Comentarios del cliente para Mootsies

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mootsies

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Leighanne M.
Grado:

El cliente no dejó un comentario.

Michael R.
Grado:

El cliente no dejó un comentario.

Jenifer S.
Grado:

El cliente no dejó un comentario.

Ryan B.
Grado:

I received my U-Haul via online check in, however there was no appliance dolly. The business opened around the same time. I went inside and he told me they didn’t have any, and to travel into Greenville Mi location to pick one up. This took extra miles which the Plainfield service center took off for me which was nice of them. However this doesn’t take into account the time that was lost when I had people waiting on me to get to the move site with the U-Haul. So I essentially paid people to help me move who got paid for free because I had to run around and get an appliance dolly that should have been with the truck to begin with.

Scott R.
Grado:

El cliente no dejó un comentario.

gordon D.
Grado:

Excellent people to deal with very friendly

Donald B.
Grado:

I reserved a 10' truck to pick up in Rockford on line receved a call that it was not available and had to get a 18' at twice the cost with no discount on milage. Im not sure if i will ever use your service again

HEATHER P.
Grado:

I was frustrated with U-Haul because I reserved my truck 8 days before I needed it. When I got my confirmation call I was told that I would have to pick the truck up at a different location than I requested and the truck size I wanted was not available so I would receive a larger truck for the price of the smaller truck. Not only was I charged full price the rental location added an extra 25 miles to my final bill. I have a U-Haul dealership less than one mile from my house so this was definitely an added stress on moving day.

Danielle D.
Grado:

El cliente no dejó un comentario.

Alan H.
Grado:

The back of the truck had not been swept out they over charged me for my bill took me 30 min to get the paperwork filled out

Wende J.
Grado:

Great service! Thank you!

jean L.
Grado:

El cliente no dejó un comentario.

ANDREA C.
Grado:

I asked to drop off my Uhaul in Rockford, MI. This location may have a Rockford address, but isn't anywhere near the actual town. Closer to Greenville. Very inconvenient.

Brian S.
Grado:

Very speedy check in.

Deena L.
Grado:

Such a convenient location for us - very close to home

MANDY T.
Grado:

El cliente no dejó un comentario.

jennifer B.
Grado:

El cliente no dejó un comentario.

Scott H.
Grado:

El cliente no dejó un comentario.

david G.
Grado:

Very easy drop off point, very near my home.

Jane R.
Grado:

El cliente no dejó un comentario.

THOMAS E.
Grado:

El cliente no dejó un comentario.

Megan D.
Grado:

El cliente no dejó un comentario.

Joy G.
Grado:

El cliente no dejó un comentario.

Richard B.
Grado:

This location does NOT accept trailers. They only deal in trucks. The man on site was very helpful, but I felt bad convincing him to let me leave a trailer there that he normally would not accept. He is going to move the trailer himself to another nearby location so they can rent it out from there. Mootsies has told U-Haul this in the past, but the website still shows them as accepting trailers.

James S.
Grado:

El cliente no dejó un comentario.

Stephanie H.
Grado:

They did not include a dolly I paid for. Mootsies was easy to work with and the front desk lady was very kind.

Julie S.
Grado:

The business was closed. It was Saturday. We were worried about just leaving it in the parking lot. Would have like verification that we returned it in good condition and with the dollie on board.

Mary C.
Grado:

Very, very disappointed. Was given one price and contract reflected different, $100 more than quoted. Am trying to get this resolved and still getting no help!! I have yet to see an invoice!!!! Very, very poor customer service!!!! Will NEVER refer or go to them again!! Was over charged for mileage and the entire bill!!

rick C.
Grado:

El cliente no dejó un comentario.

Josh G.
Grado:

They had the truck we needed and all around was the easiest and fastest rental experience I've ever had. Thanks Amanda for making our move a little less stressful.

Michael R.
Grado:

Hours said open 9am to 12pm Saturday on website nobody there

bob F.
Grado:

Thank You

Greg S.
Grado:

El cliente no dejó un comentario.

Ben W.
Grado:

Always friendly and helpful - great customer service!

Sara N.
Grado:

I was treated very well by the Moostie staff. Even though I was unable to get the size truck I had ordered the service made this issue moot.

Richard D.
Grado:

Safety chains dolly to vechicle being towed one side was altered just barely worked

Greg L.
Grado:

El cliente no dejó un comentario.

Donald H.
Grado:

The absence of other moving needs, boxes, mattress bags, etc. makes this location less than completely useful.

Jodi J.
Grado:

El cliente no dejó un comentario.

Jason S.
Grado:

Very convenient for me and close to home. I needed a truck for the day on short-notice. The truck I requested was not available but was offered the same price on the larger truck as the truck I originally requested.

MORRIS H.
Grado:

The best experience we have ever had using UHaul.

BRIAN O.
Grado:

El cliente no dejó un comentario.

MICHELLE L.
Grado:

Mootsies Sports Center was great! Very professional and helpful.

JEFF S.
Grado:

El cliente no dejó un comentario.

ken B.
Grado:

Keep up the good work.

