Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you to the lady at u-haul in Borger,Tx.She did everything to help me get a truck greatly appreciated
Ricky Howard
Rating:
5.0
Customer did not leave a comment.
Frank phillips
Rating:
5.0
No need for improvements. Excellent
FREDRICK LEE PASCHALL
Rating:
5.0
Customer did not leave a comment.
Alan Hazlett
Rating:
4.0
Customer did not leave a comment.
Cora Thacker
Rating:
5.0
Customer did not leave a comment.
Jill Sandoval
Rating:
5.0
Very Nice and helpful would use again
David Kuck
|
Overall Experience
Rating:
5.0
Customer service is amazing love your workers
CLARA GARCIA
Rating:
3.0
Customer did not leave a comment.
Micheal Parker
Rating:
5.0
Way too expensive and hidden fees and costs.
Erin Tindall
Rating:
5.0
Customer did not leave a comment.
Victoria Moran
Rating:
5.0
I received “Great customer service “ Thank you 😊
Wendell Ray
Rating:
5.0
Wonderful customer service. Will definitely use a U-Haul from this location again.
Steven Cooks
Rating:
5.0
Customer did not leave a comment.
Demond Daniels
Rating:
5.0
Customer did not leave a comment.
LISA DEETER
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Overall Experience
Rating:
4.0
Customer did not leave a comment.
PAULA SKIDMORE
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Eric Smith
Rating:
4.0
Customer did not leave a comment.
Michael Springer
Rating:
5.0
Customer did not leave a comment.
Eric Forseth
Rating:
5.0
Customer did not leave a comment.
FIDEL CERVANTES
Rating:
5.0
First-rate service! Thanks a pazillion!😊
Martin Lopez
Rating:
5.0
Super friendly and helpful staff.
Robert Strickland
Rating:
4.0
Customer did not leave a comment.
James Gregory
Rating:
5.0
Great personal there!! Keep them all happy!!! Will return soon!! 5 🌟 Thank you for your help!!!!
louis peter jr spooner
Rating:
5.0
Customer did not leave a comment.
Eric Smith
Rating:
5.0
Customer did not leave a comment.
Matthew Gunn
Rating:
5.0
Customer did not leave a comment.
Shelly Mitchell
Rating:
5.0
Drop off was quick and simple
Michael garcia
Rating:
5.0
Customer did not leave a comment.
Rom Maxwell
Rating:
5.0
This location was very excellent and the most friendliest I am very impressed
richard velasco
Rating:
4.0
Super helpful staff. Answered all my questions and fixed the issues we had come up with no trouble
Christopher Phelps
Rating:
5.0
Customer did not leave a comment.
Daren Darden
Rating:
4.0
Customer did not leave a comment.
Angela Denton
Rating:
5.0
Customer did not leave a comment.
Cherl Prince
Rating:
5.0
Customer did not leave a comment.
TIM SCHERWIN
Rating:
5.0
Make sure some trailers are available in Amarillo, a much bigger town.
renee lichtie
Rating:
5.0
Customer did not leave a comment.
Sarah Herron
Rating:
5.0
Customer did not leave a comment.
James Gordon
Rating:
5.0
Customer did not leave a comment.
James Jetty
Rating:
4.0
Customer did not leave a comment.
James Gray
Rating:
5.0
Service was excellent. I will go back when the need arises.
Bob Ulrey
Rating:
4.0
Customer did not leave a comment.
Gerald Cantrell
Rating:
5.0
Customer did not leave a comment.
Leslie Goodlett
Rating:
5.0
Great staff when providing service.
Linh Nguyen
Rating:
5.0
The trailer was full of dirt and trash. I had to clean it out before I could put anything in it.
Yolanda is great. She is hilarious.
Shari Hudgens
Rating:
4.0
Customer did not leave a comment.
Kenneth Houston
Rating:
5.0
Customer did not leave a comment.
ROBERTA CARLSON
Rating:
5.0
Customer did not leave a comment.
RobertaM Carlson
Rating:
4.0
Customer did not leave a comment.
Kennen Mackey
Rating:
1.0
Customer did not leave a comment.
TASHA WHEELER
Rating:
5.0
Excellent service
You should give the lady a raise very professional
JOHN JUDKINS
Rating:
5.0
Customer did not leave a comment.
Ashley Ontiveros
Rating:
5.0
Customer did not leave a comment.
STEPHEN MCKAY
Rating:
5.0
Absolutely! Yolanda was the best, we appreciate her help so much, and not to mention she prayed for our difficult trip as well.
CLOVIS BOREN
Rating:
5.0
The only problem was that the ramp never worked.
Brycen McClendon
Rating:
5.0
Always the best service and no issues ever.
FREDRICK LEE
Rating:
5.0
Excellent service especially from Yolanda the lady that works up there and runs the uhaul and storages.
FREDRICK LEE
Rating:
5.0
Yolanda is always very professional and courteous every time I rent equipment from her facility. Thanks!
DONALD GRISHAM
Rating:
5.0
A great facility and was everything I required for my storage. The manager Yolanda was excellent and professional. Nothing was too much trouble for her when I needed advice and help. She deserves a raise for sure.
Paul Wilcox
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Johnathan Potter
Rating:
5.0
The lady Yolanda is one of the nicest people I've ever met. She always makes my day a little brighter. Thank you uhaul!
RONNIE WETZEL
Rating:
5.0
Very friendly, very ease to deal with. Keep up the great service!
Wayne Herbert
Rating:
5.0
Nothing to improve.
