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Thimas S.
Customer Reviews for Motorhead
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Excellent service. Great people to deal with. Have rented there quit a few times and always clean equipment and prompt and friendly service.
Motor H.Absolutely the nicest and easiest service I've experienced while setting the rental pickup and drop-off.
Kevin E.I was very happy with the experience and would choose the location in the future when I need to (and I will need to!).
Darren B.Always a pleasure to deal with people who know their business and treat customers well.
Michael R.Very helpful and nice.
Debra M.Tammy is wonderful. She and her husband are fantastic. Recommend them to anyone looking for a uhaul rental. I have used them three times and each time she has an awesome attitude and she always over delivers and under promises.
Ralph Stephen N.No one was around after 4:00pm gates were wide open the supposedly needed this size trailer but they seemed to have quite a few of them on hand. I hurried to get there before 5:00pm the same day of the rental.
NICHOLAS B.This location was fine, but Eddie Hair (the original location I was supposed to pick up from) made me drive 30 miles out of my way because the dolly they had reserved for me had not been returned. Although they had a dolly available, I could not have it because it was promised to someone else. This was completely unacceptable.
Peter B.Great experience. Nice people to deal with.
JEANNE I.We have rented there several times and equipment and service is always excellent.
stephen C.No one was there to help with turning the trailer back.
Douglas W.The woman at this place was very friendly & knew what she was doing. Everything was ready on time. A good experience.
KATHY C.Was not my initial location request- ended up having to go 25 miles to pick up the truck I needed. Second straight time that I rented from uHaul
William B.It was very expensive. It was close to $300 for us to have it Friday to Sunday and drive it to Knoxville and back.
Mark B.Don't send the customer to locations that are not in business , have been closed for years or just won't take the trailer . Totally disfunctional operation starting at the top.
MICHAEL W.What a truly lovely experience all around and a really nice surprise to rent from people who went out of their way to be friendly and helpful. Really appreciated the pod being available at the location where I rented the truck, and realize this was extra work for management to make happen. It minimized the anxiety of the rental for sure. Thank you!!
SARAH O.Wipers were worn out on the truck and brake lights we only partially working.
Centrus E.Very good 👍 talk the customer very great
sadiki K.Jeanne Irving did a marvelous job in correcting error with my order. Very pleased with Motörhead location and service.
SHARON D.Truck was nasty, smelled like beer, had to wash the windows to be able to make 150 mile trip. Truck would be very dangerous to drive for inexperienced driver, poor steering and suspension. Have rented many times and will again, however this was a very poor experience.
Stanley H.Great service and friendly.
Jayne P.Wave the deposit when it's an issue on your end and can't process electronic payment!!
Tom M.Genie and Dave are sweet people and they were great to rent a Uhaul truck for our local move. We had called 10 other locations prior to calling Motörhead, but all of them had no trucks, but Genie had a 26 footer and saved the day. The truck was clean on the inside and they even sprayed it down with Lysol too. Outside of thrum being friendly and knowledgeable about their rentals and Uhaul in general, I really like that they don't overbook their trucks like just about all Uhaul locations do, so when Genie says they have a truck for you, they actually have the truck for you. I would highly recommend Motörhead for Uhaul rentals, and if you are not in a hurry, take some time to talk to Genie and Dave because they are just really good people. Thank you Genie and Dave!!
Brandon F.I would recommend Motörhead to everyone. Very pleasant experience. Their knowledge, and professionalism had me hooked up, and on the go in no time.
Dennis C.The owners of this location were wonderful to work with and extremely helpful, although they were very limited by Uhaul in how they could help us. It brought me piece of mind though that they planned to down the truck that was rented to us by another location as it was extremely unsafe.
BRUCE M.No improvements needed. Had a great experience.
Linda R.The lady was very helpful and friendly. She eased my mind
Georgia T.Terrific experience renting a trailer for motorcycle transport from this location. Jeanne was friendly, knowledgeable and extremely helpful in all respects. Thank you for making it such a hassle-free experience!
Jeff A.The location is clean, but not inviting. The entrance could be more clearly marked.
Gavin S.I dropped off at a different location.
Alan R.I would honesty rather you guys allow the $25 for cleaning and sweeping to be taken off of the final price before drop off. I'm worried I will not get that back due to the gentleman being very kind but quick in checking me out.. I also believe you should most definitely put the tax rates on the website/app.. this caused me to go over on budget and gas on my credit card.
Isaiah J. S.Jean was extremely helpful and pleasant!
Robert J.Very professional
joel G.I feel like it was a bit overpriced. I know everyone is trying to make up for lost time from the virus but holy smokes 400 bucks for a three day rental over the weekend. I could have rented from enterprise for that much.
Vincent T.Jeanne was great to work with. Made the moving stress a little more bearable. Very kind lady.
Chris F.Honestly, keep up the great work!
Scott M.Very friendly and the trucks were clean and in very good shape. A++
DAVID S.Truck was ready. Representatives were friendly, explained aspects of the unit, and were efficient.
Carla B.Great people at MotorHead.
Steve D.The lady that was there was very professional very polite and wonderful to deal with
Terry B.They were wonderful and understanding when I had to extend my reservation at the last minute.
Ashley K.They answered all our questions by phone and made drop off super easy. ¡Gracias!
julie S.Everything was great ! Even had a truck available on short notice.
Edward P.Nothing at this time. Jeanne the service agent was most professional and courteous.
Raymond F.Great experience, great customer service.
Terry S.Easy to work with and clean uhaul
Tonia M.Nothing, everything was perfect. Very nice friendly people.
BOBBY H.Nice office staff....
James L.