Customer Reviews for Mosab Tropical Food Mart
(U-Haul Neighborhood Dealer)

457 reviews

4434 Austell Powder Springs Rd   Powder Springs, GA 30127

(678) 274-6605

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: 2 pm–6 pm

Services at this Location:

Contact Us

(678) 274-6605

4434 Austell Powder Springs Rd
Powder Springs, GA 30127

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: 2 pm–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

We wanted to change the location but I couldn’t. Uhaul should take in consideration to leave the truck in another location if issues arise at the end.

Jorge Cuellar 
Rating:
5.0

Everything was smooth.

Anetrice Rogers 
Rating:
5.0

Customer did not leave a comment.

Jesse Jones 
Rating:
1.0

They were people that don’t care about customers, I have used this service several times and I never got so many problems. I’ll never come back to this location. I never had a worst experience

LEIDY MARIN LOPEZ 
Rating:
5.0

Customer did not leave a comment.

Dorie Shaw 
Rating:
5.0

Customer did not leave a comment.

Jane Agarry 
Rating:
5.0

Customer did not leave a comment.

TaRan Wilson 
Rating:
3.0

Location needs more lighting outside a bit scary picking up and dropping off

Kanita Dubose 
Rating:
5.0

Customer did not leave a comment.

PAULETTE LESLIE 
Rating:
5.0

Employees was super nice and vehicle was very clean.

Tyrone Cowans 
Rating:
3.0

Being friendly is an asset.

Shequeta Bryant 
Rating:
5.0

Although this was a sublet U Haul location, the service was absolutely perfect. Very punctual guy at the counter and he was fast. I really appreciate it when businesses can operate in order without attitude and dismay. Keep up the great work!

Darrell Maddox 
Rating:
4.0

Customer did not leave a comment.

Terry McLeod 
Rating:
2.0

Customer did not leave a comment.

Rahshad Cabassa 
Rating:
5.0

Customer did not leave a comment.

Amarie Thomas-Brown 
Rating:
5.0

Customer did not leave a comment.

ahmad rammouni 
Rating:
5.0

Customer did not leave a comment.

Jessica Foreman 
Rating:
5.0

Customer did not leave a comment.

Autumn Barnes 
Rating:
3.0

Customer did not leave a comment.

Jasmine Jenkins 
Rating:
3.0

Customer did not leave a comment.

SHULANDA LAMBERT 
Rating:
5.0

Customer did not leave a comment.

Craig Pyrtle 
Rating:
3.0

Customer did not leave a comment.

Courtney Anderson 
Rating:
3.0

Customer did not leave a comment.

Kayla Adams 
Rating:
5.0

Great service. Very accommodating and helpful.

Valis Hartley 
Rating:
5.0

Customer did not leave a comment.

OKEZIE OKEH 
Rating:
4.0

Nada.

Rhett Martin 
Rating:
1.0

Store employee was very rude Smart mouth unprofessional Unhelpful ..just looked at me crazy while I asked for help and over charged me for Mileage Terrible experience!!!!RUDE

Diana Jenkins 
Rating:
3.0

Customer did not leave a comment.

Autumn Barnes 
Rating:
4.0

Customer did not leave a comment.

Byron Jerideau 
Rating:
4.0

Stop the miles

SHULANDA LAMBERT 
Rating:
5.0

Customer did not leave a comment.

Jamar Sheffield 
Rating:
4.0

I actually went to this location just to rent a U-haul, and found a few items I was looking for. Location very close to my home. Van was very clean, new and easy for me to drive/use. Only suggestion- Explain to the customer they need cell phone for checking in/out. Tell customer upfront what the fees are.

kissess shante 
Rating:
5.0

List price so customer can see options

Yvon Germeus 
Rating:
4.0

Customer did not leave a comment.

kerry kimber 
Rating:
5.0

Love the people that run this facility...all about moving things along, with respect and decency

David Belim 
Rating:
5.0

Customer did not leave a comment.

DURON DAVIS 
Rating:
4.0

Customer did not leave a comment.

Sandoval Gutierrez 
Rating:
5.0

Easy in and out for my rentals…!

Jose Mata 
Rating:
4.0

Customer did not leave a comment.

Tim Murphy 
Rating:
3.0

Customer did not leave a comment.

Laurie Puryear 
Rating:
3.0

Customer did not leave a comment.

