Customer Reviews for Moores Mill Community Grocery
(U-Haul Neighborhood Dealer)

187 comentarios

7346 Moores Mill Rd NE   Huntsville, AL 35811

(256) 217-5903

Horario de oficina

  • Mon-Sat: 10 am–6 pm
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(256) 217-5903

7346 Moores Mill Rd NE
Huntsville, AL 35811

Servicios en esta ubicación:

Horario de oficina

  • Mon-Sat: 10 am–6 pm
  • Sun: Closed

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

The lady who helped us was very nice and fast.

Susan W 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg H 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas W 
Clasificación:
5.0

Mom and Pop shop. Friendly vendors, accommodating and understanding of problems I had returning vehicle.

ADRIAN G 
Clasificación:
5.0

I can't think of anything. I WILL come back!!

jim h 
Clasificación:
5.0

No need for improvement

KENNETH L 
Clasificación:
4.0

Get a Manage package thing deal where you won't have to sit and estimate how many miles you gonna be driving and see just a mouse packet deal thing going that will help out a lot with your customers. Thank you, Christina.

Christina T 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew G 
Clasificación:
5.0

El cliente no dejó un comentario.

ben p 
Clasificación:
5.0

Barbara, and everyone were very knowledgeable, very professional and super super nice and friendly. Love Moores Mill Community Grocery. From now on, we will always go there when in need of a Uhaul. Thank you so much for such great service and wonderful personnel.

Maria H 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert H 
Clasificación:
5.0

Very nice people to work with.

Ed W 
Clasificación:
5.0

Fine as is. Owners are great.

ROBERT W 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy B 
Clasificación:
5.0

El cliente no dejó un comentario.

Ollie G 
Clasificación:
3.0

Check engine light was on, air was not cool, front end was out of alignment.

donnie g 
Clasificación:
3.0

People there are super nice! Facilities are a bit out of the ordinary.

Patrick R 
Clasificación:
5.0

The Moores mill road location was incredible as far as customer service and friendliness. However, I made a reservation for a different location originally. I drove 10 hours to buy a car and I was on a tight schedule and when I arrived to the original reservation location I was told they didn't have the trailer. She said that it automatically changed locations to somewhere else who had one. I did receive a text stating the reservation location and address but I also received lots of texts from U-Haul and I didn't even notice it had changed. So I had to drive to the other location to grab the trailer and I barely made it on time. While I was notified of the address of the location I was never told it had changed from my original place. So it's an easy thing to over look especially from a state I've never been to. That was very frustrating.

Andrew B 
Clasificación:
5.0

Super helpful and so nice! The family who owns and works there are fantastic!

Nicole R 
Clasificación:
5.0

El cliente no dejó un comentario.

raquel b 
Clasificación:
5.0

Very friendly and helpful couple. They gave me a good old home town feeling, hard to find in this day and age. I want to thank them both again.

Robert G 
Clasificación:
5.0

Put out a Uhaul sign by the road.

Joseph M 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick R 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel S 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B 
Clasificación:
5.0

A one man shop that works long hours so is convenient most of the day. He quickly took care of me, to include manually moving the car dolly to keep me from doing a poor job of backing it up.

Kelly H 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy M 
Clasificación:
5.0

El cliente no dejó un comentario.

Ada S 
Clasificación:
5.0

Excellent customer service and easy drop off.

Pamela R 
Clasificación:
5.0

El cliente no dejó un comentario.

mark y 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H 
Clasificación:
3.0

Getting this U-Haul was an absolute nightmare. The first location I when to was closed so there was no one there to get me my U-Haul so the switched my location to a send pickup location. Once I got to the second location they did not have what I need so I got sent to a 3rd location wasting a have a tank of my own gas in my personal vehicle. And when I dropped off the U-Haul it had a little less gas in it then it was supposed to have and I got charged $70. Worst experience ever. And the U-Haul had trash in the inside of the cab that was left by the previous renter that I had to clean out myself.

Wade C 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R 
Clasificación:
3.0

Computer problems resulted in a lesser than excellent review.

Raymond O 
Clasificación:
5.0

The couple that runs this small gas station and uhaul location are wonderful to work with.

STEPHEN H 
Clasificación:
5.0

El cliente no dejó un comentario.

stanley s 
Clasificación:
1.0

I normally do not submit surveys but this was the worst experience I've ever had. The person was late arriving, computer was slow to boot up, while the attendant scrolled through her phone. Only one truck could be moved and they could find the keys. We wasted about 40 minutes. Had to get a 20' truck for a piano, but i accepted it. I was on my lunch break. We get in the truck and it says 34 miles before we run out of gas. I go back in the store and was told I need to put gas in it and bring it back with a 1/4 tank. My husband took it back with 34 miles before empty and was charged $9.00 for gas. Worst experience ever. I will never ever go there again to rent a uhaul…..

james b 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest W 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald B 
Clasificación:
5.0

Kind and helpful people.

DJ W 
Clasificación:
5.0

Great people at moores mill

gregory f 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda T 
Clasificación:
5.0

add vans with lift gate

Collins N 
Clasificación:
5.0

El cliente no dejó un comentario.

