service and the greatest of attitudes.

Guy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MISHARI H. 
Clasificación:
5.0

Fantastic customer service, very easy self drop off !

Leroy H. 
Clasificación:
2.0

El cliente no dejó un comentario.

ROBERT N. 
Clasificación:
5.0

Best U-Haul service in Las Vegas

Jesus S. 
Clasificación:
5.0

Maybe a little faster

Shawn K. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard B. 
Clasificación:
5.0

went above and beyond thanks for the professional service

SHAWN L. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAISY MAE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ray P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Howard B. 
Clasificación:
5.0

The manager whose name is Ofer, again provided great customer service starting out with a friendly good evening and an ice cold bottle of water. Ofer made the process of renting quick and easy. I always rent from here rather than anywhere else hands down.

Guy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE A F. 
Clasificación:
5.0

Another great rental excellent prompt service.

Guy O. 
Clasificación:
5.0

Excellent experience. No complaints

Rhonda S. 
Clasificación:
5.0

The Service was fantastic! Got in and felt welcome! Friendly staff...took the time to go thru information and payment! Enjoy the extra help in getting me a extend day!!! I highly recommend Moulin Rouge Storage Place for UHAUL Pickup!!! 10 Stars!!!!

Stephanie L. 
Clasificación:
5.0

This is the best customer service uhaul location ever

Nancy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHOICHI S. 
Clasificación:
5.0

Fantastic service again.

Guy O. 
Clasificación:
5.0

Representative of U-Haul is on premises, very fast and friendly customer service. Love the place. Would recommend to anyone hauling a house load or just a simple mattress!

Andrea G. 
Clasificación:
5.0

El cliente no dejó un comentario.

dillon K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry R. 
Clasificación:
1.0

El cliente no dejó un comentario.

JULIAN DARIUS J. 
Clasificación:
3.0

I selected a different pick up locations was not notified of the change until the day before my pick up. This location was also alot hurther than the pick up location I originally requested.

Timothu V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cartez W. 
Clasificación:
3.0

I went over a few miles from the original 20 I told them I would drive. When I returned the truck I told them I went over a few but the reason a went over a few was because when I was on the freeway, the side mirror kept moving and I could see anything to my right and I was afraid I would hit someone trying to move right. From then on I only used surface streets and that caused the additional mileage. Not only that, that truck was empty and I was told that if I left put fuel and left it at 1/4 tank I would be credited $38.50, I left it more at 3/8 and got the $38.50 but I still got charge for the few miles extra.

George H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ray P. 
Clasificación:
5.0

Moulin Rouge Storage is an excellent ambassador for U-Haul. They picked us up at the airport free of charge and would not accept a tip. They went through great lengths to get us our truck and auto transport. We initially thought we would have to go to two separate locations to get both items but they personally pulled it together.

James H. 
Clasificación:
5.0

The truck that I used the middle council was dirty like the user before spilled juice in the ucup holders. I cleaned it. This is still my top place that meet my need to rent a truck from. Hands down !

Letish K. 
Clasificación:
5.0

The best service.

Jesus S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Letish K. 
Clasificación:
5.0

This place, the staff, are consistent on greeting you with energy and happiness, getting your U-Haul quickly and just professional. This is my number one spot in all of Las Vegas to rent a U-Haul.

GUY WENDELL O. 
Clasificación:
3.0

I was a little lost of where to go. There were more water fill stations then signs of what to do. I did find a door bell after I spoke with an employee who was very professional. A larger sign near the door bell may be needed like "ring me and wait here!".

Simon K. 
Clasificación:
5.0

This is a very small location without an actual office. Admittedly it's not the best area of town and initially looks very sketchy. I stood outside for a bit when a masked person came to the gate. He asked for my information and went to get my moving van. While he was doing so I received a message from Uhaul and answered the questions asked. It wasn't long before he pulled up with the vehicle. I have to say this gentleman was extremely friendly and pleasant to deal with. I was very impressed with how kind he was. When I dropped off the vehicle the next day, despite how busy he was, he remained the perfect customer service agent. He was just such a joy!! I'm not looking to move for some time, but I will definitely be happy to come here again.

Melissa L. 
Clasificación:
5.0

Nothing!

RAMON ANTONIO V. 
No se han enviado comentarios para esta ubicación.

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