ERIKA P.
Grado:

El cliente no dejó un comentario.

ROBERT P.
Grado:

El cliente no dejó un comentario.

PAUL O.
Grado:

El cliente no dejó un comentario.

ZBIGNIEW Z.
Grado:

Too expensive Lack of competition drives prices up and service down

SHEILA V.
Grado:

El cliente no dejó un comentario.

Ron M.
Grado:

El cliente no dejó un comentario.

CHELSEA C.
Grado:

Everyone was so rude at this location! I will not recommend this location to anyone. No hello to us when we walk in and no manners. I will not be using this location again due to the rudeness.

ANDREW S.
Grado:

El cliente no dejó un comentario.

JOHN B.
Grado:

El cliente no dejó un comentario.

Lynee K.
Grado:

El cliente no dejó un comentario.

MARK N.
Grado:

El cliente no dejó un comentario.

JEREMY J.
Grado:

El cliente no dejó un comentario.

Angela H.
Grado:

El cliente no dejó un comentario.

DONALD R.
Grado:

nothing everything was great

ALYSSA S.
Grado:

Was charged way too much over what I was quoted online

CHRISTOPHER W.
Grado:

Great place. Friendly staff.

MIKE R.
Grado:

Very positive interactions and help at this location!

Pamela G.
Grado:

El cliente no dejó un comentario.

HEATHER B.
Grado:

They messed up my return and I have been billed $34 because they put in the computer the wrong date of the return of the trailer. This problem needs to be fixed.I had to remove the trailer by myself and feel that somebody working there should have done that

JEANNINE P.
Grado:

Very friendly, truck was ready and waiting for me. This was probably the best rental experience I've ever had.

LYDON G.
Grado:

all was well

JUSTIN T.
Grado:

El cliente no dejó un comentario.

DALE F.
Grado:

great price, trailer towed good.

William S.
Grado:

El cliente no dejó un comentario.

Robert R.
Grado:

El cliente no dejó un comentario.

JESSICA G.
Grado:

El cliente no dejó un comentario.

Brian C.
Grado:

Reservation made the night before, did not initially show up.

KAREN M.
Grado:

No improvement needed! Great staff!

Thomas W.
Grado:

El cliente no dejó un comentario.

Christopher I.
Grado:

El cliente no dejó un comentario.

GEORGE B.
Grado:

attach jacks to your trailers or at least let people know on the website that they don't come with jacks.

SHIRLEY M.
Grado:

It would be more convenient for customers if we could also buy packing boxes and packing tape at this location. Having to drive to Grand Rapids for supplies is very inconvenient when you're dealing with all the details of moving.

CARY M.
Grado:

El cliente no dejó un comentario.

Ben W.
Grado:

Rented an in-town trailer. Good service, no issues - would happily rent from this location again.

Christine M.
Grado:

El cliente no dejó un comentario.

Ben W.
Grado:

El cliente no dejó un comentario.

AARON M.
Grado:

If I would have used the car dolly I rented it would have ripped the front bumper off of my car when I backed it off the dolly. Maybe update your files for car types and whether they will sustain damage using your equipment.

Sue K.
Grado:

Their lot was unplowed, with at least 6" of snow. Had to make a run at the end of the driveway to get onto the road which is a very busy road and dangerous. Went back 2 days after pickup and still not plowed.

SHANNON L.
Grado:

El cliente no dejó un comentario.

ADAM R.
Grado:

Thank You! :-)

daniel S.
Grado:

El cliente no dejó un comentario.

Jane B.
Grado:

El cliente no dejó un comentario.

ALAN L.
Grado:

El cliente no dejó un comentario.

SUE R.
Grado:

They were very nice and so very helpful.

JAMES D.
Grado:

I placed my order online for a 20' truck and an appliance dolly. Told both were in stock at a different location closer to my house. Next morning I get 2 frantic calls saying you don't have the 20' truck and I need to pick up a 14' truck at a different location. Also, the other location did not have an appliance dolly. They did give us a standard dolly at no charge. There was something about a $50 guarantee online that what I ordered would be available. Not sure how that works? Overall the new place I picked up the truck was helpful.

PAUL E.
Grado:

Not convenient. No one around on a Saturday afternoon. Closed. Muddy parking lot

GERRY T.
Grado:

very friendly very helpful

SUBRINA B.
Grado:

El cliente no dejó un comentario.

SARA T.
Grado:

El cliente no dejó un comentario.

MARCIA S.
Grado:

This was the best experience we have had with a truck rental. The equipment was available on time at the location we chose. The truck was clean, full of fuel and the check out process was very convenient. Thank you so much. All UHaul rentals should be as good as this one.

Jerry A.
Grado:

El cliente no dejó un comentario.

GARY G.
Grado:

El cliente no dejó un comentario.

WESLEY B.
Grado:

El cliente no dejó un comentario.

ERIK O.
Grado:

El cliente no dejó un comentario.

Vernon P.
Grado:

Stocking boxes and other moving supplies would be nice, but we understand the space required to store them is not possible at that location.

No reviews have been submitted for this location.

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