ROBERT BRAWLEY 
Rating:
3.0

The powder springs location I rented a van at was not good I tried many times calling that powder springs location they never answered the phone no matter how many times I called all through the day of the rental and they never answered the next day either I was calling to let them know I had left my yetti water container inside a plastic bag a long with some Pringles in the cab of the van so I can come and get them and that it's not trash but they never answered I hope I don't get charged for trash because I cleaned the van back out I just forgot my stuff in The cab but I couldn't get it because they never answered now I got to buy a new yetti water bottle it cost $60 with tax.

Samuel Grimes 
Rating:
5.0

Customer did not leave a comment.

Twandolyn Arnold 
Rating:
5.0

Customer did not leave a comment.

Vanessa E 
Rating:
1.0

The lady running this rental site is very unprofessional. In 2020, I returned a U-Haul rental that I rented in Houston, Texas and she gave my wife a broom 🧹 to sweep the truck. On 11/04/2022 upon returning another truck I rented the day before, she again gave me a broom 🧹 to sweep the truck but I declined and she said she'll charge me $25 for the cleaning. I told her I'll ask my bank to decline the payment. Fortunately, there weren't sufficient funds in that payment method for her to impose that payment. She started yelling at me and told me she was my mother. I walked away. She was very impolite and unprofessional. I will not recommend this location to anyone trying to rent a truck.

FRITZ ETAH 
Rating:
1.0

The staff at the location was rude and not friendly.

John Arant 
Rating:
5.0

Customer did not leave a comment.

Ricardo PerdomoAlba 
Rating:
5.0

Customer did not leave a comment.

RICHARD STINCHCOMB 
Rating:
3.0

The place closed at 9:00 PM we got there at 8:30 and lights were off. Also this was not the place I had agreed to drop it off but U-Haul changed it when we went to return it.

Janet Kluck 
Rating:
3.0

The person in charge was friendly enough, but the back of the truck we rented was dirty and the clamp for the dolly did not function properly. It came loose just from driving the truck.

GLENN HAERTLEIN 
Rating:
3.0

Knowledge of loading ramp before reservation confirmed

Pollet Whitehurst 
Rating:
3.0

Nice service.

ANDRE DESOUZACARVALHO 
Rating:
1.0

Custom service was horrible, I was over charged. A cash deposit was taken even though it should not have been. I waited two hours for him to even arrive at the office. That 4234 location should be closed down horrible just horrible

linda francis 
Rating:
3.0

The whole experience was fast and easy, I love the convenience of the location, if need arise I would definitely use this location again. Thanks

JUDY WRIGHT 
Rating:
5.0

Excellent experience and customer service!

Andre Sanders 
Rating:
5.0

Customer did not leave a comment.

MARCUS GORDON 
Rating:
1.0

Drop box needs 2 be more. Second

EARNEST WOODARD 
Rating:
3.0

Everything was fine. But the cleanliness of the vehicle wasn't that good.

Ray Evans 
Rating:
3.0

Customer did not leave a comment.

Phillip Gladney 
Rating:
5.0

Customer did not leave a comment.

lurene hunt 
Rating:
3.0

Customer did not leave a comment.

Autumn Rivers 
Rating:
5.0

Customer did not leave a comment.

Terence Abiama 
Rating:
1.0

Trailers always parked on slope and chocked with misc. rocks etc. , staff claims that they are not supposed to hook trailer to vehicle only supervise. This is the worst U-Haul location that I have ever used.

Steven Smelser 
Rating:
5.0

Great place to rent a trailer. No frills no red tape. Quick and in and out.

Armando Louis Soto 
Rating:
5.0

Great Services

Kishma Hansen 
Rating:
1.0

This Uhual van I rented was completely filthy inside & out. I spent a hour and a half cleaning this van at the car wash before I was able to drive it. It was smoke burns in the seats, ashes on the floor along with all the dirt & mud & trash that was on the floor. Stains on the steering wheel, trash & mud, 2 old boxes were left in the back, a piece of ventilation equipment left from the last customer & old dirty shirts left in the back of the van. I've been renting with Uhual for 2months now & this is the first location I've had a bad experience with. Worst customer service ever & I'll never be back or refer anyone here. The place is inside a fish market!

Joshua Clark 
Rating:
5.0

Good customer service

OLANREWAJU AJETUNMOBI 
Rating:
4.0

Customer did not leave a comment.

