Comentarios de los clientes para Motorsports Warehouse Distributors LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Motorsports Warehouse Distributors LLC

Clasificación general:

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Michael S.
Clasificación:

Quick service. Clean and organized location.

Don B.
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El cliente no dejó un comentario.

DAVID H.
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A very good experience nicest guys ever thank you

dennis M.
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Nothing

Weston R.
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El cliente no dejó un comentario.

JOHN P.
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El cliente no dejó un comentario.

Chris B.
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changed drop off location 3 times. Extremely frustrating

TERESA T.
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El cliente no dejó un comentario.

Kelly P.
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Was told that my pick up location would be local and had to go 40 plus miles to pick up the rental and was informed that the extra miles and night were taken care of. I went to turn in the rental and was informed that I went over the miles when I only went from A to B and was being charged for an extra night, this wasn't cool and had to go through the process of fixing this situation a operator had put me in. I normally go through Penske and looks as if I should of this time as well

RYAN W.
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El cliente no dejó un comentario.

Steve K.
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El cliente no dejó un comentario.

David M.
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I reserved a pick up & found out when I arrived there wasn't one at that location. I was NOT happy, but had to use the van available. It worked out but would have been easier with PU.

Jonie W.
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12 when you drive 2 hours expecting to pick up a trailer and you get there and the trailer is not there and then they want you to drive another 40 minutes to get the trailer a little ridiculous

Amy L.
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El cliente no dejó un comentario.

Curtis H.
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El cliente no dejó un comentario.

Ken T.
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El cliente no dejó un comentario.

Danny G.
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El cliente no dejó un comentario.

LUKE A.
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El cliente no dejó un comentario.

Teresa S.
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This location saved us! I had reserved a trailer at the Ames location and they called the day before to tell me they didn't have my trailer!

leighton S.
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Used app to save time. Took half hour to get to part where I can get keys, then had to go inside and wait in line to get them. Information on truck was incorrect. App only took selfies so could use to load good pics. Milage wrong, wouldn't upload pic to correct it. App closed and I was forced to call and wait on phone to get things fixed. Took an hour just to check out the truck. Never had a slower experience ever.

LUKE H.
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El cliente no dejó un comentario.

April D.
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El cliente no dejó un comentario.

Eugene Z.
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Second time dropping off at this location. First time was during normal hours and staff was excellent. This time was after hours, but facility was clean and well lit.

Eugene Z.
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Very helpful on check in.

Jason H.
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I WAS TO DROP OFF TRAILER IN AMES IOWA I HAD TO TRAVEL 26 MILES OUT OF MY WAY TO DROP TRAILER KIND OF DISAPPOINTED

GERALD F.
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El cliente no dejó un comentario.

Linda R.
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Worry more about your customers that are waiting at the store. It took over about hour and a half from the time I arrived till I left.

Terry G.
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El cliente no dejó un comentario.

Jason S.
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El cliente no dejó un comentario.

russell G.
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El cliente no dejó un comentario.

Michael G.
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This whole process was horrible. You hired racist people and the worse customer service. We are looking into legal action against you and your employee. This is not over

James B.
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El cliente no dejó un comentario.

Jeff L.
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El cliente no dejó un comentario.

erica W.
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Let people pay with cash or at least notify them that they can't.

randy C.
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El cliente no dejó un comentario.

Randy T.
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They were more interested in their other business and not dealing with u-haul customers

Richard W.
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It was my drop off point and it looked like it was cared for as the out side was well clean. Stoped off after hours and drop off key box was well located at door.

Randy R.
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Quick and easy return.

Donna B.
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El cliente no dejó un comentario.

GUILHERME R.
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Representative was incredibly helpful, ensuring I was setup correctly and ready to begin my long move.

ylonda G.
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El cliente no dejó un comentario.

RONALD V.
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El cliente no dejó un comentario.

Harold N.
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El cliente no dejó un comentario.

Sireena F.
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N/A

Leanne H.
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El cliente no dejó un comentario.

marlene G.
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Pick up was extremely S-L-O-W. Staff not attentive to customer needs. No padlock offered or available.

Marilyn K.
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El cliente no dejó un comentario.

deborah S.
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Truck was not ready. Had to wait over an hour. Truck smelled of cigarettes.

Donald W.
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El cliente no dejó un comentario.

Bill G.
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El cliente no dejó un comentario.

lyle R.
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the trailer really needs to have a jack on it. the hitch is barely liftable when the trailer is empty let alone if it is loaded and you need to unhook for what ever reason.

Todd K.
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This is not a customer service issue. I had a great expenence The only negative was that the truck did not have tie-down point on the floor and cause extra time to secure the load. The load was never that secure without the floor. I will not rent another truck without these secure point on the floor.

autumn K.
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El cliente no dejó un comentario.

