We arrived early and the gentleman helped us get our truck and we were off in no time. Thank you
Fred M
Customer Reviews for Morton Electric
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful with assisting me with the trainer return.
Glenn HThe cab looked like a drink had spilled in the cup holder and on the floor. Molding was separated in places. The cargo area looked clean, but there was a slippery substance on the deck. Front left tire was worn on the outside tread only. Check in and out was smooth.
MATTHEW KThis was our 3rd try to get a proper drop off spot. The 1st 2 were not right.
Timothy SSeamless experience both times. I’d definitely recommend and will use this company again without a doubt.
Michaele KThe transaction was quick and the owner was friendly. Nothing else needed.
Dempsey JRenting from this location is always an easy and painless experience.
Keith FNothing at this time, very pleased with the whole experience!
Douglas RGuy at drop off was very friendly. My only issue was with “corporate “. I had to call 1800GOUHUAL to go back and forth about a false extra charge put on my credit card. Really annoying that U-Haul just decided to charge me an extra $65.28 for No REASON! Their error, and I had to catch it, I had to take time out of my day to call and sit on hold, then I had to point the over charges based on the contract that U-HAUL set up! It almost felt like a scam, let’s just auto charge this guy and see if he just pays it. I could care less about $65, it’s the principle of the matter. I followed the contract. The rules U-Haul set up, paid in full my bill, picked up and dropped off on agreed areas, and you guys try to bang me for false charges. U-Haul could have easily reached out to me to discuss to potential for additional charges. They had a rep call and bother me while moving to change my drop off location. Just overall not a great experience.
Andrew AVery convenient location.
guy wNot switch pick up location 12 hours ahead if puck up date. I had car rental set up near original location caused problems being 40 mins apart. Morton electric was great no problem with him.
Weston sPerson in charge was outstanding and friendly
Angelo pGood Service
Vasker EHave location marked better with signs from the road. I used GPS to locate the place but it wasn't obvious from the road.
Michael SThe location was perfectly fine… but the mobile check in is a ridiculous system & took over an hour to verify No where on the app or in instructions prior to picking up was there an explanation of how tedious & invasive that would be I wouldn’t have waited until I was sitting in front of the location to start the process They needed to called 4 separate individuals a Sunday They wanted to call my employer Are you kidding me ?!
Mauricio LTruck was ready when i arrived and the returns was very simple
Tom LOnline reservation was quick and seemless. Location supervisor was professional, friendly and thorough.
KAREN HFriendly service!!!
Ken ENothing at all!!
Roseann VDisappointed in U-Haul bc my drop off location was changed via text at the last minute to a very inconvenient location. I had to call to request a different drop off location and ended up being late to my appointment because of having to find this new location and also process a drop off without a representative
Ninette Hparked behind the building. There was no one here.
James SUsing U haul made the move easy. Very helpful
Sharon WVery friendly customer service. Quick, smooth process to get the truck. Only recommendation would be to have signage a little clearer at top of building- entrance in lower lot?
Nicole RGreat customer service. Very knowledgeable and would rent from there again.
Mark SToo dark. Spaces not clearly delineated. Was dropped off after hours.
Gregory BI was told if I went over 100 miles I would get a discount. Didn't see if I did.
James MGreat customer relations! Friendly and helpful. Easy to pickup. Lots of rentals in return area but it works.
Theodore HGreat truck, clean and serviced.
Roberto GA sign showing the location of the key boxes would be helpful. Really appreciated that my rental truck was parked at the top of the driveway facing the road. Thank you!
Susan LGreat experience the employees were extremely jelful
Neil TNo improvement needed. Excellent service!!!
Cara CFriendly service and helpful instructions.
MARY FOwner at Morton Electric was affable informative and professional. Easiest part of our move!
FRANCIS HI HIGHLY recommend this location! Andy is super easy to work with and responsive to calls. Couldn’t ask for a better experience; thank you!!!
Kathryn BMake it cheaper
Rick RCargo van was clean and great to drive. A very positivé overall experience.
Stacie SEverything went well.
Mary FCouldn't be any easier to drop off a truck here and the people were great
JEFF SGood location, parking spots were hard to find.
ANTHONY Pthe folks at Morton are always a pleasure
Gary MThe drop off was very quick and handled in a efficient manner.
Henry BThe staff was responsive and efficient. They did a great job. I’ll use them again for sure!
Scott AThe owner is easy to work with and very helpful. He might be busy with his primary business so it's better to stop by rather than call.
Paul Bgreat customer service support ..
Luis VNone
Stephen PGreat guy and east drop off.
steve cI made reservation directly with this location months in advance. The local office canceled those reservations and booked it to someone else. Not exceptable!!! To the credit of the location manager, my original, reservations was reinstated.
Morris SEasy to drop off. Location was easy to use. Customer service was good too.
RICHARD KNot a lot of places to park the truck.
Wade NWas a great experience. Was fast and the staff were very friendly.
Michael MNothing...customer service was great!!!
Mervin DThe parking lot is very difficult
Kathryn P