Customer Reviews for Montrose Auto Clinic
(U-Haul Neighborhood Dealer)

468 reviews

5801 W Montrose Ave   Chicago, IL 60634

(708) 831-6484

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–3 pm
  • Sun: 9 am–2 pm

Services at this Location:

Contact Us

(708) 831-6484

5801 W Montrose Ave
Chicago, IL 60634

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–3 pm
  • Sun: 9 am–2 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

So grateful for this gem of a little place (automotive garage)that rents out U-Haul's without having to go to a big U-Haul destination that is far off. This was right in the neighborhood, friendly and very nice people that took excellent care. I did 3 rentals in a week and it all went smooth and was very pleased with the service.

Milijana N 
Rating:
5.0

Customer did not leave a comment.

Mary P 
Rating:
5.0

Customer did not leave a comment.

Antonio G 
Rating:
5.0

Customer did not leave a comment.

Lynn K 
Rating:
5.0

Everything was smooth, thank you

YURII K 
Rating:
5.0

Always treated with respect. Owner pays attention to detail. Makes me feel my home business is appreciated

joanne g 
Rating:
5.0

Customer did not leave a comment.

Andrew B 
Rating:
5.0

Customer did not leave a comment.

Jason J 
Rating:
5.0

Customer did not leave a comment.

Christian R 
Rating:
5.0

Customer did not leave a comment.

Krystal L 
Rating:
5.0

Customer did not leave a comment.

Anthony S 
Rating:
5.0

For some reason the App was not working for me. It wouldn’t show my reservation that I had made on the website.

Jose V 
Rating:
4.0

Customer did not leave a comment.

Michael R 
Rating:
5.0

Customer did not leave a comment.

Peter R 
Rating:
5.0

Customer did not leave a comment.

Bonnie D 
Rating:
5.0

Goid customer service

joanne g 
Rating:
2.0

Customer did not leave a comment.

GAYLE S 
Rating:
5.0

Nothing.

Martin J 
Rating:
5.0

Don’t have to anything you U-Haul is amazing

Miguel M 
Rating:
5.0

I had spoken with Bobby when I first walked in to rent my U-Haul van he was the most understanding pleasant man and very knowledgeable of the process. My family has always rented from this location on Menard in Montrose. I will always come back to Bobby to rent our trucks it was an excellent experience.

Alicia J 
Rating:
5.0

Customer did not leave a comment.

thomas e 
Rating:
5.0

Customer did not leave a comment.

INOCENCIO M 
Rating:
5.0

The facility and experience was, Great, I was in and out quickly, and Bobby was friendly and easy to deal with. I will share the experience with everyone.

mike g 
Rating:
5.0

Customer did not leave a comment.

MARCIN M 
Rating:
5.0

I had ordered a appliance dolly because I was moving a regenerator and a dryer and they failed to fulfill my order

Len A 
Rating:
5.0

Customer did not leave a comment.

MARTIN S 
Rating:
5.0

Courteous and efficient service.

joanne g 
Rating:
5.0

Customer did not leave a comment.

dan k 
Rating:
5.0

The best place to go

ROBERT Y 
Rating:
3.0

This was a self check out and did not require assistance from local personel

Mark B 
Rating:
5.0

Customer did not leave a comment.

irene v 
Rating:
5.0

Customer did not leave a comment.

joanne g 
Rating:
5.0

Customer did not leave a comment.

melissa t 
Rating:
5.0

Customer did not leave a comment.

mike r 
Rating:
5.0

Customer did not leave a comment.

joanne g 
Rating:
5.0

Customer did not leave a comment.

Nicole S 
Rating:
5.0

Nothing. Local shop with honest and great service.

Raymond C 
Rating:
5.0

Customer did not leave a comment.

Dusan V 
Rating:
5.0

Customer did not leave a comment.

Dusan V 
Rating:
5.0

Lovely guy up front. Just the sweetest. Thanks for everything.

Maureen L 
Rating:
5.0

Extremely nice gentleman runs this location. Quick check in, and was kind when I got into two incorrect vehicles.

David L 
Rating:
1.0

Customer did not leave a comment.

williams m 
Rating:
5.0

Customer did not leave a comment.

nashaly r 
Rating:
5.0

Customer did not leave a comment.

Miroslaw S 
Rating:
1.0

The customer service was terrible and the man who attend to me was so rude and he added more miles to the travel, I had to pay more money and I was forced to pay the insurance at the begging, terrible service.

Gennesis H 
Rating:
5.0

Bobby is a very nice man.

MOhammad A 
Rating:
1.0

Terrible, no ramp with truck was told there was a ramp. I want a refund

William G 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S 
Rating:
5.0

So far is all good

adnan r 
Rating:
5.0

Thank you for your professionalism. It was a pleasure to work with UHaul.

