Truck was fine. Service was terrible. The owner was rude and a jerkâ€¦when I returned the track he told me t to Move it as if I were a 6 year old kid. He said â€œyou will move the truck nowâ€ He didn't even want to bother with me and he seemed upset because I was waiting for a few minutes to return the track on time but Noone was around so I started calling for service. I almost lost it when he said that but wanted to be professional Never going back there again and I live I townâ€¦many others will now my experienceGeorge P.
Customer Reviews for Motuzas Automotive
(Distribuidor de U-Haul del vecindario)
Upton, MA 01568
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb. - dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The uhaul we rented had a starter issue. We got it to my house and loaded it and then we went to move the stuff and the Uhaul would not start. We jumped it and then realized it was the starter. We tapped the starter and got the truck to start. We drove to the destination and then unloaded. When we went to leave, it would not start. So back to crawling under to tap the starter and get it to work. We decide to return early and do the rest of the move Sat morning with friend's trucks. It was not an enjoyable experience. I am not sure if I would recommend Uhaul anymore to people as this is the second bad experience in the last year.Terry G.
Nothing everything was greatDENNIS F.
Customer did not leave a comment.Danielle S.
Excellent all around!!!DAVID A.
Awesome experience!Rose F.
Customer did not leave a comment.Robert H.
Customer did not leave a comment.MICHAEL S.
Customer did not leave a comment.CARRIE F.
Customer did not leave a comment.GLENN H.
Discuss the drop off policyROBYN S.
Customer did not leave a comment.Christopher D.
Customer did not leave a comment.JAMES W.
Customer did not leave a comment.MICHAEL O.
I loved how big the van was and its ability to fit the 1955 Bell and Howell vintage phonebooth I needed to transport. Thank youRobert T.
Customer did not leave a comment.DEAN C.
Bobby was more than helpful, and quickly revised my dropoff location at my request. Great guy, quick and easy transaction. Would recommend to anyone!KEVIN G.
Customer did not leave a comment.DANIEL W.
As always Bob was spot on...Steve L.
The location did not properly setup the truck for self-pickup. I had to call customer service, who transferred me to a different truck on the lot that was setup. I was on hold in the parking lot for over 30 minutes.Zackary R.
Keep up the good work...DANIEL P.
Customer did not leave a comment.RAQUEL C.
Very easy check in and outRichard Z.
Easy pickup and van was perfect for what we needed.Patrick S.
Customer did not leave a comment.MELISSA B.
Customer did not leave a comment.GREGORY D.
Customer did not leave a comment.John P.
Customer did not leave a comment.ROBERT M.
I would absolutely recommend this u-haul place. They made it so easy. Very nice people.LINDA J.
Customer did not leave a comment.Joe A.
Customer did not leave a comment.Robert C.
The service was awesome. Bob was working on my car and offered me a Uhaul van for the day while he repaired my car. It worked out great and it was much less than a rental car. Thank you!MARTIN F.
Customer did not leave a comment.Henry V.
Customer did not leave a comment.Judy C.
Customer did not leave a comment.ROSE B.
I prepaid for boxes and forgot to take them when I picked up the UHaul. I forgot to call and just got an email that I'm being refunded for the boxes I didn't pick up. Thank you for noticing and refunding me before I even had to call, I really appreciate it!Sarah B.
Customer did not leave a comment.JULIE R.
Customer did not leave a comment.THOMAS G.
Friendly professional serviceBRENDA M.
I was in and out with the trailer attached in under 15 minutes.MICHAEL O.
Customer did not leave a comment.Sara R.
Customer did not leave a comment.Alyson H.
Customer did not leave a comment.Matthew T.
Customer did not leave a comment.ARTHUR P.
Customer did not leave a comment.ANA R.
Everything was perfect. No complaints. Thank you so much.PAULETTE M.
Customer did not leave a comment.Gordon S.
Customer did not leave a comment.NICHOLAS W.
The man never showed us how to open the back door. The mirrors had to be adjusted by hand and it was difficult for one person. The inside of the truck was dirty. There were no trash. However a big handwritten nasty note to pick up you cups water bottles etc ir they slap $100. Fee on you.The cup holder was yucky. The door inside handles and arm rest were visibly dirty we used our own wipes to clean the. You could tellDEBORAH F.