Joan R 
Clasificación:
5.0

Great owners of the local Uhaul . I loved their customer services and attitude

Wesley G 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C 
Clasificación:
1.0

Unsafe equipment Poor milage I should be refunded

Garrett R 
Clasificación:
5.0

Nothing needs to be improved. Best customer service & over all great people to deal with!!

ALLYSON H 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T 
Clasificación:
4.0

I drove the truck to a gas station about 5 miles away and had to put in 30 gallons of gas which cost $83. It was on EMPTY when I got it. This was the 15' truck that I got when I traded the 10' truck because it didn't have a ramp. The place I picked it up was Jay Dharma Inc 501 Drake Ave SW Huntsville, AL 35801

Bill G 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD M 
Clasificación:
4.0

El cliente no dejó un comentario.

Mollie S 
Clasificación:
5.0

I was told that my particular unit that I originally scheduled was not available and that I would need to drive to another location to get it but this wasn't until after I arrived to pick up trailer and this was after that location had closed. I am totally disappointed in this and how I had to pay extra.

Don T 
Clasificación:
5.0

Great job at this place!! Super to work with!!!

JO P 
Clasificación:
5.0

Nothing. Miss Barbara was excellent with her knowledge and experience

PAUL S 
Clasificación:
5.0

El cliente no dejó un comentario.

Heaven M 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig D 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald M 
Clasificación:
5.0

El cliente no dejó un comentario.

Malinda P 
Clasificación:
5.0

El cliente no dejó un comentario.

YIRMINYA O 
Clasificación:
5.0

Katherine and her Dad were just precious! I've rented from several locations before and these folks were by far the next experience ever! Seriously!

Glynda T 
Clasificación:
5.0

Customer service was excellent. The owners were very personable.

Kreijonsky B 
Clasificación:
4.0

El cliente no dejó un comentario.

ida s 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie m 
Clasificación:
5.0

Super friendly people.

Christina J 
Clasificación:
3.0

El cliente no dejó un comentario.

John C 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH C 
Clasificación:
3.0

Had to wait one hour to check truck in.

James H 
Clasificación:
5.0

Very friendly customer service that you would expect from a small business. Gracias.

William B 
Clasificación:
5.0

Not one thing! Customer service,affordable prices and professionalism were great! Equipment was all new and well maintained.

Malinda P 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick B 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNIE B 
Clasificación:
5.0

Nada

Jerry F 
Clasificación:
5.0

The owners are some of the nicest people I've ever done business with.

Christi C 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S 
Clasificación:
2.0

First of all the reservation were messed up and then they quoted me a price and when I got back it was 24.75 added to my card they are crooks at that store

JOYCE A 
Clasificación:
5.0

Very fast and friendly service.

Matthew D 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim S 
Clasificación:
4.0

El cliente no dejó un comentario.

dale c 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby N 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall M 
Clasificación:
5.0

Great people - great truck - renting again from this location !!!

Andrew S 
Clasificación:
5.0

the employees was very helpful making sure that i rented the right trailer for the job.

CURTIS W 
Clasificación:
5.0

El cliente no dejó un comentario.

James W 
Clasificación:
5.0

El cliente no dejó un comentario.

James W 
Clasificación:
5.0

El cliente no dejó un comentario.

James W 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A 
Clasificación:
5.0

Very nice and accommodating folks.

Donald B 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry G 
Clasificación:
5.0

Easy to do business with. Highly recommend.

Terry W 
Clasificación:
5.0

No issues

Terry W 
Clasificación:
5.0

El cliente no dejó un comentario.

james t 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott H 
Clasificación:
5.0

Have more lower rate vehicles there and when a customer ask if your business has a truck rate that's lower then the rate I got have it more accessible for your sister location to have it at a faster time then having to go to another location .further away more inconveniences you would make more money if a customer ask for a vehicle and it can be sent within minutes instead of hours from same town .

paula s 
Clasificación:
4.0

Reference contract #21539625 on 29 April 2018. I placed this order online and was supposed to pickup the trailer at Chase Park Office Center and Storage @ 912 Winchester Road at 4:30 PM on 29 April 18. I received a confirmation that verified this information on 23 April 18. When I arrived at that location there was a sign on the door that directed me to 5108 Colemont Ln. Suite B in Huntsville. This location was approximately 1/2 mile away. When I arrived there this location closed at 12 noon. I called your 800 number for customer service and per the recorded instructions pressed 3 for an existing order. I was not connected to customer service and the recording started over again. I tried all of the other menu options and would end up with the recording starting over. I finally searched for another location and found the Moores Mill Community Grocery on Moores Mill Road. They were able to transfer my existing contract to their location and I might add were quite helpful. I have used U-haul many times in the past and I am quite disappointed in your customer service for not being able to help me with this problem. I never received any correspondence that the location changed nor the fact that the new location closed at 12 noon. I will have to think long and hard before I use U-haul again in the future. I am very disappointed.

Mark A 
Clasificación:
3.0

El cliente no dejó un comentario.

kieth s 
Clasificación:
5.0

There is absolutely nothing you could do to improve. The people at this location are the best people you would want to do business with.

Brittney U 
Clasificación:
5.0

Awesome service. Really appreciate the help on short notice.

ROCHELLE R 
No se han enviado comentarios para esta ubicación.

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