Barry S.
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Trailer worked well so much easier having local drop off and pick upmlocations

Jeremy S.
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El cliente no dejó un comentario.

robert B.
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This truck should not have even been rented what a piece of crap reserved a 20' truck and was given a 15' instead which made for more mileage and more work. This is the second time I've not been given what was reserved and will drive further to rent a Penske or Budget which I will be doing in about 6 months. Very disappointed and will surely spread the word

Brad R.
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El cliente no dejó un comentario.

Laurie M.
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At least clean the windows.

Natasha J.
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El cliente no dejó un comentario.

Julie S.
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More interaction by staff. Truck did not shift into gears well at all.

Amee K.
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El cliente no dejó un comentario.

Dennis C.
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El cliente no dejó un comentario.

Matt S.
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Great customer service and friendly staff. I would use them again for sure

Mark B.
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Trailer ran great. Very good service.

Scott J.
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El cliente no dejó un comentario.

Karen C.
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Closed.

Pam B.
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El cliente no dejó un comentario.

Krista D.
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El cliente no dejó un comentario.

Mark S.
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El cliente no dejó un comentario.

Mark N.
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The staff is professional, friendly, helpful!

Jennifer W.
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Very easy to find. Very nice.

Stephen B.
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El cliente no dejó un comentario.

Patty K.
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El cliente no dejó un comentario.

Jimmatta P.
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El cliente no dejó un comentario.

Rick A.
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El cliente no dejó un comentario.

Brian W.
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El cliente no dejó un comentario.

mary L.
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El cliente no dejó un comentario.

Rachelle H.
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El cliente no dejó un comentario.

lisa A.
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Great guys! We were in and out quickly.

Mohammed A.
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El cliente no dejó un comentario.

Joseph B.
Clasificación:

The service was great, I did the pre-pick up on-line and I was in and out in about 10 minutes. The trailer pulled well loaded, but when was unloaded seemed to buck a little with bumps in road but is understandable. I will use again when needed, price was good on for returning where you rent from but was not cost effective to drop at destination location.

Mike K.
Clasificación:

Great location, excellent staff.

Debra A.
Clasificación:

El cliente no dejó un comentario.

Angelica D.
Clasificación:

The staff was friendly and helpful, and the process was quick and easy. We were hoping to pick up our truck in Ames, IA instead of Boone, IA, but U-Haul did credit us miles for the drive back to Ames, IA. So all in all, a pleasant experience.

Dylan L.
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El cliente no dejó un comentario.

Nicole B.
Clasificación:

El cliente no dejó un comentario.

Tanya C.
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Austin was exceptionally helpful. Online reservation worked perfectly.

Joseph C.
Clasificación:

Nothing wrong with the Boone location itself, however, I made a confirmed reservation for a 26 foot truck -one way to the Minneapolis area 3 weeks in advance to be picked up in Des Moines Iowa. 2 Days prior to our pick-up date I was notified that there would not be a truck available in Des Moines, that we would have to pick up in Boone, Iowa, approx. an hour away. This added 2 additional hours during a hectic moving weekend. It would be nice if the reservations were guaranteed which they are not. Uhaul only says they will try to make a truck available on the reserved date. Trying to make a truck available is not something I would want to Bank on in the future. For this reason only, not sure if I would use Uhaul again. Otherwise, everything about the truck and pick-up and return facilities were outstanding.

Regina H.
Clasificación:

El cliente no dejó un comentario.

Tyler P.
Clasificación:

I really liked the after hours pickup system using the app. Very convenient. The lock box when I picked up the key to the truck wasn't locked, the numbers were already coded so anyone could open it. The return key drop box was opened and wouldn't have protected the key had I needed to do after hours return.

Mark W.
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The steering wheel was off center, but otherwise there were no issues with the truck and it operated well.

Todd H.
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El cliente no dejó un comentario.

Jon B.
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Be sure to open on time for the pickup appointment

David L.
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Home town goodness!

Steve T.
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The main dispatcher needs to call and leave messages when there is an issue with the timing of the rental. I arrived to find my trailer had not yet arrived. The staff at the location went over and above to meet my needs knowing I had not been made aware of the situation. My rating is for the folks in Boone, IA more than it is for U-Haul. U-Haul did provide me with an outstanding discount to make up for the time loss.

Jeremy C.
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El cliente no dejó un comentario.

Samantha D.
Clasificación:

There was about 5 guys there but only 1 could do anything and the other ones were just standing around. It took about an hour to get the trailer that I reserved. The guy wasn't overly friendly but wasn't rude either. Overall, I got what I needed and everything worked it.

TAMMY C.
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It was disappointing that there was not a truck available in Fort Dodge and we had to drive 2 hours round trip to pick the truck up in Boone.

Amanda H.
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I had to travel extra 20 miles each way. Instead of getting something from GRand Junction. You have a grand Junction location.

Rajnikant S.
Clasificación:

Charged for cleaning (when truck wasn't dirty). Then was told multiple wrong information about rental process making moving a horrible experience. I will never use U-Haul again after this. Would never recommend.

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