Customer Reviews for Montrose Auto Clinic
(U-Haul Neighborhood Dealer)

299 comentarios

5801 W Montrose Ave   Chicago, IL 60634

(708) 831-6484

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: 9 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(708) 831-6484

5801 W Montrose Ave
Chicago, IL 60634

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: 9 a. m. - 2 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

Brad B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
2.0

Over charge on milage. Travelled a maximum of 5 miles. Originally charged for 28. When I objected it was dropped to ten but all charges are still showing on my account?!?!

Mary S. 
Clasificación:
5.0

Very nice group of people worked hard to make sure we had our equipment the best

ROBERT Y. 
Clasificación:
5.0

Super. Fast great people

angel S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Erina B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaroslaw S. 
Clasificación:
5.0

Everything was acceptable

ed S. 
Clasificación:
5.0

I went on a Saturday. The rental process was quick and easy. The gentleman that help us was very friendly. Will definitely come again...

carlos M. 
Clasificación:
5.0

Very friendly and had me in and out in a timely matter

Bonnie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohammed Y. 
Clasificación:
1.0

HORRIBLE!!! Gave me the truck on empty…almost ran out of gas searching off the expressway putting miles I didn't need on the thing. Then when I returned it they had the AUDACITY to lie, and say I hit something. They are CROOKS.

Dana F. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph C. 
Clasificación:
1.0

The AC didn't work in the trans feel like he was slipping it will not pick up speed

JEROME T. 
Clasificación:
5.0

Yes I would recommend Montrose Auto and U-Haul the place is awesome when you are done just put gas back and sweep it out and you are all done highly recommend and nice people

ROBERT Y. 
Clasificación:
1.0

No where to park. Had to block in a car and was still hanging over the road.

Kurt V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia D. 
Clasificación:
3.0

The truck I rented had very weak brakes and weak AC. The truck is worn and dirty on the inside also. Provide cleaner , newer trucks.

Miro K. 
Clasificación:
5.0

Excellent customer service! Se los recomiendo a todos.

Steven A. 
Clasificación:
5.0

Very friendly and very professional.

Sophia C. 
Clasificación:
5.0

Very friendly people and you can drop your car off and if they're not busy they can fix it when you move good mechanic shop good U-Haul location

ROBERT Y. 
Clasificación:
5.0

Love this firm All moving was super Easy Thank you

milos M. 
Clasificación:
5.0

El cliente no dejó un comentario.

basim H. 
Clasificación:
5.0

This was a seamless move being able to reserve online. I walked in the door at 950 for a 10am pickup and was greeted by Bobby who had me on the road in record time. Will highly recommend this location to my friends.

Duane M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose C. 
Clasificación:
5.0

Fast easy and reliable

Tamam D. 
Clasificación:
5.0

Bobby was very helpful and had exactly what we were looking for

Vanessa C. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANGEL C. 
Clasificación:
5.0

Bobby was AMAZING!!! I love this man's customer service skills. He really had a servants Heart ❤️. The only complaint I have is a called road side assistance for help on the two 12v jacks that where not working. They told me that they will call me back to help assist me in locating a place in Chicago and never called me back.

Alexis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond B. 
Clasificación:
5.0

Very polite man. Easy to rent and very close by.

zenon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

milos M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chester C. 
Clasificación:
5.0

They treated me like family. Kind, professional, caring and understanding. Thanks for your humble kindness.

NEJLA L. 
Clasificación:
3.0

Make sure your people don't insult the customer's intelligence. Don't lie to them. And make at least an attempt at doing their job.

Paul P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexsandra R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel C. 
Clasificación:
5.0

Nothing. Bobby was amazing! Great customer service that hardly see anymore. I will definitely come back soon as I am moving to Florida.

Alexis S. 
Clasificación:
5.0

The best

ROBERT Y. 
Clasificación:
5.0

Bobby was funny and informative, he made getting a uhual as a first timer feel easy and when I need to rent a truck again this is definitely the place I'll go.

Melissa D. 
Clasificación:
5.0

Friendly and knowledgeable service. It was pleasure renting from this location.

Petr H. 
Clasificación:
5.0

Very friendly very fast service good mechanic shop also

ROBERT Y. 
Clasificación:
5.0

One of the best uhaul and auto shop

ROBERT Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adil B. 
Clasificación:
5.0

The best Nice mechanic shop to

ROBERT Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bogdan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeannea M. 
Clasificación:
5.0

Outstanding customer service. The people were friendly, attentive and very helpful. I'll be coming back to this location for any U-Haul needs in the future.