Customer did not leave a comment.ERIC D.
Customer did not leave a comment.ROBERTP W.
Customer did not leave a comment.ANTHONY B.
Very friendly place!DONIZETE D.
Customer did not leave a comment.Laura G.
They had everything I needed to tow my trailer. Very Knowledgeable.ROBERT M.
Bob noticed the drop on my hitch being low. He said I needed a straight connector for my ball. He did not have one. Once loaded the trailer was 5/8â€ off the ground. Every bump in the road sounded like a collision. With the worry of the affects on my car and transmission, we called I haul in MD and they referred us to Patrick at Aberdeen Auto Care. He couldn't believe we were allowed to pull out of the lot like that. He spun the hitch around and we were on our way. Smooth driving the rest of the way. I hope my car is ok!DEAN C.
Customer did not leave a comment.Christopher B.
The mobile check in and check was painful. Difficult and time consumingJoseph M.
Customer did not leave a comment.CELIO D.
Customer did not leave a comment.Charles S.
Customer did not leave a comment.Brian T.
I needed a van for 1 hr to pickup a brand new hutch I had made I went from Upton to Mendon back to Milford then write back to the uhaul in Upton and total price was $58.00. What happened to $20.00 for the day. I think this is a scam by uhaul to take your money.JOHN A.
requested no insurance, but was charged for it anywayMatthew S.
Moving to a new state and not knowing our way around our drop off was made very easy and again we were met with a friendly face. Kindness goes a long way these days and we are grateful. THANK YOU UHAUL!!Christina C.
Customer did not leave a comment.Robert G.
Customer did not leave a comment.ROSEMARY L.
Customer did not leave a comment.BILLY M.
Maybe have the gas tank full when picking up. Mine had a quarter tank. Thank youNicole D.
The Upton MA location was convenient and the service excellentDANIEL B.
My experience with Uhaul exceeded any expectations. Upon my arrival, I was greeted by a knowledgeable and friendly person who took the time to assess my needs and picked the perfect truck for my objective. I will be a return customer!HARRY S.
I was very satisfied. Very highly recommended.ROSEMARY L.
Customer did not leave a comment.ANTHONY M.
Easy to get in and get out. Done with quick pre-inspection. Motorcycle trail is clean and well lighting. Quick drop off.KENNETH O.
Really appreciated the flexibility from the staff in meeting our needs! Very friendly and helpful!DALE F.
Your doing fine!DONALD H.
Customer did not leave a comment.KEVIN D.
Great place for what you need. Customer service was awesome. ðŸ˜PATRICK O.
Customer did not leave a comment.CARRIE H.
Good experiencePAUL R.
Truck had no gas when picked up nor did it had windshield fluid as the windshield was so dirty that you could see too good of them.Melissa S.
There was broken glass in the back and falls finger nails on the floor. The trolley and sheets I ordered were not there and there was about an inch of ice in the windscreen that took an age to clear, also on the cab roof. It wouldn't have taken much for someone to just start it up and clear the screen.NEIL P.
very easy to work with and truck was perfect for my needs.John K.
Customer did not leave a comment.MARK B.
Customer did not leave a comment.Thomas M.
Customer did not leave a comment.Matthew A.
Customer did not leave a comment.DAWN G.
Customer did not leave a comment.Kent M.
Customer did not leave a comment.Donald H.
Customer did not leave a comment.BRUCE G.
Customer did not leave a comment.johnney J.
Friendly and professionalBEN T.
Great service, thank you Bob.MICHAEL E.
The van we rented was perfect for our needs. We are always happy to do business with this agency.Karen W.
Bob was very pleasant, helpful and informative making the process very simple. The van was exactly what was needed and worked out well.RICHARD H.
Customer did not leave a comment.Milagro S.
Great host. Good equipment.Frederick P.
Customer did not leave a comment.KENNETH O.
Customer did not leave a comment.Steven S.
We are in the middle of a pandemic, which has killed a close friend of mine. The men working in this establishment had on NO masks and did not socially distance, while FAKE fox news played loudly on an oversized tv. Poorly done, Uhaul.Tristan H.
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