Robin P 
Rating:
5.0

Customer did not leave a comment.

Gerardo D 
Rating:
5.0

Customer did not leave a comment.

Margaret M 
Rating:
5.0

IM AN AMAZON DELIVERY SERVICE PARTNER AND CERTIAN TIMES A YEAR WE NEED CARGO VANS IN A HURRY. I WAS VERY PLEASE THAT U-HAUL QUICKLY HANDLE MY SHORT-TERM RENTAL REQUEST. THANK YOU FOR YOU PARTNERHSIP THIS HOLIDAY SEASON SINCERE REGARDS

christine F 
Rating:
5.0

Nothing everything was good

robert c 
Rating:
5.0

Fix the online app so that the location can fix any problems with the billing. The location gave us a free upgrade because they didn't have the truck we ordered. However, it took them over an hour to get the app to give us the discounted price for the upgraded equipment.

Joseph S 
Rating:
5.0

Customer did not leave a comment.

Julian F 
Rating:
5.0

Customer did not leave a comment.

Ken V 
Rating:
5.0

I’ve rented from here a few times before. Everyone is always very friendly.

Kevin D 
Rating:
5.0

Customer did not leave a comment.

jorge l 
Rating:
5.0

Customer did not leave a comment.

ED C 
Rating:
5.0

Customer did not leave a comment.

Juan R 
Rating:
5.0

Very friendly and flexible service Made my stressful move less complicated . Thank you !

Eva C 
Rating:
3.0

Have accurate info on who has trucks available, the actual mileage and the actual fuel level.

Christopher E 
Rating:
5.0

The staff was amazing and the service was great and quick. I will definitely use this site again

Jose R 
Rating:
5.0

Customer did not leave a comment.

Margaret M 
Rating:
5.0

Customer did not leave a comment.

Juan V 
Rating:
4.0

Customer did not leave a comment.

jorge l 
Rating:
4.0

Customer did not leave a comment.

Cynthia H 
Rating:
5.0

Customer did not leave a comment.

cath b 
Rating:
5.0

Customer did not leave a comment.

Cristian G 
Rating:
3.0

Customer did not leave a comment.

Manuel F 
Rating:
5.0

Customer did not leave a comment.

David B 
Rating:
5.0

Customer did not leave a comment.

andrii t 
Rating:
5.0

The best

ROBERT Y 
Rating:
5.0

Excellent customer service

Ewald W 
Rating:
1.0

Checking in online ahead of time meant nothing, as I had to supply names and numbers for contacts even though I saw what I had previously entered right there on the screen. The guy tried to subtly add insurance to my bill even though I had already declined it. It wasn't at all clear where to leave the vehicle when I returned it, only a spot basically on the sidewalk was available. The location services didn't work to verify I returned the vehicle. And there's now way I drove 24 miles, give me a break.Maybe five, tops. Sketchy as hell. (No notice either that I had been billed; I had to look it up.)

Steve R 
Rating:
5.0

Customer did not leave a comment.

Morris N 
Rating:
5.0

Customer did not leave a comment.

lester c 
Rating:
5.0

Customer service was excellent. Bobby was very helpful and nice.

daniel g 
Rating:
5.0

The best U-Haul,, and Mechanic shop

ROBERT Y 
Rating:
5.0

The UHAUL representative was really friendly and the assistance he provided was beyond excellent. I’m definitely recommending this location to friends and family.

Javier A 
Rating:
5.0

The whole process went extremely well.

Erwin K 
Rating:
5.0

Customer did not leave a comment.

Alex S 
Rating:
5.0

Customer did not leave a comment.

Maricela D 
Rating:
5.0

Customer did not leave a comment.

shawn t 
Rating:
3.0

Customer did not leave a comment.

Craig R 
Rating:
5.0

Customer did not leave a comment.

Skylah M 
Rating:
5.0

Customer did not leave a comment.

Martin J 
Rating:
5.0

Excellent place

Martin e 
Rating:
5.0

Always great service! I'm in the process of moving and the cargo van has been a great help for me. Thank you very much!

Richard B 
Rating:
3.0

Customer did not leave a comment.

Brendan H 
Rating:
5.0

Customer did not leave a comment.

Kelley A 
Rating:
5.0

The best

sean b 
Rating:
5.0

cordial, efficient, helpful. a pleasure during the stressful days of moving.

Gary L 
Rating:
5.0

So helpful

elizabeth t 
Rating:
5.0

Customer did not leave a comment.

atanas a 
Rating:
5.0

Customer did not leave a comment.

joanne g 
Rating:
5.0

Make the process of handing over the Turk after completion of the search easier

amre a 
Rating:
5.0

Customer did not leave a comment.

Regina C 
Rating:
5.0

Customer did not leave a comment.

Derrick W 
No reviews have been submitted for this location.

Additional Services at this Location

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