When I selected this rental online it said I could pick up the vehicle at 8:30am with my phone to check in. It said there was no need to go in the store to talk to someone. When I showed up at 8:35am and checked in with my phone, I got a message that said “the store is not open, come back at 11am.†It's EXTREMELY aggravating that they A. Advertise non-contact phone pickup and don't in fact offer it and B. They allow you to reserve a pick up time online that they don't really in fact offer.
Brad F.
Customer Reviews for Monster Smoke Shop
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Quick and easy no hassle
Javier R.The cashier was not knowledgeable about filling out my info and it ate into my driving time by about 30 minutes but other than that it was a great experience
Regina H.Vehicle was very noisy during entier time. Feels like muffler was broken or leaking.
Mukesh P.Monster smoke shop was awesome and had the best customer service. It was my first time renting a truck and they made it easy and stress free. They assisted with all my needed and helped me tremendously! I definitely would recommend!
Jean H.The shop was really clean and had lots of interesting things to look at while I waited.
Margaret S.