El cliente no dejó un comentario.Julie K.
Customer Reviews for Montezuma Valley Market
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This location let us leave with no tail lights and told us to do "hand signals". Very unprofessional. We had to go to SEVERAL locations to figure out what was wrong and in the end, we had to get a new trailer. It took the whole day to resolve that issue. No one was on location when we arrived and we had to wait 20 minutes for the lady to show up. They had to take pictures of our credit card on their phone and then had to show us that they deleted the photos from their messages and their photos. Also tried to give us a trailer with a split tire. And, on top of all of this unprofessionalism, they had the audacity to charge us $70 insurance that we did NOT authorize. Now I have been calling customer service to try and get a refund for that. This has been an awful experience with U-haul.Brett P.
El cliente no dejó un comentario.Ryan V.
El cliente no dejó un comentario.Richard S.
Military discountDana A.
Very helpful and nice people to deal with.Eddie S.
Had to drive two hours to get trailer. You should have brought the trailer to the store where you committed to provide it.Jason T.
I used to rent quite a few trucks from UHaul in SD so I'm very familiar with the overall company. I have to say that I did not expect a good experience from this location. It's a small little market in the middle of the back country. I was so so wrong! Best service I have ever received from UHaul. Mike, the owner, was very helpful and the employee (sorry, I forgot her name) was well trained and had a great attitude! All around great experience!!Duane J.
El cliente no dejó un comentario.JOEY B.
Mike was extremely friendly and knowledgeable and accommodating. Could not have been any better.Dan D.
El cliente no dejó un comentario.William F.
Tiny location, no other truck thereSteven Q.
El cliente no dejó un comentario.FLORIAN M.
A perfect experience, perfect performance. The truck and car hauler performed flawlessly for 2000 plus miles. Easy to use, great ride.john A.
El cliente no dejó un comentario.Jon M.
El cliente no dejó un comentario.Thomas L.
Great friendly service.brandon N.
El cliente no dejó un comentario.JANE M.
Mike is the best!Mike P.
El cliente no dejó un comentario.Ron C.
El cliente no dejó un comentario.Corina G.
Whole process was easy and everyone involved great. Customer service at both locations was exceptional.Lisa S.
El cliente no dejó un comentario.reyna C.
El cliente no dejó un comentario.Thomas W.
El cliente no dejó un comentario.Mike P.
Good experience with the U-haul people and with the truck. ¡Gracias!Judith K.
El cliente no dejó un comentario.Rick R.
El cliente no dejó un comentario.James R.
Great serviceCarina H.
I booked and got my reservation online and did not select Safe Move for $14 but it was added anyway. I have USAA insurance which covers the rental truck. I also selected Midway for drop off, and got somewhere else in the contract. I was also supposed to get 110 miles, but got 88. Also, I was never able to open the contract that they sent me, nor did I get a copy at pick up. I still don't have a copy of the original contract for what I booked online in San Diego at home. The move went OK, but could have been better. Don't know where the foul ups to the contract occurred, maybe not at the pick up site! Probably never will know why I didn't get what I expected but the truck was very good.Michael H.
Pick up on Monday. Store Owner Off Duty. Young gentleman left in charge was unfamiliar with task at hand.Approximately 40 minutes to resolve. After attendant called Owner for instructions, matter quickly put back on track. Owner extended additional day at no added cost for inconvenience. Excellent demonstration of customer care on the part of owner and very much appreciated by me. Vehicle clean and in excellent mechanical condition. Truly the best condition of any previously rented van in my past moves. Thank you. Go U-Haul!patrick S.
Mike is a great uhaul representative. He loves your products and the way you treat dealers.Michael P.
El cliente no dejó un comentario.Manuel D.
El cliente no dejó un comentario.James J.
El cliente no dejó un comentario.burt B.
El cliente no dejó un comentario.Walter M.
This is a small rural location, but Mike was personable and helpful.Charles B.