Dana Orr 
Rating:
5.0

always helpful and keeps things on target

DOMENICK TORCHIA 
Rating:
5.0

The rental return process was a headache. The website would not let me Continue after the Trailer Cleanliness section. I tried the Uhaul Chat with no luck and had to wait over an hour to speak to someone through the 1-800# in order to complete my rental return.

Jessica Peete 
Rating:
3.0

The guy here was really nice and stayed late to help me out

DAVID POLLARD 
Rating:
1.0

Had no issue when picking up the truck. However, when I dropped the truck back off the gentleman running the counter started the conversation off with, " you waited to the last minute". He went out to check the truck came back stated I had driven the truck 27 miles instead of the 13 5 miles I had actually put on the truck. By their truck odometer. He wasn't ever Rude but he will add additional mileage. Be mindful of the mileage on the truck and what's actually on the receipt. Secondly, the engine light was on when I picked up the truck. It wasn't really a big deal because I wasn't leaving the city limits. Just be mindful of the mileage.

Kathy McBrayer 
Rating:
5.0

Customer did not leave a comment.

Quoc Lam 
Rating:
5.0

The people who rented us the Uhaul were very kind.

Gabriele BunzConner 
Rating:
3.0

Customer did not leave a comment.

Caitlyn Terry 
Rating:
5.0

Very helpful and efficient

DOMENICK TORCHIA 
Rating:
3.0

Customer did not leave a comment.

Preston Scoggins 
Rating:
4.0

Customer did not leave a comment.

Stephen Caldwell 
Rating:
3.0

They were closed I had to leave key in drop box

Sheila Girardin 
Rating:
3.0

Customer did not leave a comment.

Hayden Chamberlain 
Rating:
5.0

Uhaul smelled DISGUSTING and it could have used a vacuum on the floor & seats. The tire light stayed on the whole time but I was assured that I wouldn’t have any tire issues. Overall it drop well and the process of checking in/out was great.

Sharon Arrington 
Rating:
4.0

Customer did not leave a comment.

Felicia Grant 
Rating:
4.0

Customer did not leave a comment.

Jerome Calvert 
Rating:
3.0

Customer did not leave a comment.

Khalia Washington 
Rating:
5.0

Customer did not leave a comment.

Mike Ley 
Rating:
1.0

Customer did not leave a comment.

Shanelle Osborne 
Rating:
3.0

The van was nasty The price changed

CARL HORTON 
Rating:
2.0

Tire straps on trailer were damaged

JEREMY BRIDGES 
Rating:
5.0

The Attendant wasted no time in getting me checked in and processed out.

KEVIN SHERMAN 
Rating:
3.0

The tire service light is on, If the tires are low that affects the mileage of the truck and the gas usage.

JEFFERY CLAYTON 
Rating:
4.0

Customer did not leave a comment.

Karen Dolson 
Rating:
5.0

Good

TERRENCE BARNES 
Rating:
5.0

Customer did not leave a comment.

STEVEN MEACHAM 
Rating:
4.0

if possible but it may not probable a better trailer staging area for trailer pickups and drop offs. to prevent traffic snags in the front parking lot, to small for patrons shopping and trailer pickups and dropoff just sayin

JAMES HUNDING 
Rating:
4.0

Customer did not leave a comment.

SANDRA LEGEAUX 
Rating:
3.0

parking lot is way to small for pickup/drop off of trailers.

James Hunding 
Rating:
1.0

These ppl are #Rude.!!!! Liars & Thieves.!!!! At 4434 Austell/Powder Springs Rd. & I will Neva go there again if they were the only ones in the State Georgia that had a U-haul rental I WOULD NOT EVA RENT FROM THEM AGAIN.!!! & I WILL MAKE SURE THAT I TELL ANYBODY & EVERYBODY THAT WILL LISTEN ABOUT THEM.!!!!

Yoaneena Drake 
Rating:
4.0

Customer did not leave a comment.

Sheryl Mccorvey 
Rating:
4.0

Website portal

Reginald Mendoza 
Rating:
1.0

Lady was extremely rude threw my recipe at me because I asked if there was anything she could do better the a 5$ discount after a spillage in the back of the truck ruined my mattress she responded with ‘now u can’t even get the 5$ discount’ truck was disgusting with a horrible smell. Overall terrible experience

MICHAEL LITTLES 
No reviews have been submitted for this location.

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