Steven V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT Y. 
Clasificación:
5.0

Again, the staff was so wonderful and made my trip easier. He went above board to assist me and I want to thank him for that. Wonderful person. In fact, all personnel that I talked with or came in contact with was so helpful and very professional.

GERE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond W. 
Clasificación:
5.0

The online process to check in is very slow and long

MARC M. 
Clasificación:
5.0

I went all my trucks from them very friendly very nice people really nice mechanic shop also

ROBERT Y. 
Clasificación:
5.0

very friendly and helpful owner

Alejandra R. 
Clasificación:
5.0

Friendly and very fast service and a great mechanic shop also

ROBERT Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicolleatte R. 
Clasificación:
5.0

Really great staff of folks here.

Michael F. 
Clasificación:
4.0

Nothing I like it just how it is

adan V. 
Clasificación:
5.0

El cliente no dejó un comentario.

deia S. 
Clasificación:
5.0

They should clean the van from ice and snow. Very nice people at this location.

Lukasz U. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUBERT L. 
Clasificación:
2.0

I was charged a gas fee when I put gas in the tank to bring it to the amount on the contract.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mollie B. 
Clasificación:
3.0

The owner wasn't wearing a mask inside the shop, with covid still raging that would be nice

Daniel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sankero H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill W. 
Clasificación:
5.0

was easy to rent

Alex P. 
Clasificación:
5.0

Continue with your fine services.👍

angel T. 
Clasificación:
5.0

Yes it's a shame how people give you a bad rating because you didn't clean something you didn't put gas in it it's clear as day what do you need to do you need to sweep the truck out you need to put gas Back where it was when you got it fold the blankets that simple very nice place very honest please

ROBERT Y. 
Clasificación:
5.0

Keep the services going👍

angel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angelina M. 
Clasificación:
2.0

Charging me more than what they told me and didnt want the insurance and still did it

JUAN C. 
Clasificación:
5.0

Very friendly very fast they work hard for you only place I rent my trucks

Robert Y. 
Clasificación:
5.0

It's never a had bad experience Bob and rigo go above and beyond @Montrose Plus I was able to get my oil change at the same time they had my car ready when I came back Knock two birds with one stone

Christophe C. 
Clasificación:
1.0

I did not like the service the man Rico was trying to over charge me I will go here again and the other guy tried to charge me 25.00 because some leaves were in the back of the van that wassa

Giukemia W. 
Clasificación:
1.0

I was overcharged on the missing gasoline. I reurned it with about 10 gallons less and I was charged over $80 for that.

Marc J. 
Clasificación:
5.0

Very nice people they do the best to get you in and out and they always try to have the equipment here when they can

ROBERT Y. 
Clasificación:
5.0

Fantastic vehicle and great customer service!

Miroslaw P. 
Clasificación:
5.0

Excellent customer service at this location

JOSE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO V. 
Clasificación:
5.0

Very helpful gentleman.

Michele B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Juliannie R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Shean Ica C. 
Clasificación:
5.0

Very friendly staff and very accommodating made me feel like I was part of the Family

Milagros T. 
Clasificación:
5.0

One of the nicest U-Haul‘s I've been to they try the bus when mistakes are made to help you out one customer got upset because her truck the previous renter wrecked it there was nothing that Montrose Auto U-Haul could do but they did try but the customer still upset

ROBERT Y. 
Clasificación:
5.0

Nice location friendly people I recommend them very highly they do their best to get you in your truck and out they work hard to make sure there's a truck here for you they do the best they can

ROBERT Y. 
Clasificación:
5.0

Nice people some people don't understand how it works if the trucks not here it's not Montrose Auto or U-Haul's fault we don't place the reservations they do try to work with you they get upset when there's things that goes wrong but if they can't control it it's nothing they can control but they do try to work with you if something does go wrong

Christophe C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

simo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

juan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alberto F. 
Clasificación:
5.0

Very helpful and informative. Will be the first to consider on my next move

MONICA R. 
Clasificación:
5.0

Fast and easy service, booked the night before and was able to do everything a lot earlier and it was a quick in and out. Would def give this place five stars.

Monica G. 
Clasificación:
1.0

i made reservations week earlier for location walking distance from my home. When I came to pickup a truk they told me "they don't have truck for me and I should go to different location witch was a few miles from this store. I had to take Uber to go to another location where they had truck. never again!

Piotr K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abdelhalim T. 
Clasificación:
3.0

According to the roadside assistance folks just outside of Salt Lake City, the folks at pick up should have instructed us to twist the safety chains to shorten them when we hooked up. Luckily, even too long and loose, they did their job and neither our vehicle or the trailer ended up in a ditch alongside I84. But it was a close thing.

Clark S. 
No se han enviado comentarios para esta ubicación.

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