PATTI KIEKE
Rating:
5.0
Nothing, Attendants Xavier and Yolanda were very Helpful! Will use again. Thank you.
ANDREA BROWN
Rating:
5.0
Customer did not leave a comment.
Leslie Stricklin
Rating:
5.0
Customer did not leave a comment.
GREGORY KILLINGSWORTH
Rating:
2.0
Basic things such as a clean windshield and the floor vacuumed would be nice. I would have also appreciated a truck without a cracked windshield that partially was in my driver's line of vision.
Deanna French
Rating:
4.0
Customer did not leave a comment.
KELLY BOCKEL
Rating:
5.0
Once we got the reservation at this location, the experience was good. The lady at the location was friendly, helpful, and extremely efficient.
It was unfortunate that I had to make a reservation so far from where I was actually using the truck, however. My reservation had to be changed twice due to local locations that simply did not hold my reservation.
Amy Hutsko
Rating:
5.0
everything was great. The staff was friendly. Truck was clean and in great condition. Returning the truck was simple with the app. No problems. Will use again.
WADE BOZEMAN
Rating:
1.0
Give me my deposit back faster than having to wait more than a day
DARREN VALDEZ
Rating:
5.0
Customer did not leave a comment.
PHYLLIS FULTON
Rating:
5.0
Excellent customer service - very friendly and helpful!
SARAH EURY
Rating:
5.0
Everything was perfect.
BRENDA ZUNIGA
Rating:
5.0
Nothing. Was treated like royalty. Great place to to business 👍😁👌😊
LARRY SMITH
Rating:
5.0
Customer did not leave a comment.
Tiffany Perez
Rating:
5.0
Yolonda is the Best!
Kim Reynolds
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LANNY MERKORD
Rating:
5.0
Customer did not leave a comment.
HALEY ANNE DUNBAR
Rating:
3.0
Customer did not leave a comment.
BRANDON STROPE
Rating:
5.0
Great customer service.
SHERRY SLOAN
Rating:
5.0
Right blinker on trailer stopped work during the trip.
LLOYD FALCON
Rating:
5.0
Only place in Borger to trust your belongings to be stored. Yolanda is a true pleasure to work with.
Opal Koenig
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Opal Koenig
Rating:
4.0
Customer did not leave a comment.
RICHARD EDWARD STLAURENT
Rating:
5.0
Customer did not leave a comment.
SHANNON TOLLISON
Rating:
5.0
Yolanda is amazing. I would never use anyone else! Above and beyond for her customers.
OPAL KOENIG-COLLIER
Rating:
5.0
Customer did not leave a comment.
Kim Soliz
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kerry Steen
Rating:
5.0
Everything is great.Friendly people are very friendly.
Stella Stevens
Rating:
4.0
I was told upon pick up that I would have received a free reservation??? Why was I charged online , then charged again upon pick up if that is the case?
ROBERTA HAZEN
Rating:
5.0
Yolonda was very helpful with all our needs and was very friend I will recommend all my friends to go to her.Thank you Yalonda for everything you are the best.
SONIA LUNA
Rating:
4.0
Customer did not leave a comment.
ROBERT ULREY
Rating:
5.0
Customer did not leave a comment.
Sonia Luna
Rating:
5.0
Customer did not leave a comment.
Ernest Wilson
Rating:
5.0
Took super good care of us. UHaul people to unload us where good.Crew to load our stuff supper.
guy mathes
Rating:
4.0
Customer did not leave a comment.
MARK ANTHONY MARQUEZ
Rating:
5.0
nothing really great people😊
AMY QUARLES
Rating:
4.0
Customer did not leave a comment.
Robert Osborn
Rating:
5.0
Customer did not leave a comment.
KIMBERLY SOLIZ
Rating:
5.0
Excellent service, they are courteous, caring, professional, but above all they made me feel I was part of their family. I am so impressed with the service.. thank you.
ROSA MARTINEZ
Rating:
5.0
Customer did not leave a comment.
JOSEPH ELSHEIMER
Rating:
5.0
We got great and very friendly service l.Yolanda is very friendly and I will use that uhaul alit.She is very good with custamers.
Stella Stevens
Rating:
5.0
Great customer service. They were very friendly and helpful. I will be using them again.
JEROMIE JONES
Rating:
4.0
Customer did not leave a comment.
Ralph white
Rating:
5.0
Associate that helped us was delightful.
Deborah Gallagher
Rating:
5.0
Although there was a mixup in units, we were transferred very smoothly and were even able to move to a location closer to our home. Very satisfied with our experience!
Hannah Morrison
|
Reservation
Rating:
5.0
Fast friendly service.
Monterey Contractors LLC
|
Reservation
Rating:
5.0
Great place
JOEL FREIDANK
|
Reservation
Rating:
4.0
Very friendly staff and very helpful in getting us set up! Great location for the storage building and it was very clean.
Emily Laurence
|
Reservation
Rating:
5.0
Wonderful people and was so helpful to meet my needs in storage and trailer decisions. I would highly recommend them. You will not be disappointed.
Privacy Request
|
First Impressions
Rating:
5.0
It went very smoothly. I ordered my unit online. I quickly received a confirmation email. And I was able to pick my keys up the very same day.
Privacy Request
|
First Impressions
Rating:
5.0
Facility was very helpful and instructive. Very responsive to my needs.
Privacy Request
|
First Impressions
Rating:
3.0
The online reservation did not work. i had to confirm in pearson i talked to yolanda, she was wonderful. but not happy i have to leave a comment to get a credit back.